We have data on 34 companies that use SMARTASSISTANT. The companies using SMARTASSISTANT are most often found in United States and in the Retail industry. SMARTASSISTANT is most often used by companies with 50-200 employees and 1M-10M dollars in revenue. Our data for SMARTASSISTANT usage goes back as far as 4 years.
|Company||BISSELL Homecare, Inc.|
|Company||INTERNATIONAL E-Z UP, INC|
|Company||GRAVIS Computervertriebsgesellschaft mbH|
|Company||West Marine Inc|
|BISSELL Homecare, Inc.||bissell.com||United States||200M-1000M||1000-5000|
|INTERNATIONAL E-Z UP, INC||ezup.com||United States||50M-100M||200-500|
|GRAVIS Computervertriebsgesellschaft mbH||gravis.de||Germany||50M-100M||500-1000|
|West Marine Inc||westmarine.com||United States||200M-1000M||1000-5000|
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, SMARTASSISTANT has a market share of about 0.1%. Other major and competing products in this category include:
The SMARTASSISTANT Digital Advice Suite offers varied products to help your customers make more informed and better decisions faster.
Looking at SMARTASSISTANT customers by industry, we find that Retail (24%) is the largest segment.
41% of SMARTASSISTANT customers are in United States, 15% are in Germany and 6% are in Austria.
Of all the customers that are using SMARTASSISTANT, 18% are small (<50 employees), 33% are medium-sized and 24% are large (>1000 employees).
Of all the customers that are using SMARTASSISTANT, 39% are small (<$50M), 14% are medium-sized and 28% are large (>$1000M).