All Products > Customer Relationship Management (CRM)

Customer Relationship Management (CRM) products

567,560 Companies

What is Customer Relationship Management (CRM)?

Customer relationship management (CRM) is an approach to managing a company's interaction with current and potential future customers. The CRM approach tries to analyse data about customers' history with a company, to improve business relationships with customers, specifically focusing on customer retention, and ultimately to drive sales growth. An important aspect of the CRM approach is the systems of CRM that compile information from a range of different communication channels, including a company's website, telephone, email, live chat, marketing materials, social media, and more.

Market Share of Customer Relationship Management (CRM) products

At enlyft, we use sophisticated, patent-pending algorithms to track the use of various Customer Relationship Management (CRM) products and technologies. We track 171 products in the Customer Relationship Management (CRM) category, and have found 567,560 companies using these products.

Customer Relationship Management (CRM)
Customer Relationship Management (CRM)
567,560
Companies using Customer Relationship Management (CRM)
Customer Relationship Management (CRM)
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    Product Install base
    # of companies we found using this product     		Market Share
    Salesforce.com CRM 269,265 47%
    Zoho CRM 57,556 10%
    Microsoft Dynamics 365 43,610 7%
    Microsoft Dynamics CRM 34,394 6%
    Pipedrive 17,611 < 5%
    HubSpot CRM 11,088 < 5%
    Oracle Fusion CRM 9,710 < 5%
    SAP CRM 9,689 < 5%
    BirdEye 9,299 < 5%
    Salesforce.com Sales Cloud 5,423 < 5%
    Agile CRM 5,252 < 5%
    Veeva Systems 4,880 < 5%
    Verint 4,716 < 5%
    ONTRAPORT 4,304 < 5%
    Freshsales 3,866 < 5%
    SugarCRM 3,553 < 5%
    Siebel Customer Relationship Management (CRM) 3,343 < 5%
    Infor CRM 3,265 < 5%
    SalesLogix 3,047 < 5%
    Oracle CRM 3,020 < 5%
    Alboom 2,577 < 5%
    Brivity CRM 2,565 < 5%
    Deltek Vision CRM 2,416 < 5%
    Swiftpage SalesLogix 2,378 < 5%
    Vtiger 2,334 < 5%
    EveryAction 2,147 < 5%
    Kukui 2,033 < 5%
    Insightly 1,899 < 5%
    Sage CRM 1,873 < 5%
    Goldmine 1,687 < 5%
    amoCRM 1,601 < 5%
    Oracle Sales 1,590 < 5%
    CiviCRM 1,436 < 5%
    Convergys 1,387 < 5%
    Apptivo CRM 1,248 < 5%
    MiniCRM 1,215 < 5%
    Base CRM 1,212 < 5%
    Chime 1,132 < 5%
    SuperOffice 1,100 < 5%
    Act! 1,094 < 5%
    Veeva CRM 1,082 < 5%
    PeopleSoft CRM 1,008 < 5%
    NetSuite CRM 996 < 5%
    Hatchbuck 937 < 5%
    Microsoft Dynamics 365 for Sales 910 < 5%
    PatronManager 888 < 5%
    Backstop Solutions Group 811 < 5%
    Technolutions Slate 793 < 5%
    Pivotal CRM 764 < 5%
    Siebel Sales 751 < 5%
    Oracle Sales Cloud 697 < 5%
    Talisma 685 < 5%
    webCRM 649 < 5%
    Oracle CRM On Demand 625 < 5%
    Agendize 617 < 5%
    Cosential 611 < 5%
    Upsales 604 < 5%
    WalkMe 559 < 5%
    GreenRope 518 < 5%
    Salesflare 505 < 5%
    TargetX 499 < 5%
    Chordiant 436 < 5%
    bpm'online 427 < 5%
    Snovio 387 < 5%
    Maximizer CRM 384 < 5%
    CapsuleCRM 359 < 5%
    Junxure 356 < 5%
    Maximizer Software 342 < 5%
    IRIS CRM 313 < 5%
    SuiteCRM 298 < 5%
    KANA Software 279 < 5%
    Odoo CRM 226 < 5%
    Tealium AudienceStream CDP 212 < 5%
    Bullhorn CRM 205 < 5%
    Nimble 195 < 5%
    People.ai 188 < 5%
    BuzzStream 180 < 5%
    SAP Cloud for Sales 179 < 5%
    Pega CRM 160 < 5%
    Shape Software 149 < 5%
    Close.io 148 < 5%
    Talisma CRM 147 < 5%
    LexisNexis InterAction 145 < 5%
    Highrise 138 < 5%
    Close 136 < 5%
    Wealthbox 134 < 5%
    Efficy 133 < 5%
    PipelineDeals 130 < 5%
    Siebel PRM 129 < 5%
    SalesforceIQ CRM 124 < 5%
    Contactually 122 < 5%
    ProsperWorks CRM 109 < 5%
    InfoFlo 107 < 5%
    Method:CRM 102 < 5%
    Vincere 98 < 5%
    LeadMaster 97 < 5%
    Sellsy 96 < 5%
    Moskit 91 < 5%
    ContactEase 91 < 5%
    Dimelo 90 < 5%
    Nutshell 88 < 5%
    Affinity 86 < 5%
    genesisWorld 84 < 5%
    PeopleSoft Sales 77 < 5%
    Vendasta 76 < 5%
    Ellucian CRM Advance 75 < 5%
    Batchbook 70 < 5%
    Cirrus Insight 69 < 5%
    WORK[etc] 66 < 5%
    Prophet CRM 63 < 5%
    CRMnext 62 < 5%
    Saratoga CRM 59 < 5%
    Aurea CRM 58 < 5%
    Oncontact 57 < 5%
    Lime CRM 56 < 5%
    Claritysoft 55 < 5%
    SalesRabbit 55 < 5%
    Tour de Force CRM 53 < 5%
    Microsoft Customer Care Framework 53 < 5%
    Teamleader 52 < 5%
    1CRM 52 < 5%
    Konnektive 51 < 5%
    OroCRM 48 < 5%
    Really Simple Systems 46 < 5%
    SAP Interaction Center 41 < 5%
    Less Annoying CRM 41 < 5%
    NGDATA 37 < 5%
    Ciboodle 36 < 5%
    WorkBook 36 < 5%
    Soffront Software 36 < 5%
    Second CRM 36 < 5%
    JD Edwards Sales Order Management 35 < 5%
    OnePageCRM 34 < 5%
    CloudCherry 34 < 5%
    EspoCRM 33 < 5%
    Ivinex 33 < 5%
    Workbooks.com 32 < 5%
    Dynamo Software 30 < 5%
    Gold-Vision 30 < 5%
    Revamp CRM 30 < 5%
    Kapture CRM 30 < 5%
    Aplicor 29 < 5%
    MerchantAdvantage 29 < 5%
    EventBank 27 < 5%
    Navatar 26 < 5%
    Pipeliner CRM 26 < 5%
    LiveHive 25 < 5%
    Azorus 23 < 5%
    Ardexus 23 < 5%
    Infor Epiphany Marketing 22 < 5%
    Zurmo 20 < 5%
    NexJ CRM 18 < 5%
    Solve CRM 18 < 5%
    Commence CRM 17 < 5%
    KiteDesk 17 < 5%
    incwo CRM for G Suite 17 < 5%
    Salesforce Essentials 15 < 5%
    openCRX 14 < 5%
    Outseta 13 < 5%
    Teamgate CRM 13 < 5%
    karmaCRM 12 < 5%
    Cloze 12 < 5%
    MARS-Salesforce CRM 11 < 5%
    Axtria SalesIQ 10 < 5%
    Salesnet 10 < 5%
    BigContacts 10 < 5%
    Salesboom 10 < 5%
    Tibco Loyalty Lab 9 < 5%
    iSEEit 8 < 5%
    AddressTwo 8 < 5%
    SAP Sales OnDemand 7 < 5%
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