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Companies using ScreenSteps

We have data on 103 companies that use ScreenSteps. The companies using ScreenSteps are most often found in United States and in the Computer Software industry. ScreenSteps is most often used by companies with 50-200 employees and 10M-50M dollars in revenue. Our data for ScreenSteps usage goes back as far as 6 years and 4 months.

If you’re interested in the companies that use ScreenSteps, you may want to check out tawk.to and Zendesk as well.

Who uses ScreenSteps?

Some of the companies that use ScreenSteps include:
Company VMware Inc
Website vmware.com
Country United States
Revenue >1000M
Company Size >10000
Company TEKsystems
Website teksystems.com
Country United States
Revenue 200M-1000M
Company Size >10000
Company Starlight Starbright Children's Foundation
Website starlight.org
Country United States
Revenue 10M-50M
Company Size 50-200
Company AbbVie Inc.
Website abbvie.com
Country United States
Revenue >1000M
Company Size >10000
Company Ordermark
Website ordermark.com
Country United States
Revenue 10M-50M
Company Size 200-500

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ScreenSteps Market Share and Competitors in Customer Service Management

We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, ScreenSteps has a market share of about 0.1%. Other major and competing products in this category include:

ScreenSteps
Customer Service Management
ScreenSteps market share in Customer Service Management is about 0.01%
103
Companies using ScreenSteps
Customer Service Management
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    What is ScreenSteps?

    ScreenSteps helps B2B software companies easily build and maintain a knowledge base of custom support documentation in a collaborative process.

    Top Industries that use ScreenSteps

    Looking at ScreenSteps customers by industry, we find that Computer Software (23%), Information Technology and Services (11%), Higher Education (8%) and E-Learning (6%) are the largest segments.

    Companies using ScreenSteps - Distribution by industry

    Top Countries that use ScreenSteps

    78% of ScreenSteps customers are in United States and 5% are in Canada.

    ScreenSteps customers by country

    Distribution of companies that use ScreenSteps based on company size (Employees)

    Of all the customers that are using ScreenSteps, 20% are small (<50 employees), 42% are medium-sized and 31% are large (>1000 employees).

    Companies using ScreenSteps, by size (number of employees)

    Distribution of companies that use ScreenSteps based on company size (Revenue)

    Of all the customers that are using ScreenSteps, 42% are small (<$50M), 24% are medium-sized and 27% are large (>$1000M).

    ScreenSteps clients - distribution by company revenue

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