Customer Relationship Management (CRM) products

564,988 Companies

What is Customer Relationship Management (CRM)?


Customer relationship management (CRM) is an approach to managing a company's interaction with current and potential future customers. The CRM approach tries to analyse data about customers' history with a company, to improve business relationships with customers, specifically focusing on customer retention, and ultimately to drive sales growth. An important aspect of the CRM approach is the systems of CRM that compile information from a range of different communication channels, including a company's website, telephone, email, live chat, marketing materials, social media, and more.

Market Share of Customer Relationship Management (CRM) products


At enlyft, we use sophisticated, patent-pending algorithms to track the use of various Customer Relationship Management (CRM) products and technologies. We track 159 products in the Customer Relationship Management (CRM) category, and have found 564,988 companies using these products.

Customer Relationship Management (CRM)
Customer Relationship Management (CRM)
564,988
Companies using Customer Relationship Management (CRM)
Customer Relationship Management (CRM)
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    Product Install base
    # of companies we found using this product
    Market Share
    Salesforce.com CRM 237,712 42%
    Zoho CRM 49,975 8%
    Microsoft Dynamics 365 42,783 7%
    Microsoft Dynamics CRM 33,885 < 5%
    Pipedrive 15,620 < 5%
    SAP CRM 14,317 < 5%
    Oracle Fusion CRM 12,636 < 5%
    TargetX 11,444 < 5%
    HubSpot CRM 7,679 < 5%
    BirdEye 7,586 < 5%
    SugarCRM 6,652 < 5%
    Salesforce.com Sales Cloud 6,605 < 5%
    Siebel Customer Relationship Management (CRM) 6,509 < 5%
    Verint 6,350 < 5%
    Agile CRM 5,610 < 5%
    Veeva Systems 5,417 < 5%
    Oracle CRM 5,211 < 5%
    Infor CRM 5,034 < 5%
    SalesLogix 4,753 < 5%
    Freshsales 4,206 < 5%
    Swiftpage SalesLogix 4,056 < 5%
    ONTRAPORT 3,917 < 5%
    Sage CRM 3,010 < 5%
    Deltek Vision CRM 2,976 < 5%
    Vtiger 2,970 < 5%
    Convergys 2,897 < 5%
    Goldmine 2,609 < 5%
    Oracle Sales 2,486 < 5%
    Insightly 2,484 < 5%
    Alboom 1,952 < 5%
    Pivotal CRM 1,949 < 5%
    NetSuite CRM 1,905 < 5%
    PeopleSoft CRM 1,751 < 5%
    Kukui 1,742 < 5%
    Base CRM 1,684 < 5%
    amoCRM 1,549 < 5%
    Act! 1,542 < 5%
    EveryAction 1,452 < 5%
    Brivity CRM 1,377 < 5%
    Apptivo CRM 1,303 < 5%
    Siebel Sales 1,207 < 5%
    Hatchbuck 1,139 < 5%
    Veeva CRM 1,116 < 5%
    Oracle CRM On Demand 1,078 < 5%
    Chime 1,068 < 5%
    Talisma 1,062 < 5%
    Oracle Sales Cloud 1,047 < 5%
    MiniCRM 867 < 5%
    Microsoft Dynamics 365 for Sales 858 < 5%
    WalkMe 852 < 5%
    Technolutions Slate 828 < 5%
    PatronManager 759 < 5%
    SuperOffice 709 < 5%
    Backstop Solutions Group 701 < 5%
    Cosential 660 < 5%
    Chordiant 656 < 5%
    webCRM 632 < 5%
    GreenRope 550 < 5%
    Maximizer Software 543 < 5%
    Upsales 538 < 5%
    Maximizer CRM 536 < 5%
    Agendize 487 < 5%
    Salesflare 464 < 5%
    KANA Software 459 < 5%
    Junxure 447 < 5%
    CapsuleCRM 422 < 5%
    Nimble 391 < 5%
    bpm'online 390 < 5%
    SuiteCRM 386 < 5%
    Pega CRM 314 < 5%
    SalesforceIQ CRM 309 < 5%
    BuzzStream 306 < 5%
    Bullhorn CRM 299 < 5%
    ProsperWorks CRM 285 < 5%
    SAP Interaction Center 262 < 5%
    Talisma CRM 249 < 5%
    Close.io 245 < 5%
    Tealium AudienceStream CDP 240 < 5%
    LexisNexis InterAction 232 < 5%
    Highrise 215 < 5%
    IRIS CRM 209 < 5%
    Siebel PRM 207 < 5%
    SAP Cloud for Sales 190 < 5%
    Close 180 < 5%
    Odoo CRM 170 < 5%
    Contactually 170 < 5%
    PipelineDeals 165 < 5%
    PeopleSoft Sales 154 < 5%
    Infor Epiphany Marketing 154 < 5%
    CiviCRM 135 < 5%
    LeadMaster 134 < 5%
    Method:CRM 130 < 5%
    Oncontact 127 < 5%
    InfoFlo 125 < 5%
    Cirrus Insight 124 < 5%
    Nutshell 121 < 5%
    Batchbook 116 < 5%
    Sellsy 113 < 5%
    Ciboodle 111 < 5%
    ContactEase 106 < 5%
    Dimelo 104 < 5%
    CRMnext 95 < 5%
    Microsoft Customer Care Framework 92 < 5%
    Saratoga CRM 91 < 5%
    genesisWorld 86 < 5%
    Prophet CRM 82 < 5%
    OroCRM 76 < 5%
    Ellucian CRM Advance 76 < 5%
    Soffront Software 75 < 5%
    Vincere 72 < 5%
    Tour de Force CRM 71 < 5%
    JD Edwards Sales Order Management 70 < 5%
    Affinity 70 < 5%
    Aurea CRM 66 < 5%
    WORK[etc] 63 < 5%
    Claritysoft 61 < 5%
    Workbooks.com 58 < 5%
    Gold-Vision 52 < 5%
    Teamleader 51 < 5%
    Pipeliner CRM 51 < 5%
    Lime CRM 51 < 5%
    Aplicor 49 < 5%
    SalesRabbit 49 < 5%
    OnePageCRM 48 < 5%
    NGDATA 47 < 5%
    Dynamo Software 46 < 5%
    WorkBook 46 < 5%
    Konnektive 45 < 5%
    Really Simple Systems 45 < 5%
    Less Annoying CRM 43 < 5%
    LiveHive 43 < 5%
    Zurmo 42 < 5%
    CloudCherry 42 < 5%
    Second CRM 41 < 5%
    Revamp CRM 39 < 5%
    Ivinex 38 < 5%
    MerchantAdvantage 35 < 5%
    Ardexus 34 < 5%
    EventBank 34 < 5%
    Kapture CRM 32 < 5%
    Azorus 31 < 5%
    KiteDesk 27 < 5%
    Solve CRM 26 < 5%
    EspoCRM 26 < 5%
    NexJ CRM 24 < 5%
    Salesforce Essentials 24 < 5%
    MARS-Salesforce CRM 22 < 5%
    Salesnet 20 < 5%
    openCRX 17 < 5%
    iSEEit 15 < 5%
    Salesboom 14 < 5%
    incwo CRM for G Suite 14 < 5%
    Teamgate CRM 14 < 5%
    SAP Sales OnDemand 13 < 5%
    Tibco Loyalty Lab 13 < 5%
    karmaCRM 12 < 5%
    BigContacts 11 < 5%
    AddressTwo 10 < 5%
    Oracle RightNow 0 < 5%

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