We have data on 128 companies that use SMARTASSISTANT. The companies using SMARTASSISTANT are most often found in United States and in the Information Technology and Services industry. SMARTASSISTANT is most often used by companies with 1-10 employees and 1M-10M dollars in revenue. Our data for SMARTASSISTANT usage goes back as far as 6 years and 7 months.
Company | Samsung Electronics |
Website | samsung.com |
Country | United States |
Revenue | >1000M |
Company Size | >10000 |
Company | Mercedes Benz |
Website | mercedes-benz.fr |
Country | France |
Revenue | >1000M |
Company Size | 1000-5000 |
Company | Mercedes-Benz Customer Assistance Center Maastricht N.V. |
Website | daimler.com |
Country | Switzerland |
Revenue | >1000M |
Company Size | >10000 |
Company | Amazon.com, Inc. |
Website | amazon.com |
Country | United States |
Revenue | >1000M |
Company Size | >10000 |
Company | Canon France |
Website | canon.fr |
Country | France |
Revenue | 100M-200M |
Company Size | 500-1000 |
Company | Website | Country | Revenue | Company Size |
---|---|---|---|---|
Samsung Electronics | samsung.com | United States | >1000M | >10000 |
Mercedes Benz | mercedes-benz.fr | France | >1000M | 1000-5000 |
Mercedes-Benz Customer Assistance Center Maastricht N.V. | daimler.com | Switzerland | >1000M | >10000 |
Amazon.com, Inc. | amazon.com | United States | >1000M | >10000 |
Canon France | canon.fr | France | 100M-200M | 500-1000 |
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, SMARTASSISTANT has a market share of about 0.1%. Other major and competing products in this category include:
The SMARTASSISTANT Digital Advice Suite offers varied products to help your customers make more informed and better decisions faster.
Looking at SMARTASSISTANT customers by industry, we find that Information Technology and Services (11%), Retail (9%), Manufacturing (7%), Computer Software (6%) and Furniture (5%) are the largest segments.
16% of SMARTASSISTANT customers are in United States and 7% are in Germany.
Of all the customers that are using SMARTASSISTANT, 36% are small (<50 employees), 31% are medium-sized and 27% are large (>1000 employees).
Of all the customers that are using SMARTASSISTANT, 43% are small (<$50M), 14% are medium-sized and 30% are large (>$1000M).