We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, Qminder has a market share of about 0.1%. Other major and competing products in this category include:

Qminder helps to greet customers, capture their reasons of visit and informs them about the waiting line status. Offer personal customer service and gather valuable data for Service Intelligence.

Top Industries that use Qminder

Top Industries that use Qminder

Looking at Qminder customers by industry, we find that Internet (14%), Retail (7%) and Financial Services (7%) are the largest segments.

Top Countries that use Qminder

Top Countries that use Qminder

82% of Qminder customers are in United States.

Distribution of companies that use Qminder based on company size (Employees)

Distribution of companies that use Qminder based on company size (Employees)

Of all the customers that are using Qminder, 15% are small (<50 employees), 9% are medium-sized and 36% are large (>1000 employees).

Distribution of companies that use Qminder based on company size (Revenue)

Distribution of companies that use Qminder based on company size (Revenue)

Of all the customers that are using Qminder, 23% are small (<$50M), 0% are medium-sized and 42% are large (>$1000M).