We have data on 571 companies that use PureCloud. The companies using PureCloud are most often found in United States and in the Information Technology and Services industry. PureCloud is most often used by companies with 50-200 employees and 10M-50M dollars in revenue. Our data for PureCloud usage goes back as far as 5 years and 8 months.
|Company||University of Arizona|
|Company||North American Communications Resource, Inc.|
|University of Arizona||arizona.edu||United States||>1000M||>10000|
|AVI-SPL, Inc.||avispl.com||United States||200M-1000M||1000-5000|
|North American Communications Resource, Inc.||nacr.com||United States||100M-200M||500-1000|
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Contact Center Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Contact Center Management category, PureCloud has a market share of about 0.4%. Other major and competing products in this category include:
PureCloud is a cloud call center software that's powerful and easy to use. PureCloud by Genesys is the all-in-one cloud contact center solution.
Looking at PureCloud customers by industry, we find that Information Technology and Services (22%), Computer Software (8%), Financial Services (7%) and Telecommunications (6%) are the largest segments.
63% of PureCloud customers are in United States, 9% are in Australia, 6% are in United Kingdom and 5% are in Canada.
Of all the customers that are using PureCloud, 14% are small (<50 employees), 45% are medium-sized and 39% are large (>1000 employees).
Of all the customers that are using PureCloud, 43% are small (<$50M), 16% are medium-sized and 34% are large (>$1000M).