Companies using Kayako

We have data on 2,363 companies that use Kayako. The companies using Kayako are most often found in United States and in the Computer Software industry. Kayako is most often used by companies with 10-50 employees and 1M-10M dollars in revenue. Our data for Kayako usage goes back as far as 5 years and 5 months.

If you’re interested in the companies that use Kayako, you may want to check out tawk.to and Zendesk as well.

Who uses Kayako?

Some of the companies that use Kayako include:
Company Website Country Revenue Company Size
Social Security Administration ssa.gov United States >1000M >10000
Salesfusion, Inc. salesfusion.com United States 10M-50M 50-200
MGM Resorts International mgmresorts.com United States >1000M >10000
Mondelez International, Inc. mondelezinternational.com United States >1000M >10000

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Kayako Market Share and Competitors in Customer Service Management

We use the best indexing techniques combined with advanced data science to monitor the market share of over 12,500 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, Kayako has a market share of about 0.4%. Other major and competing products in this category include:

Kayako
Customer Service Management
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2,363
Companies using Kayako
Kayako market share in Customer Service Management is about 0.41%
Customer Service Management

What is Kayako?

Kayako is a software development company. The company develops a cloud-based customer service platform and on-premises help desk and customer support software.

Top Industries that use Kayako

Top Industries that use Kayako

Looking at Kayako customers by industry, we find that Computer Software (22%) and Information Technology and Services (10%) are the largest segments.

Companies using Kayako - Distribution by industry

Top Countries that use Kayako

Top Countries that use Kayako

47% of Kayako customers are in United States and 9% are in United Kingdom.

Kayako customers by country

Distribution of companies that use Kayako based on company size (Employees)

Distribution of companies that use Kayako based on company size (Employees)
Of all the customers that are using Kayako,38% are small (<50 employees), 41% are medium-sized and 21% are large (>1000 employees).
Companies using Kayako, by size (number of employees)

Distribution of companies that use Kayako based on company size (Revenue)

Distribution of companies that use Kayako based on company size (Revenue)
Of all the customers that are using Kayako, a majority (64%) are small (<$50M), 19% are large (>$1000M) and 9% are medium-sized.
Kayako clients - distribution by company revenue

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Customize Kayako users by location, employees, revenue, industry, and more.