Companies using Freshdesk

We have found 10,707 companies that use Freshdesk. The companies using Freshdesk are most often found in United States and in the Computer Software industry. Freshdesk is most often used by companies with 10-50 employees and 1M-10M dollars in revenue. Our data for Freshdesk usage goes back as far as 4 years and 4 months.

Did you know that Freshdesk customers are also likely to use Zendesk and tawk.to?

Who uses Freshdesk?

List of the top companies using Freshdesk :
Company	Website	Country	Revenue	Company Size
California Institute of the Arts	calarts.edu	United States	50M-100M	1000-5000
Root Inc.	rootinc.com	United States	10M-50M	50-200
PHARMSCRIPT LLC	pharmscript.com	United States	50M-100M	500-1000
Getaround, Inc.	getaround.com	United States	10M-50M	200-500
Blue Ant Media Inc.	blueantmedia.ca	Canada	50M-100M	500-1000

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Freshdesk Market Share and Competitors in Customer Service Management

We use the best scanning techniques combined with advanced data science to monitor the market share of over 5,000 technology products, including Customer Service Management. In the Customer Service Management category, Freshdesk has a market share of about 3.4%. Other major and competing products in this category include:

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10,707

Companies using Freshdesk

Customer Service Management

What is Freshdesk?

Freshdesk Inc. is a cloud-based software provider, headquartered in California. The company's flagship product is Freshdesk, a customer support software, which brings together multiple communication channels like email, phone, and social networks, and makes it easier for businesses to communicate with customers. The software also lets businesses analyse their after-sales support quality across a wide set of parameters.

Top Industries that use Freshdesk

Looking at Freshdesk customers by industry, we find that Computer Software (17%) and Information Technology and Services (10%) are the largest segments.

Companies that use Freshdesk, by industry :
Industry	Number of companies
Computer Software	1804
Information Technology and Services	1071
Internet	400
Retail	306
Marketing and Advertising	234
Hospital & Health Care	186
Education Management	184
Telecommunications	175
Financial Services	166
Computer Hardware	142

Top Countries that use Freshdesk

35% of Freshdesk customers are in United States, 10% are in United Kingdom and 5% are in Netherlands.

Companies that use Freshdesk, by country :
Country	Number of companies
United States	3768
United Kingdom	1104
Netherlands	535
India	484
Canada	433
Australia	426
Germany	162
France	144
Sweden	137
Brazil	133

Distribution of companies that use Freshdesk based on company size (Employees)

Of all the companies that are using Freshdesk,a majority (54%) are small (<50 employees), 15% are large (>1000 employees) and 30% are medium-sized.

Companies that use Freshdesk, by employees :
Employees	Number of companies
1-10 Employees	1728
10-50 Employees	3285
50-200 Employees	1353
200-500 Employees	483
500-1000 Employees	205
1000-5000 Employees	218
5000-10000 Employees	45
>10000 Employees	116