We have data on 189 companies that use Genesys. The companies using Genesys are most often found in United States and in the Computer Software industry. Genesys is most often used by companies with 50-200 employees and >1000M dollars in revenue. Our data for Genesys usage goes back as far as 2 years and 9 months.
|People's Postcode Lottery||postcodelottery.co.uk||United Kingdom||10M-50M||200-500|
|Zoological Society of London||zsl.org||United Kingdom||100M-200M||500-1000|
|Enova International Inc||enova.com||United States||>1000M||1000-5000|
We use the best scanning techniques combined with advanced data science to monitor the market share of over 5,000 technology products, including Contact Center Management. In the Contact Center Management category, Genesys has a market share of about 0.2%. Other major and competing products in this category include:
Genesys is a company that sells customer experience and call center technology to mid-sized and large businesses. Genesys is an advanced mapping, survey and geospatial services firm.
Looking at Genesys customers by industry, we find that Computer Software (16%), Hospital & Health Care (7%), Insurance (6%) and Information Technology and Services (6%) are the largest segments.
50% of Genesys customers are in United States, 9% are in Australia and 6% are in United Kingdom.