Customer Relationship Management (CRM) products

328,537 Companies

What is Customer Relationship Management (CRM)?


Customer relationship management (CRM) is an approach to managing a company's interaction with current and potential future customers. The CRM approach tries to analyse data about customers' history with a company, to improve business relationships with customers, specifically focusing on customer retention, and ultimately to drive sales growth. An important aspect of the CRM approach is the systems of CRM that compile information from a range of different communication channels, including a company's website, telephone, email, live chat, marketing materials, social media, and more.

Market Share of Customer Relationship Management (CRM) products


At enlyft, we use sophisticated, patent-pending algorithms to track the use of various Customer Relationship Management (CRM) products and technologies. We track 150 products in the Customer Relationship Management (CRM) category, and have found 328,537 companies using these products.

Customer Relationship Management (CRM)
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328,537
Companies using Customer Relationship Management (CRM)
Customer Relationship Management (CRM)

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Get targeted set of companies that use Customer Relationship Management (CRM) products

Product Install base
(# of companies we found using this product)
Market Share (%)
Salesforce.com CRM 132,038 40%
Microsoft Dynamics CRM 27,392 8%
Zoho CRM 20,901 6%
Microsoft Dynamics 365 17,721 < 5%
SAP CRM 11,607 < 5%
TargetX 11,345 < 5%
Oracle Fusion CRM 8,714 < 5%
Pipedrive 5,926 < 5%
SugarCRM 5,592 < 5%
Siebel Customer Relationship Management (CRM) 5,527 < 5%
Oracle CRM 4,013 < 5%
Verint 3,962 < 5%
Infor CRM 3,865 < 5%
SalesLogix 3,688 < 5%
Agile CRM 3,312 < 5%
Swiftpage SalesLogix 3,235 < 5%
Freshsales 3,235 < 5%
Salesforce.com Sales Cloud 3,166 < 5%
BirdEye 3,158 < 5%
Veeva Systems 2,665 < 5%
Convergys 2,595 < 5%
HubSpot CRM 2,583 < 5%
Sage CRM 2,413 < 5%
Deltek Vision CRM 2,290 < 5%
Oracle Sales 2,201 < 5%
Vtiger 2,014 < 5%
Goldmine 1,832 < 5%
Pivotal CRM 1,793 < 5%
NetSuite CRM 1,677 < 5%
ONTRAPORT 1,654 < 5%
Insightly 1,564 < 5%
PeopleSoft CRM 1,438 < 5%
Kukui 1,225 < 5%
Base CRM 1,158 < 5%
Act! 1,111 < 5%
Siebel Sales 984 < 5%
Oracle CRM On Demand 909 < 5%
Oracle Sales Cloud 834 < 5%
Talisma 808 < 5%
Veeva CRM 799 < 5%
Hatchbuck 782 < 5%
Brivity CRM 550 < 5%
webCRM 508 < 5%
Chordiant 490 < 5%
Backstop Solutions Group 474 < 5%
EveryAction 456 < 5%
Chime 418 < 5%
Cosential 407 < 5%
Maximizer Software 386 < 5%
Maximizer CRM 372 < 5%
KANA Software 369 < 5%
SuiteCRM 364 < 5%
GreenRope 350 < 5%
WalkMe 345 < 5%
Technolutions Slate 343 < 5%
PatronManager 333 < 5%
SalesforceIQ CRM 322 < 5%
Pega CRM 315 < 5%
amoCRM 294 < 5%
SuperOffice 294 < 5%
CapsuleCRM 281 < 5%
BuzzStream 281 < 5%
SAP Interaction Center 278 < 5%
ProsperWorks CRM 272 < 5%
Upsales 263 < 5%
Close.io 249 < 5%
Bullhorn CRM 248 < 5%
Junxure 245 < 5%
Microsoft Dynamics 365 for Sales 232 < 5%
MiniCRM 208 < 5%
Salesflare 205 < 5%
Talisma CRM 199 < 5%
bpm'online 188 < 5%
Close 187 < 5%
LexisNexis InterAction 185 < 5%
SAP Cloud for Sales 184 < 5%
Highrise 161 < 5%
Siebel PRM 156 < 5%
Infor Epiphany Marketing 146 < 5%
Cirrus Insight 133 < 5%
PeopleSoft Sales 127 < 5%
Contactually 121 < 5%
Ciboodle 113 < 5%
Alboom 112 < 5%
Oncontact 108 < 5%
PipelineDeals 96 < 5%
CRMnext 93 < 5%
LeadMaster 91 < 5%
Method:CRM 85 < 5%
Batchbook 84 < 5%
Nutshell 84 < 5%
Apptivo CRM 82 < 5%
OroCRM 79 < 5%
Microsoft Customer Care Framework 78 < 5%
Saratoga CRM 75 < 5%
Soffront Software 74 < 5%
ContactEase 64 < 5%
Dimelo 56 < 5%
Tour de Force CRM 55 < 5%
Prophet CRM 53 < 5%
Workbooks.com 52 < 5%
Sellsy 52 < 5%
JD Edwards Sales Order Management 51 < 5%
Odoo CRM 50 < 5%
Pipeliner CRM 49 < 5%
InfoFlo 47 < 5%
Zurmo 47 < 5%
Nimble 45 < 5%
genesisWorld 43 < 5%
Gong 43 < 5%
Claritysoft 41 < 5%
Aplicor 39 < 5%
Tealium AudienceStream CDP 38 < 5%
Vincere 36 < 5%
Gold-Vision 34 < 5%
LiveHive 34 < 5%
Teamleader 34 < 5%
NGDATA 33 < 5%
Aurea CRM 30 < 5%
OnePageCRM 30 < 5%
Ellucian CRM Advance 29 < 5%
Dynamo Software 27 < 5%
Azorus 26 < 5%
WorkBook 26 < 5%
Ivinex 25 < 5%
Revamp CRM 25 < 5%
WORK[etc] 24 < 5%
CiviCRM 24 < 5%
Less Annoying CRM 23 < 5%
Ardexus 23 < 5%
Solve CRM 23 < 5%
CloudCherry 22 < 5%
Salesforce Essentials 22 < 5%
KiteDesk 21 < 5%
Konnektive 20 < 5%
Salesnet 20 < 5%
MARS-Salesforce CRM 20 < 5%
Second CRM 18 < 5%
Really Simple Systems 18 < 5%
NexJ CRM 17 < 5%
Lime CRM 17 < 5%
MerchantAdvantage 16 < 5%
EventBank 15 < 5%
SAP Sales OnDemand 13 < 5%
SalesRabbit 12 < 5%
Tibco Loyalty Lab 11 < 5%
karmaCRM 9 < 5%
Kapture CRM 9 < 5%
Agendize 7 < 5%
Oracle RightNow 0 < 5%