We have data on 420 companies that use Genesys. The companies using Genesys are most often found in United States and in the Computer Software industry. Genesys is most often used by companies with 50-200 employees and >1000M dollars in revenue. Our data for Genesys usage goes back as far as 4 years and 4 months.
|Merriam-Webster, Incorporated||merriam-webster.com||United States||10M-50M||200-500|
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Contact Center Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Contact Center Management category, Genesys has a market share of about 0.4%. Other major and competing products in this category include:
Genesys is a company that sells customer experience and call center technology to mid-sized and large businesses. Genesys is an advanced mapping, survey and geospatial services firm.
Looking at Genesys customers by industry, we find that Computer Software (11%), Hospital & Health Care (6%), Financial Services (6%) and Insurance (6%) are the largest segments.
47% of Genesys customers are in United States and 9% are in Australia.
Of all the customers that are using Genesys, 23% are small (<50 employees), 42% are medium-sized and 34% are large (>1000 employees).
Of all the customers that are using Genesys, 40% are small (<$50M), 17% are medium-sized and 34% are large (>$1000M).