We have data on 117 companies that use Vocalcom. The companies using Vocalcom are most often found in United States and in the Computer Software industry. Vocalcom is most often used by companies with 10-50 employees and >1000M dollars in revenue. Our data for Vocalcom usage goes back as far as 2 years and 10 months.
|DreamBox Learning, Inc.||dreambox.com||United States||10M-50M||50-200|
|InfoTouch Corporation||infotouch.com||United States||1M-10M||50-200|
|PRS for Music Limited||prsformusic.com||United Kingdom||50M-100M||500-1000|
|Promero, Inc.||promero.com||United States||1M-10M||10-50|
|IP Infusion Inc.||ipinfusion.com||United States||50M-100M||200-500|
We use the best scanning techniques combined with advanced data science to monitor the market share of over 5,000 technology products, including Contact Center Management. In the Contact Center Management category, Vocalcom has a market share of about 0.1%. Other major and competing products in this category include:
Vocalcom is the hub, the central tool you connect everything to. It provides full visibility and valuable context in the customer journey across all channels and interactions for much more efficient, relevant, and personal conversations. Vocalcom's cloud contact center platform empowers companies to create differentiated customer experiences, and build lasting relationships - A single interface for all customer interactions.
Looking at Vocalcom customers by industry, we find that Computer Software (17%), Telecommunications (11%) and Marketing and Advertising (7%) are the largest segments.
29% of Vocalcom customers are in United States, 22% are in France, 8% are in United Arab Emirates, 7% are in Netherlands and 7% are in United Kingdom.