Customer Relationship Management (CRM) products

337,641 Companies

What is Customer Relationship Management (CRM)?


Customer relationship management (CRM) is an approach to managing a company's interaction with current and potential future customers. The CRM approach tries to analyse data about customers' history with a company, to improve business relationships with customers, specifically focusing on customer retention, and ultimately to drive sales growth. An important aspect of the CRM approach is the systems of CRM that compile information from a range of different communication channels, including a company's website, telephone, email, live chat, marketing materials, social media, and more.

Market Share of Customer Relationship Management (CRM) products


At enlyft, we use sophisticated, patent-pending algorithms to track the use of various Customer Relationship Management (CRM) products and technologies. We track 149 products in the Customer Relationship Management (CRM) category, and have found 337,641 companies using these products.

Customer Relationship Management (CRM)
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337,641
Companies using Customer Relationship Management (CRM)
Customer Relationship Management (CRM)

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Get targeted set of companies that use Customer Relationship Management (CRM) products

Product Install base
(# of companies we found using this product)
Market Share (%)
Salesforce.com CRM 138,901 41%
Microsoft Dynamics CRM 28,922 8%
Zoho CRM 21,377 6%
Microsoft Dynamics 365 14,491 < 5%
TargetX 11,989 < 5%
SAP CRM 11,709 < 5%
Oracle Fusion CRM 9,161 < 5%
Siebel Customer Relationship Management (CRM) 5,886 < 5%
SugarCRM 5,700 < 5%
Pipedrive 5,222 < 5%
Oracle CRM 4,247 < 5%
Verint 4,177 < 5%
Infor CRM 4,168 < 5%
SalesLogix 3,987 < 5%
Swiftpage SalesLogix 3,499 < 5%
Agile CRM 3,412 < 5%
Salesforce.com Sales Cloud 3,321 < 5%
BirdEye 3,230 < 5%
Convergys 2,753 < 5%
Veeva Systems 2,747 < 5%
HubSpot CRM 2,683 < 5%
Sage CRM 2,536 < 5%
Freshsales 2,446 < 5%
Deltek Vision CRM 2,389 < 5%
Oracle Sales 2,271 < 5%
Vtiger 2,100 < 5%
Goldmine 1,962 < 5%
Pivotal CRM 1,887 < 5%
NetSuite CRM 1,742 < 5%
ONTRAPORT 1,701 < 5%
Insightly 1,517 < 5%
PeopleSoft CRM 1,516 < 5%
Kukui 1,275 < 5%
Base CRM 1,214 < 5%
Act! 1,087 < 5%
Siebel Sales 1,068 < 5%
Oracle CRM On Demand 964 < 5%
Hatchbuck 880 < 5%
Talisma 866 < 5%
Oracle Sales Cloud 865 < 5%
Veeva CRM 837 < 5%
Brivity CRM 590 < 5%
webCRM 531 < 5%
Chordiant 528 < 5%
Backstop Solutions Group 495 < 5%
Chime 465 < 5%
EveryAction 445 < 5%
Maximizer Software 407 < 5%
Cosential 403 < 5%
Maximizer CRM 389 < 5%
KANA Software 383 < 5%
SuiteCRM 372 < 5%
GreenRope 369 < 5%
SalesforceIQ CRM 339 < 5%
PatronManager 339 < 5%
Pega CRM 322 < 5%
amoCRM 291 < 5%
CapsuleCRM 290 < 5%
SAP Interaction Center 289 < 5%
Technolutions Slate 285 < 5%
ProsperWorks CRM 283 < 5%
Bullhorn CRM 271 < 5%
WalkMe 266 < 5%
Upsales 261 < 5%
Junxure 256 < 5%
SuperOffice 248 < 5%
Close.io 245 < 5%
BuzzStream 224 < 5%
Microsoft Dynamics 365 for Sales 224 < 5%
Talisma CRM 212 < 5%
Salesflare 211 < 5%
MiniCRM 208 < 5%
bpm'online 198 < 5%
LexisNexis InterAction 189 < 5%
SAP Cloud for Sales 189 < 5%
Siebel PRM 166 < 5%
Highrise 165 < 5%
Infor Epiphany Marketing 155 < 5%
Close 141 < 5%
PeopleSoft Sales 128 < 5%
Contactually 125 < 5%
Oncontact 119 < 5%
Ciboodle 116 < 5%
Alboom 113 < 5%
Cirrus Insight 108 < 5%
CRMnext 97 < 5%
PipelineDeals 95 < 5%
LeadMaster 93 < 5%
Method:CRM 93 < 5%
Apptivo CRM 87 < 5%
Batchbook 86 < 5%
Nutshell 85 < 5%
Microsoft Customer Care Framework 82 < 5%
Saratoga CRM 79 < 5%
OroCRM 78 < 5%
Soffront Software 73 < 5%
ContactEase 64 < 5%
Dimelo 59 < 5%
Tour de Force CRM 59 < 5%
JD Edwards Sales Order Management 56 < 5%
Workbooks.com 56 < 5%
InfoFlo 55 < 5%
Sellsy 55 < 5%
Prophet CRM 52 < 5%
Pipeliner CRM 49 < 5%
Nimble 49 < 5%
Zurmo 49 < 5%
Odoo CRM 48 < 5%
Vincere 47 < 5%
Aplicor 47 < 5%
Claritysoft 43 < 5%
genesisWorld 40 < 5%
Gong 36 < 5%
NGDATA 35 < 5%
Gold-Vision 34 < 5%
LiveHive 34 < 5%
Aurea CRM 33 < 5%
Tealium AudienceStream CDP 32 < 5%
OnePageCRM 29 < 5%
CiviCRM 28 < 5%
Teamleader 27 < 5%
CloudCherry 26 < 5%
Ivinex 26 < 5%
Dynamo Software 26 < 5%
Azorus 26 < 5%
WorkBook 26 < 5%
Ardexus 24 < 5%
Less Annoying CRM 23 < 5%
Solve CRM 23 < 5%
Salesnet 21 < 5%
Revamp CRM 21 < 5%
Salesforce Essentials 21 < 5%
Ellucian CRM Advance 20 < 5%
KiteDesk 20 < 5%
MARS-Salesforce CRM 20 < 5%
Really Simple Systems 20 < 5%
Konnektive 19 < 5%
NexJ CRM 18 < 5%
Second CRM 18 < 5%
Lime CRM 18 < 5%
MerchantAdvantage 16 < 5%
WORK[etc] 16 < 5%
EventBank 15 < 5%
SAP Sales OnDemand 14 < 5%
SalesRabbit 12 < 5%
Tibco Loyalty Lab 11 < 5%
karmaCRM 10 < 5%
Agendize 9 < 5%
Oracle RightNow 0 < 5%