Customer Relationship Management (CRM) products

263,503 Companies

What is Customer Relationship Management (CRM)?


Customer relationship management (CRM) is an approach to managing a company's interaction with current and potential future customers. The CRM approach tries to analyse data about customers' history with a company, to improve business relationships with customers, specifically focusing on customer retention, and ultimately to drive sales growth. An important aspect of the CRM approach is the systems of CRM that compile information from a range of different communication channels, including a company's website, telephone, email, live chat, marketing materials, social media, and more.

Market Share of Customer Relationship Management (CRM) products


At enlyft, we use sophisticated, patent-pending algorithms to track the use of various Customer Relationship Management (CRM) products and technologies. We track 139 products in the Customer Relationship Management (CRM) category, and have found 263,503 companies using these products.

Customer Relationship Management (CRM)
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263,503
Companies using Customer Relationship Management (CRM)
Customer Relationship Management (CRM)

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Get targeted set of companies that use Customer Relationship Management (CRM) products

Product Install base
(# of companies we found using this product)
Market Share (%)
Salesforce.com CRM 100,326 38%
Microsoft Dynamics CRM 23,995 9%
Zoho CRM 14,543 < 5%
TargetX 11,410 < 5%
SAP CRM 9,673 < 5%
Oracle Fusion CRM 6,932 < 5%
IBM Tealeaf 6,292 < 5%
Siebel Customer Relationship Management (CRM) 5,219 < 5%
SugarCRM 4,861 < 5%
Oracle CRM 3,567 < 5%
Infor CRM 3,545 < 5%
SalesLogix 3,420 < 5%
Verint 3,400 < 5%
Swiftpage SalesLogix 3,092 < 5%
Microsoft Dynamics 365 2,608 < 5%
Amdocs 2,558 < 5%
Pipedrive 2,539 < 5%
Agile CRM 2,515 < 5%
Convergys 2,075 < 5%
Salesforce.com Sales Cloud 2,058 < 5%
Sage CRM 2,033 < 5%
Deltek Vision CRM 1,990 < 5%
Veeva Systems 1,978 < 5%
Oracle Sales 1,787 < 5%
Gigya 1,771 < 5%
Pivotal CRM 1,647 < 5%
Goldmine 1,640 < 5%
ForeSee 1,613 < 5%
Vtiger 1,563 < 5%
ONTRAPORT 1,479 < 5%
Freshsales 1,307 < 5%
PeopleSoft CRM 1,304 < 5%
SalesLoft 1,297 < 5%
NetSuite CRM 1,197 < 5%
Insightly 1,033 < 5%
HubSpot CRM 978 < 5%
ClearSlide 975 < 5%
Base CRM 930 < 5%
Medallia 913 < 5%
Siebel Sales 858 < 5%
Oracle CRM On Demand 849 < 5%
ContactUs.com 796 < 5%
Talisma 741 < 5%
Salesforce Quote-to-Cash 723 < 5%
eGain 708 < 5%
Conga 685 < 5%
Oracle Sales Cloud 653 < 5%
Gainsight 634 < 5%
InsideView 628 < 5%
RainKing 605 < 5%
Veeva CRM 588 < 5%
Velocify 551 < 5%
Lytics 505 < 5%
Chordiant 456 < 5%
MightyCall 447 < 5%
Oracle Interaction Center 410 < 5%
InsideSales.com 383 < 5%
Thunderhead 380 < 5%
Satmetrix 350 < 5%
Maximizer Software 339 < 5%
Lead411 330 < 5%
KANA Software 306 < 5%
Maximizer CRM 301 < 5%
WalkMe 299 < 5%
GreenRope 298 < 5%
Outreach.io 296 < 5%
Cosential 276 < 5%
Datalicious 274 < 5%
MindTouch 248 < 5%
SAP Interaction Center 244 < 5%
SalesforceIQ CRM 243 < 5%
Pega CRM 219 < 5%
SuiteCRM 218 < 5%
Maritz 198 < 5%
Tigerpaw Software 188 < 5%
Salesflare 177 < 5%
CapsuleCRM 176 < 5%
LexisNexis InterAction 172 < 5%
Selligent 172 < 5%
Talisma CRM 170 < 5%
ProsperWorks CRM 167 < 5%
Lithium Platform 157 < 5%
Bullhorn CRM 154 < 5%
Close.io 154 < 5%
amoCRM 152 < 5%
Technolutions Slate 152 < 5%
eptica 145 < 5%
LeanData 139 < 5%
Infor Epiphany Marketing 134 < 5%
IBM Unica Leads 127 < 5%
Microsoft Dynamics 365 for Sales 121 < 5%
BuzzStream 108 < 5%
Zoho Survey 106 < 5%
Oncontact 103 < 5%
PandaDoc 102 < 5%
Ceros 101 < 5%
Ciboodle 100 < 5%
PeopleSoft Sales 100 < 5%
Highrise 99 < 5%
SAP Cloud for Sales 95 < 5%
CA Insight 95 < 5%
bpm'online 85 < 5%
Salesforce.com Jigsaw 83 < 5%
CRMnext 76 < 5%
Contactually 70 < 5%
PipelineDeals 69 < 5%
Microsoft Customer Care Framework 69 < 5%
Method:CRM 67 < 5%
RocketBolt 66 < 5%
Close 65 < 5%
Saratoga CRM 62 < 5%
Soffront Software 56 < 5%
Batchbook 55 < 5%
Salesforce Maps 55 < 5%
JD Edwards Sales Order Management 51 < 5%
Nutshell 51 < 5%
Sellsy 48 < 5%
ContactEase 47 < 5%
OroCRM 46 < 5%
Prophet CRM 41 < 5%
Tour de Force CRM 39 < 5%
Cirrus Insight 39 < 5%
InfoFlo 38 < 5%
Workbooks.com 35 < 5%
CiviCRM 34 < 5%
Pega Decision Management 33 < 5%
Dimelo 33 < 5%
Apptivo CRM 32 < 5%
Aplicor 32 < 5%
Pipeliner CRM 32 < 5%
Nimble 32 < 5%
Membrain 31 < 5%
genesisWorld 30 < 5%
Gold-Vision 29 < 5%
Oracle Content Marketing 28 < 5%
Zurmo 26 < 5%
Odoo CRM 25 < 5%
Claritysoft 25 < 5%
Oracle RightNow 0 < 5%