Companies using Genesys
We have data on 778 companies that use Genesys. The companies using Genesys are most often found in United States and in the Computer Software industry. Genesys is most often used by companies with 50-200 employees and 1M-10M dollars in revenue. Our data for Genesys usage goes back as far as 4 years and 10 months.
Who uses Genesys?
| Company | Vodafone Group PLC |
| Website | vodafone.com |
| Country | United Kingdom |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | Concentrix Corporation |
| Website | concentrix.com |
| Country | United States |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| Vodafone Group PLC | vodafone.com | United Kingdom | >1000M | >10000 |
| Concentrix Corporation | concentrix.com | United States | >1000M | >10000 |
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Genesys Market Share and Competitors in Contact Center Management
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Contact Center Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Contact Center Management category, Genesys has a market share of about 0.7%. Other major and competing products in this category include:
Contact Center Management
What is Genesys?
Genesys is a company that sells customer experience and call center technology to mid-sized and large businesses. Genesys is an advanced mapping, survey and geospatial services firm.
Top Industries that use Genesys
Looking at Genesys customers by industry, we find that Computer Software (7%) and Financial Services (5%) are the largest segments.
Top Countries that use Genesys
39% of Genesys customers are in United States and 7% are in Australia.
Distribution of companies that use Genesys based on company size (Employees)
Of all the customers that are using Genesys, 28% are small (<50 employees), 42% are medium-sized and 29% are large (>1000 employees).
Distribution of companies that use Genesys based on company size (Revenue)
Of all the customers that are using Genesys, a majority (55%) are small (<$50M), 27% are large (>$1000M) and 10% are medium-sized.
