Customer Relationship Management (CRM) products

341,108 Companies

What is Customer Relationship Management (CRM)?


Customer relationship management (CRM) is an approach to managing a company's interaction with current and potential future customers. The CRM approach tries to analyse data about customers' history with a company, to improve business relationships with customers, specifically focusing on customer retention, and ultimately to drive sales growth. An important aspect of the CRM approach is the systems of CRM that compile information from a range of different communication channels, including a company's website, telephone, email, live chat, marketing materials, social media, and more.

Market Share of Customer Relationship Management (CRM) products


At enlyft, we use sophisticated, patent-pending algorithms to track the use of various Customer Relationship Management (CRM) products and technologies. We track 150 products in the Customer Relationship Management (CRM) category, and have found 341,108 companies using these products.

Customer Relationship Management (CRM)
Customer Relationship Management (CRM)
341,108
Companies using Customer Relationship Management (CRM)
Customer Relationship Management (CRM)
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    Product Install base
    # of companies we found using this product
    Market Share
    Salesforce.com CRM 140,252 41%
    Microsoft Dynamics CRM 27,950 8%
    Zoho CRM 21,136 6%
    Microsoft Dynamics 365 19,161 < 5%
    SAP CRM 11,920 < 5%
    TargetX 11,343 < 5%
    Oracle Fusion CRM 8,974 < 5%
    Pipedrive 6,232 < 5%
    SugarCRM 5,638 < 5%
    Siebel Customer Relationship Management (CRM) 5,566 < 5%
    Verint 4,146 < 5%
    Oracle CRM 4,062 < 5%
    Infor CRM 3,936 < 5%
    SalesLogix 3,750 < 5%
    Agile CRM 3,304 < 5%
    Freshsales 3,260 < 5%
    Swiftpage SalesLogix 3,252 < 5%
    Salesforce.com Sales Cloud 3,248 < 5%
    BirdEye 3,154 < 5%
    Veeva Systems 2,791 < 5%
    HubSpot CRM 2,720 < 5%
    Convergys 2,624 < 5%
    Sage CRM 2,466 < 5%
    Deltek Vision CRM 2,379 < 5%
    Oracle Sales 2,258 < 5%
    Vtiger 2,013 < 5%
    Goldmine 1,864 < 5%
    Pivotal CRM 1,799 < 5%
    NetSuite CRM 1,696 < 5%
    ONTRAPORT 1,646 < 5%
    Insightly 1,584 < 5%
    PeopleSoft CRM 1,446 < 5%
    Kukui 1,225 < 5%
    Base CRM 1,173 < 5%
    Act! 1,110 < 5%
    Siebel Sales 1,000 < 5%
    Oracle CRM On Demand 916 < 5%
    Oracle Sales Cloud 852 < 5%
    Talisma 811 < 5%
    Veeva CRM 797 < 5%
    Hatchbuck 779 < 5%
    Brivity CRM 550 < 5%
    webCRM 511 < 5%
    Chordiant 494 < 5%
    Backstop Solutions Group 474 < 5%
    EveryAction 458 < 5%
    Chime 416 < 5%
    Cosential 408 < 5%
    Maximizer Software 391 < 5%
    Maximizer CRM 382 < 5%
    KANA Software 369 < 5%
    SuiteCRM 363 < 5%
    GreenRope 350 < 5%
    WalkMe 345 < 5%
    Technolutions Slate 344 < 5%
    PatronManager 333 < 5%
    Pega CRM 327 < 5%
    SalesforceIQ CRM 321 < 5%
    SuperOffice 316 < 5%
    amoCRM 293 < 5%
    CapsuleCRM 287 < 5%
    BuzzStream 280 < 5%
    SAP Interaction Center 279 < 5%
    ProsperWorks CRM 271 < 5%
    Upsales 261 < 5%
    Close.io 248 < 5%
    Bullhorn CRM 244 < 5%
    Junxure 244 < 5%
    Microsoft Dynamics 365 for Sales 232 < 5%
    MiniCRM 207 < 5%
    Salesflare 204 < 5%
    Talisma CRM 197 < 5%
    LexisNexis InterAction 188 < 5%
    bpm'online 187 < 5%
    Close 185 < 5%
    SAP Cloud for Sales 184 < 5%
    Highrise 161 < 5%
    Siebel PRM 157 < 5%
    Infor Epiphany Marketing 146 < 5%
    Cirrus Insight 132 < 5%
    PeopleSoft Sales 128 < 5%
    Contactually 122 < 5%
    Ciboodle 115 < 5%
    Alboom 112 < 5%
    Oncontact 110 < 5%
    PipelineDeals 96 < 5%
    CRMnext 95 < 5%
    LeadMaster 91 < 5%
    Method:CRM 85 < 5%
    Batchbook 84 < 5%
    Nutshell 84 < 5%
    Apptivo CRM 82 < 5%
    OroCRM 79 < 5%
    Microsoft Customer Care Framework 78 < 5%
    Saratoga CRM 76 < 5%
    Soffront Software 72 < 5%
    ContactEase 64 < 5%
    Tour de Force CRM 60 < 5%
    Dimelo 55 < 5%
    Workbooks.com 53 < 5%
    JD Edwards Sales Order Management 52 < 5%
    Prophet CRM 52 < 5%
    Sellsy 52 < 5%
    Odoo CRM 50 < 5%
    Pipeliner CRM 49 < 5%
    Nimble 48 < 5%
    Zurmo 46 < 5%
    InfoFlo 45 < 5%
    Gong 43 < 5%
    genesisWorld 42 < 5%
    Claritysoft 40 < 5%
    Aplicor 39 < 5%
    Teamleader 38 < 5%
    Tealium AudienceStream CDP 38 < 5%
    Vincere 36 < 5%
    LiveHive 34 < 5%
    Gold-Vision 33 < 5%
    NGDATA 33 < 5%
    OnePageCRM 32 < 5%
    Aurea CRM 30 < 5%
    Ellucian CRM Advance 29 < 5%
    Dynamo Software 27 < 5%
    Ivinex 26 < 5%
    Azorus 26 < 5%
    WorkBook 26 < 5%
    Revamp CRM 25 < 5%
    Ardexus 24 < 5%
    WORK[etc] 24 < 5%
    CiviCRM 24 < 5%
    Less Annoying CRM 23 < 5%
    Solve CRM 23 < 5%
    CloudCherry 22 < 5%
    Salesforce Essentials 21 < 5%
    KiteDesk 21 < 5%
    Konnektive 20 < 5%
    Salesnet 20 < 5%
    MARS-Salesforce CRM 20 < 5%
    Second CRM 18 < 5%
    Really Simple Systems 18 < 5%
    NexJ CRM 17 < 5%
    Lime CRM 17 < 5%
    MerchantAdvantage 16 < 5%
    EventBank 15 < 5%
    SAP Sales OnDemand 13 < 5%
    SalesRabbit 12 < 5%
    Tibco Loyalty Lab 11 < 5%
    karmaCRM 9 < 5%
    Kapture CRM 9 < 5%
    Agendize 7 < 5%
    Oracle RightNow 0 < 5%

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