Customer Relationship Management (CRM) products

270,777 Companies

What is Customer Relationship Management (CRM)?


Customer relationship management (CRM) is an approach to managing a company's interaction with current and potential future customers. The CRM approach tries to analyse data about customers' history with a company, to improve business relationships with customers, specifically focusing on customer retention, and ultimately to drive sales growth. An important aspect of the CRM approach is the systems of CRM that compile information from a range of different communication channels, including a company's website, telephone, email, live chat, marketing materials, social media, and more.

Market Share of Customer Relationship Management (CRM) products


At enlyft, we use sophisticated, patent-pending algorithms to track the use of various Customer Relationship Management (CRM) products and technologies. We track 138 products in the Customer Relationship Management (CRM) category, and have found 270,777 companies using these products.

Customer Relationship Management (CRM)
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270,777
Companies using Customer Relationship Management (CRM)
Customer Relationship Management (CRM)

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Get targeted set of companies that use Customer Relationship Management (CRM) products

Product Install base
(# of companies we found using this product)
Market Share (%)
Salesforce.com CRM 102,035 37%
Microsoft Dynamics CRM 24,257 8%
Zoho CRM 14,192 < 5%
IBM Tealeaf 12,155 < 5%
TargetX 11,474 < 5%
SAP CRM 9,798 < 5%
Oracle Fusion CRM 6,973 < 5%
Siebel Customer Relationship Management (CRM) 5,283 < 5%
SugarCRM 4,948 < 5%
Oracle CRM 3,599 < 5%
Infor CRM 3,580 < 5%
SalesLogix 3,453 < 5%
Verint 3,424 < 5%
Swiftpage SalesLogix 3,123 < 5%
Microsoft Dynamics 365 2,621 < 5%
Amdocs 2,601 < 5%
Agile CRM 2,600 < 5%
Convergys 2,092 < 5%
Pipedrive 2,088 < 5%
Sage CRM 2,071 < 5%
Salesforce.com Sales Cloud 2,070 < 5%
Deltek Vision CRM 1,994 < 5%
Veeva Systems 1,981 < 5%
Gigya 1,806 < 5%
Oracle Sales 1,805 < 5%
ForeSee 1,705 < 5%
Pivotal CRM 1,655 < 5%
Goldmine 1,644 < 5%
ONTRAPORT 1,509 < 5%
Vtiger 1,370 < 5%
PeopleSoft CRM 1,319 < 5%
SalesLoft 1,263 < 5%
Freshsales 1,242 < 5%
NetSuite CRM 1,209 < 5%
ClearSlide 1,034 < 5%
Insightly 1,003 < 5%
HubSpot CRM 985 < 5%
Base CRM 931 < 5%
Medallia 930 < 5%
Siebel Sales 861 < 5%
Oracle CRM On Demand 851 < 5%
ContactUs.com 841 < 5%
Talisma 742 < 5%
Salesforce Quote-to-Cash 728 < 5%
eGain 725 < 5%
Conga 696 < 5%
Oracle Sales Cloud 662 < 5%
Gainsight 642 < 5%
InsideView 631 < 5%
RainKing 609 < 5%
Veeva CRM 586 < 5%
Velocify 532 < 5%
Lytics 526 < 5%
Chordiant 455 < 5%
Oracle Interaction Center 415 < 5%
InsideSales.com 388 < 5%
Thunderhead 361 < 5%
Maximizer Software 338 < 5%
Lead411 334 < 5%
KANA Software 309 < 5%
WalkMe 304 < 5%
Maximizer CRM 301 < 5%
GreenRope 300 < 5%
Outreach.io 299 < 5%
Datalicious 284 < 5%
Cosential 272 < 5%
Satmetrix 266 < 5%
MindTouch 256 < 5%
SalesforceIQ CRM 247 < 5%
SAP Interaction Center 246 < 5%
SuiteCRM 220 < 5%
Pega CRM 219 < 5%
Maritz 200 < 5%
Tigerpaw Software 192 < 5%
Salesflare 191 < 5%
Selligent 178 < 5%
LexisNexis InterAction 173 < 5%
Talisma CRM 170 < 5%
ProsperWorks CRM 168 < 5%
Lithium Platform 160 < 5%
Close.io 157 < 5%
CapsuleCRM 152 < 5%
Bullhorn CRM 150 < 5%
eptica 147 < 5%
amoCRM 141 < 5%
Infor Epiphany Marketing 135 < 5%
LeanData 133 < 5%
IBM Unica Leads 130 < 5%
Microsoft Dynamics 365 for Sales 121 < 5%
Zoho Survey 117 < 5%
BuzzStream 111 < 5%
PandaDoc 103 < 5%
Oncontact 102 < 5%
PeopleSoft Sales 100 < 5%
Highrise 100 < 5%
Ciboodle 99 < 5%
SAP Cloud for Sales 97 < 5%
CA Insight 95 < 5%
Ceros 86 < 5%
Salesforce.com Jigsaw 82 < 5%
bpm'online 80 < 5%
CRMnext 76 < 5%
Contactually 72 < 5%
Microsoft Customer Care Framework 71 < 5%
PipelineDeals 69 < 5%
RocketBolt 66 < 5%
Method:CRM 66 < 5%
Close 63 < 5%
Saratoga CRM 62 < 5%
Batchbook 57 < 5%
Salesforce Maps 55 < 5%
Soffront Software 55 < 5%
MightyCall 55 < 5%
JD Edwards Sales Order Management 52 < 5%
Sellsy 52 < 5%
Nutshell 51 < 5%
ContactEase 48 < 5%
OroCRM 46 < 5%
Prophet CRM 41 < 5%
Tour de Force CRM 40 < 5%
Cirrus Insight 38 < 5%
InfoFlo 37 < 5%
Workbooks.com 35 < 5%
CiviCRM 35 < 5%
Pega Decision Management 34 < 5%
Dimelo 34 < 5%
Aplicor 34 < 5%
Apptivo CRM 33 < 5%
Pipeliner CRM 33 < 5%
Nimble 32 < 5%
Membrain 31 < 5%
Gold-Vision 30 < 5%
genesisWorld 29 < 5%
Oracle Content Marketing 28 < 5%
Zurmo 28 < 5%
Odoo CRM 26 < 5%
Claritysoft 25 < 5%
Oracle RightNow 0 < 5%