We have data on 15,364 companies that use Olark. The companies using Olark are most often found in United States and in the Retail industry. Olark is most often used by companies with 10-50 employees and 1M-10M dollars in revenue. Our data for Olark usage goes back as far as 4 years and 3 months.
|Company||Reddy Ice Corporation|
|Company||Living Spaces Furniture, LLC|
|Reddy Ice Corporation||reddyice.com||United States||200M-1000M||1000-5000|
|Living Spaces Furniture, LLC||livingspaces.com||United States||200M-1000M||1000-5000|
|DatacenterDynamics Ltd||datacenterdynamics.com||United Kingdom||10M-50M||50-200|
|QA Limited||qa.com||United Kingdom||200M-1000M||1000-5000|
|Presidio Inc||presidio.com||United States||1M-10M||50-200|
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, Olark has a market share of about 2.7%. Other major and competing products in this category include:
Olark is easy-to-use live chat and messaging software that lets companies talk to customers on their website. Olark can help track leads, drive sales, increase conversions, and provide great customer service.
Looking at Olark customers by industry, we find that Retail (9%) and Computer Software (8%) are the largest segments.
54% of Olark customers are in United States and 9% are in United Kingdom.
Of all the customers that are using Olark, a majority (71%) are small (<50 employees), 4% are large (>1000 employees) and 24% are medium-sized.
Of all the customers that are using Olark, a majority (79%) are small (<$50M), 5% are large (>$1000M) and 11% are medium-sized.