Customer Relationship Management (CRM) products

257,928 Companies

What is Customer Relationship Management (CRM)?


Customer relationship management (CRM) is an approach to managing a company's interaction with current and potential future customers. The CRM approach tries to analyse data about customers' history with a company, to improve business relationships with customers, specifically focusing on customer retention, and ultimately to drive sales growth. An important aspect of the CRM approach is the systems of CRM that compile information from a range of different communication channels, including a company's website, telephone, email, live chat, marketing materials, social media, and more.

Market Share of Customer Relationship Management (CRM) products


At enlyft, we use sophisticated, patent-pending algorithms to track the use of various Customer Relationship Management (CRM) products and technologies. We track 103 products in the Customer Relationship Management (CRM) category, and have found 257,928 companies using these products.

Customer Relationship Management (CRM)
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257,928
Companies using Customer Relationship Management (CRM)
Customer Relationship Management (CRM)

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Get targeted set of companies that use Customer Relationship Management (CRM) products

Product Install base
(# of companies we found using this product)
Market Share (%)
Salesforce.com CRM 106,787 41%
Microsoft Dynamics CRM 23,906 9%
Zoho CRM 14,817 < 5%
TargetX 11,108 < 5%
Microsoft Dynamics 365 10,177 < 5%
SAP CRM 9,599 < 5%
Oracle Fusion CRM 7,428 < 5%
Siebel Customer Relationship Management (CRM) 5,021 < 5%
SugarCRM 4,913 < 5%
Oracle CRM 3,701 < 5%
Infor CRM 3,637 < 5%
Verint 3,522 < 5%
SalesLogix 3,497 < 5%
Swiftpage SalesLogix 3,145 < 5%
Pipedrive 2,886 < 5%
Salesforce.com Sales Cloud 2,671 < 5%
Agile CRM 2,580 < 5%
Convergys 2,227 < 5%
Sage CRM 2,140 < 5%
Deltek Vision CRM 2,134 < 5%
Veeva Systems 2,123 < 5%
Oracle Sales 1,921 < 5%
Goldmine 1,736 < 5%
Pivotal CRM 1,678 < 5%
Vtiger 1,562 < 5%
HubSpot CRM 1,532 < 5%
NetSuite CRM 1,479 < 5%
PeopleSoft CRM 1,323 < 5%
ONTRAPORT 1,316 < 5%
Freshsales 1,270 < 5%
Insightly 1,119 < 5%
Kukui 991 < 5%
Base CRM 938 < 5%
Siebel Sales 894 < 5%
Oracle CRM On Demand 869 < 5%
Talisma 768 < 5%
Oracle Sales Cloud 718 < 5%
Veeva CRM 683 < 5%
Hatchbuck 670 < 5%
Chordiant 468 < 5%
WalkMe 414 < 5%
Maximizer Software 356 < 5%
Cosential 342 < 5%
KANA Software 324 < 5%
Maximizer CRM 317 < 5%
GreenRope 296 < 5%
SalesforceIQ CRM 270 < 5%
Technolutions Slate 270 < 5%
Pega CRM 259 < 5%
SuiteCRM 258 < 5%
SAP Interaction Center 254 < 5%
Bullhorn CRM 197 < 5%
ProsperWorks CRM 192 < 5%
CapsuleCRM 190 < 5%
Microsoft Dynamics 365 for Sales 188 < 5%
Close.io 181 < 5%
LexisNexis InterAction 180 < 5%
Talisma CRM 180 < 5%
Junxure 175 < 5%
Salesflare 164 < 5%
BuzzStream 156 < 5%
Siebel PRM 149 < 5%
SAP Cloud for Sales 142 < 5%
Infor Epiphany Marketing 135 < 5%
amoCRM 135 < 5%
Highrise 116 < 5%
PeopleSoft Sales 113 < 5%
Oncontact 109 < 5%
Close 106 < 5%
Ciboodle 104 < 5%
bpm'online 102 < 5%
Cirrus Insight 86 < 5%
Contactually 83 < 5%
CRMnext 82 < 5%
PipelineDeals 79 < 5%
Method:CRM 71 < 5%
LeadMaster 70 < 5%
Microsoft Customer Care Framework 69 < 5%
Saratoga CRM 68 < 5%
Soffront Software 67 < 5%
Nutshell 64 < 5%
Batchbook 63 < 5%
OroCRM 55 < 5%
JD Edwards Sales Order Management 54 < 5%
ContactEase 54 < 5%
Tour de Force CRM 49 < 5%
Apptivo CRM 46 < 5%
Sellsy 46 < 5%
Workbooks.com 45 < 5%
Prophet CRM 45 < 5%
Dimelo 41 < 5%
CiviCRM 41 < 5%
InfoFlo 40 < 5%
Pipeliner CRM 38 < 5%
Aplicor 34 < 5%
Nimble 34 < 5%
Gold-Vision 32 < 5%
Odoo CRM 32 < 5%
Claritysoft 30 < 5%
NGDATA 29 < 5%
Zurmo 27 < 5%
genesisWorld 26 < 5%
Oracle RightNow 0 < 5%