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Companies using Genesys

We have data on 778 companies that use Genesys. The companies using Genesys are most often found in United States and in the Computer Software industry. Genesys is most often used by companies with 50-200 employees and 1M-10M dollars in revenue. Our data for Genesys usage goes back as far as 4 years and 10 months.

If you’re interested in the companies that use Genesys, you may want to check out Voxify and Five9 as well.

Who uses Genesys?

Some of the companies that use Genesys include:
Company Vodafone Group PLC
Website vodafone.com
Country United Kingdom
Revenue >1000M
Company Size >10000
Company Concentrix Corporation
Website concentrix.com
Country United States
Revenue >1000M
Company Size >10000

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Genesys Market Share and Competitors in Contact Center Management

We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Contact Center Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Contact Center Management category, Genesys has a market share of about 0.7%. Other major and competing products in this category include:

Genesys
Contact Center Management
Genesys market share in Contact Center Management is about 0.66%
778
Companies using Genesys
Contact Center Management
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    What is Genesys?

    Genesys is a company that sells customer experience and call center technology to mid-sized and large businesses. Genesys is an advanced mapping, survey and geospatial services firm.

    Top Industries that use Genesys

    Looking at Genesys customers by industry, we find that Computer Software (7%) and Financial Services (5%) are the largest segments.

    Companies using Genesys - Distribution by industry

    Top Countries that use Genesys

    39% of Genesys customers are in United States and 7% are in Australia.

    Genesys customers by country

    Distribution of companies that use Genesys based on company size (Employees)

    Of all the customers that are using Genesys, 28% are small (<50 employees), 42% are medium-sized and 29% are large (>1000 employees).

    Companies using Genesys, by size (number of employees)

    Distribution of companies that use Genesys based on company size (Revenue)

    Of all the customers that are using Genesys, a majority (55%) are small (<$50M), 27% are large (>$1000M) and 10% are medium-sized.

    Genesys clients - distribution by company revenue

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    Customize Genesys users by location, employees, revenue, industry, and more.

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