All Products > Customer Relationship Management (CRM)

Customer Relationship Management (CRM) products

557,654 Companies

What is Customer Relationship Management (CRM)?

Customer relationship management (CRM) is an approach to managing a company's interaction with current and potential future customers. The CRM approach tries to analyse data about customers' history with a company, to improve business relationships with customers, specifically focusing on customer retention, and ultimately to drive sales growth. An important aspect of the CRM approach is the systems of CRM that compile information from a range of different communication channels, including a company's website, telephone, email, live chat, marketing materials, social media, and more.

Market Share of Customer Relationship Management (CRM) products

At enlyft, we use sophisticated, patent-pending algorithms to track the use of various Customer Relationship Management (CRM) products and technologies. We track 174 products in the Customer Relationship Management (CRM) category, and have found 557,654 companies using these products.

Customer Relationship Management (CRM)
Customer Relationship Management (CRM)
557,654
Companies using Customer Relationship Management (CRM)
Customer Relationship Management (CRM)
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    Product Install base
    # of companies we found using this product     		Market Share
    Salesforce.com CRM 263,402 47%
    Zoho CRM 56,692 10%
    Microsoft Dynamics 365 42,902 7%
    Microsoft Dynamics CRM 33,877 6%
    Pipedrive 17,259 < 5%
    HubSpot CRM 10,832 < 5%
    SAP CRM 9,640 < 5%
    Oracle Fusion CRM 9,619 < 5%
    BirdEye 9,275 < 5%
    Salesforce.com Sales Cloud 5,344 < 5%
    Agile CRM 5,182 < 5%
    Veeva Systems 4,812 < 5%
    Verint 4,693 < 5%
    ONTRAPORT 4,217 < 5%
    Freshsales 3,797 < 5%
    SugarCRM 3,515 < 5%
    Siebel Customer Relationship Management (CRM) 3,315 < 5%
    Infor CRM 3,239 < 5%
    SalesLogix 3,026 < 5%
    Oracle CRM 2,993 < 5%
    Brivity CRM 2,537 < 5%
    Alboom 2,527 < 5%
    Deltek Vision CRM 2,392 < 5%
    Swiftpage SalesLogix 2,362 < 5%
    Vtiger 2,289 < 5%
    EveryAction 2,127 < 5%
    Kukui 1,998 < 5%
    Insightly 1,868 < 5%
    Sage CRM 1,842 < 5%
    Goldmine 1,678 < 5%
    amoCRM 1,573 < 5%
    Oracle Sales 1,568 < 5%
    CiviCRM 1,430 < 5%
    Convergys 1,390 < 5%
    Apptivo CRM 1,223 < 5%
    MiniCRM 1,219 < 5%
    Base CRM 1,179 < 5%
    Chime 1,117 < 5%
    Act! 1,092 < 5%
    SuperOffice 1,080 < 5%
    Veeva CRM 1,069 < 5%
    PeopleSoft CRM 1,003 < 5%
    NetSuite CRM 978 < 5%
    Hatchbuck 926 < 5%
    Microsoft Dynamics 365 for Sales 897 < 5%
    PatronManager 889 < 5%
    Backstop Solutions Group 816 < 5%
    Technolutions Slate 767 < 5%
    Pivotal CRM 752 < 5%
    Siebel Sales 750 < 5%
    Oracle Sales Cloud 682 < 5%
    Talisma 676 < 5%
    webCRM 648 < 5%
    Oracle CRM On Demand 621 < 5%
    Agendize 615 < 5%
    Cosential 605 < 5%
    Upsales 599 < 5%
    WalkMe 540 < 5%
    GreenRope 511 < 5%
    Salesflare 502 < 5%
    TargetX 494 < 5%
    Chordiant 435 < 5%
    bpm'online 422 < 5%
    Maximizer CRM 381 < 5%
    Snovio 372 < 5%
    CapsuleCRM 351 < 5%
    Junxure 347 < 5%
    Maximizer Software 337 < 5%
    IRIS CRM 310 < 5%
    SuiteCRM 283 < 5%
    KANA Software 275 < 5%
    Odoo CRM 216 < 5%
    Tealium AudienceStream CDP 206 < 5%
    Bullhorn CRM 204 < 5%
    People.ai 187 < 5%
    BuzzStream 172 < 5%
    SAP Cloud for Sales 171 < 5%
    Nimble 170 < 5%
    Pega CRM 147 < 5%
    Shape Software 145 < 5%
    Close.io 145 < 5%
    Talisma CRM 142 < 5%
    LexisNexis InterAction 141 < 5%
    Highrise 139 < 5%
    Close 135 < 5%
    Siebel PRM 133 < 5%
    Wealthbox 128 < 5%
    PipelineDeals 127 < 5%
    Efficy 126 < 5%
    SalesforceIQ CRM 122 < 5%
    Contactually 121 < 5%
    InfoFlo 109 < 5%
    ProsperWorks CRM 107 < 5%
    Vincere 100 < 5%
    LeadMaster 99 < 5%
    Method:CRM 97 < 5%
    Sellsy 91 < 5%
    Moskit 90 < 5%
    Dimelo 88 < 5%
    Nutshell 87 < 5%
    ContactEase 87 < 5%
    Affinity 85 < 5%
    genesisWorld 83 < 5%
    Sydle One 82 < 5%
    PeopleSoft Sales 77 < 5%
    Altvia 76 < 5%
    Vendasta 74 < 5%
    Ellucian CRM Advance 74 < 5%
    Batchbook 71 < 5%
    Cirrus Insight 66 < 5%
    WORK[etc] 65 < 5%
    Prophet CRM 62 < 5%
    CRMnext 61 < 5%
    Saratoga CRM 61 < 5%
    Aurea CRM 57 < 5%
    Oncontact 56 < 5%
    Claritysoft 55 < 5%
    Lime CRM 54 < 5%
    Microsoft Customer Care Framework 54 < 5%
    SalesRabbit 53 < 5%
    Teamleader 52 < 5%
    1CRM 51 < 5%
    Konnektive 50 < 5%
    Tour de Force CRM 49 < 5%
    OroCRM 48 < 5%
    Really Simple Systems 45 < 5%
    Less Annoying CRM 42 < 5%
    SAP Interaction Center 41 < 5%
    NGDATA 37 < 5%
    Ciboodle 36 < 5%
    JD Edwards Sales Order Management 36 < 5%
    WorkBook 36 < 5%
    Second CRM 36 < 5%
    CloudCherry 35 < 5%
    OnePageCRM 33 < 5%
    Soffront Software 33 < 5%
    Ivinex 33 < 5%
    Workbooks.com 32 < 5%
    EspoCRM 32 < 5%
    Gold-Vision 31 < 5%
    Dynamo Software 30 < 5%
    Revamp CRM 30 < 5%
    Kapture CRM 30 < 5%
    MerchantAdvantage 29 < 5%
    Aplicor 28 < 5%
    EventBank 27 < 5%
    Pipeliner CRM 26 < 5%
    LiveHive 25 < 5%
    Navatar 25 < 5%
    Ardexus 24 < 5%
    Infor Epiphany Marketing 23 < 5%
    Azorus 22 < 5%
    Zurmo 20 < 5%
    NexJ CRM 18 < 5%
    Commence CRM 17 < 5%
    Solve CRM 17 < 5%
    KiteDesk 17 < 5%
    incwo CRM for G Suite 16 < 5%
    Salesforce Essentials 14 < 5%
    Teamgate CRM 14 < 5%
    openCRX 14 < 5%
    karmaCRM 12 < 5%
    Cloze 12 < 5%
    Outseta 12 < 5%
    MARS-Salesforce CRM 11 < 5%
    Axtria SalesIQ 10 < 5%
    BigContacts 10 < 5%
    Salesnet 10 < 5%
    Salesboom 10 < 5%
    NetHunt CRM 10 < 5%
    Tibco Loyalty Lab 9 < 5%
    iSEEit 8 < 5%
    SAP Sales OnDemand 7 < 5%
    AddressTwo 6 < 5%
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