We have data on 118 companies that use ScreenSteps. The companies using ScreenSteps are most often found in United States and in the Computer Software industry. ScreenSteps is most often used by companies with 50-200 employees and 1M-10M dollars in revenue. Our data for ScreenSteps usage goes back as far as 5 years and 3 months.
|Company||Scale Computing, Inc.|
|Company||STARLIGHT CHILDRENS FOUNDATION|
|Scale Computing, Inc.||scalecomputing.com||United States||10M-50M||50-200|
|STARLIGHT CHILDRENS FOUNDATION||starlight.org||United States||1M-10M||50-200|
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, ScreenSteps has a market share of about 0.1%. Other major and competing products in this category include:
ScreenSteps helps B2B software companies easily build and maintain a knowledge base of custom support documentation in a collaborative process.
Looking at ScreenSteps customers by industry, we find that Computer Software (20%), Information Technology and Services (12%) and Higher Education (11%) are the largest segments.
79% of ScreenSteps customers are in United States and 6% are in Canada.
Of all the customers that are using ScreenSteps, 23% are small (<50 employees), 43% are medium-sized and 26% are large (>1000 employees).
Of all the customers that are using ScreenSteps, a majority (59%) are small (<$50M), 12% are large (>$1000M) and 15% are medium-sized.