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Companies using Ngage Live Chat

We have data on 5,574 companies that use Ngage Live Chat. The companies using Ngage Live Chat are most often found in United States and in the Law Practice industry. Ngage Live Chat is most often used by companies with 1-10 employees and 1M-10M dollars in revenue. Our data for Ngage Live Chat usage goes back as far as 3 years and 9 months.

If you’re interested in the companies that use Ngage Live Chat, you may want to check out tawk.to and Zendesk as well.

Who uses Ngage Live Chat?

Some of the companies that use Ngage Live Chat include:
Company Investopedia
Website investopedia.com
Country United States
Revenue >1000M
Company Size >10000
Company WebMD
Website webmd.com
Country United States
Revenue 200M-1000M
Company Size 1000-5000
Company Rozek Law Offices, SC
Website rozeklaw.com
Country United States
Revenue 0M-1M
Company Size 1-10
Company WP Engine
Website wpengine.com
Country United States
Revenue 200M-1000M
Company Size 1000-5000
Company Officite
Website officite.com
Country United States
Revenue 10M-50M
Company Size 50-200

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Ngage Live Chat Market Share and Competitors in Customer Service Management

We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, Ngage Live Chat has a market share of about 0.3%. Other major and competing products in this category include:

Ngage Live Chat
Customer Service Management
Ngage Live Chat market share in Customer Service Management is about 0.35%
5,574
Companies using Ngage Live Chat
Customer Service Management
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    What is Ngage Live Chat?

    Ngage is a live chat platform with trained operators providing live chat support every hour throughout the year so that website visitors are able to interact with a live person. It provides features such as self-service portal, dashboard view of the most recent month's activity of the company's website, instant call back feature to select and receive calls of certain customers as soon as the chat is completed and delivered. It can be also be integrated into profile on Lawyers.com and Avvo.com legal directories for additional lead opportunities.

    Top Industries that use Ngage Live Chat

    Looking at Ngage Live Chat customers by industry, we find that Law Practice (40%), Legal Services (22%) and Hospital & Health Care (6%) are the largest segments.

    Companies using Ngage Live Chat - Distribution by industry

    Top Countries that use Ngage Live Chat

    89% of Ngage Live Chat customers are in United States.

    Ngage Live Chat customers by country

    Distribution of companies that use Ngage Live Chat based on company size (Employees)

    Of all the customers that are using Ngage Live Chat, a majority (87%) are small (<50 employees), 3% are large (>1000 employees) and 10% are medium-sized.

    Companies using Ngage Live Chat, by size (number of employees)

    Distribution of companies that use Ngage Live Chat based on company size (Revenue)

    Of all the customers that are using Ngage Live Chat, a majority (90%) are small (<$50M), 0% are large (>$1000M) and 0% are medium-sized.

    Ngage Live Chat clients - distribution by company revenue

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