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Companies using Genesys

We have data on 2,531 companies that use Genesys. The companies using Genesys are most often found in United States and in the Information Technology and Services industry. Genesys is most often used by companies with 50-200 employees and >1000M dollars in revenue. Our data for Genesys usage goes back as far as 6 years and 6 months.

If you’re interested in the companies that use Genesys, you may want to check out Voxify and Five9 as well.

Who uses Genesys?

Some of the companies that use Genesys include:
Company Infosys Ltd
Website infosys.com
Country India
Revenue >1000M
Company Size >10000
Company Fujitsu Ltd
Website fujitsu.com
Country Japan
Revenue >1000M
Company Size >10000
Company The North Face
Website thenorthface.com
Country United States
Revenue 200M-1000M
Company Size 1000-5000
Company eBay Inc.
Website ebay.com
Country United States
Revenue >1000M
Company Size >10000
Company Blue Cross Blue Shield Association
Website bcbs.com
Country United States
Revenue >1000M
Company Size 1000-5000

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Genesys Market Share and Competitors in Contact Center Management

We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Contact Center Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Contact Center Management category, Genesys has a market share of about 3.0%. Other major and competing products in this category include:

Genesys
Contact Center Management
Genesys market share in Contact Center Management is about 3.01%
2,531
Companies using Genesys
Contact Center Management
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    What is Genesys?

    Genesys is a company that sells customer experience and call center technology to mid-sized and large businesses. Genesys is an advanced mapping, survey and geospatial services firm.

    Top Industries that use Genesys

    Looking at Genesys customers by industry, we find that Information Technology and Services (13%), Financial Services (6%), Retail (6%) and Automotive (5%) are the largest segments.

    Companies using Genesys - Distribution by industry

    Top Countries that use Genesys

    35% of Genesys customers are in United States, 10% are in United Kingdom and 7% are in Australia.

    Genesys customers by country

    Distribution of companies that use Genesys based on company size (Employees)

    Of all the customers that are using Genesys, 28% are small (<50 employees), 35% are medium-sized and 36% are large (>1000 employees).

    Companies using Genesys, by size (number of employees)

    Distribution of companies that use Genesys based on company size (Revenue)

    Of all the customers that are using Genesys, 37% are small (<$50M), 20% are medium-sized and 36% are large (>$1000M).

    Genesys clients - distribution by company revenue

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