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Companies using Kayako

We have data on 2,392 companies that use Kayako. The companies using Kayako are most often found in United States and in the Computer Software industry. Kayako is most often used by companies with 10-50 employees and 1M-10M dollars in revenue. Our data for Kayako usage goes back as far as 5 years and 11 months.

If you’re interested in the companies that use Kayako, you may want to check out Zendesk and tawk.to as well.

Who uses Kayako?

Some of the companies that use Kayako include:
Company Social Security Administration
Website ssa.gov
Country United States
Revenue >1000M
Company Size >10000
Company Cengage Learning, Inc.
Website cengage.com
Country United States
Revenue >1000M
Company Size >10000
Company California State University-Stanislaus
Website csustan.edu
Country United States
Revenue 100M-200M
Company Size 500-1000

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Kayako Market Share and Competitors in Customer Service Management

We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, Kayako has a market share of about 0.4%. Other major and competing products in this category include:

Kayako
Customer Service Management
Kayako market share in Customer Service Management is about 0.43%
2,392
Companies using Kayako
Customer Service Management
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    What is Kayako?

    Kayako is a software development company. The company develops a cloud-based customer service platform and on-premises help desk and customer support software.

    Top Industries that use Kayako

    Looking at Kayako customers by industry, we find that Computer Software (24%), Information Technology and Services (13%) and Internet (5%) are the largest segments.

    Companies using Kayako - Distribution by industry

    Top Countries that use Kayako

    48% of Kayako customers are in United States and 9% are in United Kingdom.

    Kayako customers by country

    Distribution of companies that use Kayako based on company size (Employees)

    Of all the customers that are using Kayako, 43% are small (<50 employees), 41% are medium-sized and 17% are large (>1000 employees).

    Companies using Kayako, by size (number of employees)

    Distribution of companies that use Kayako based on company size (Revenue)

    Of all the customers that are using Kayako, a majority (66%) are small (<$50M), 18% are large (>$1000M) and 8% are medium-sized.

    Kayako clients - distribution by company revenue

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