Customer Relationship Management (CRM) products

281,252 Companies

What is Customer Relationship Management (CRM)?


Customer relationship management (CRM) is an approach to managing a company's interaction with current and potential future customers. The CRM approach tries to analyse data about customers' history with a company, to improve business relationships with customers, specifically focusing on customer retention, and ultimately to drive sales growth. An important aspect of the CRM approach is the systems of CRM that compile information from a range of different communication channels, including a company's website, telephone, email, live chat, marketing materials, social media, and more.

Market Share of Customer Relationship Management (CRM) products


At enlyft, we use sophisticated, patent-pending algorithms to track the use of various Customer Relationship Management (CRM) products and technologies. We track 136 products in the Customer Relationship Management (CRM) category, and have found 281,252 companies using these products.

Customer Relationship Management (CRM)
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281,252
Companies using Customer Relationship Management (CRM)
Customer Relationship Management (CRM)

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Get targeted set of companies that use Customer Relationship Management (CRM) products

Product Install base
(# of companies we found using this product)
Market Share (%)
Salesforce.com CRM 114,623 40%
Microsoft Dynamics CRM 25,887 9%
Zoho CRM 16,322 < 5%
TargetX 11,950 < 5%
Microsoft Dynamics 365 10,992 < 5%
SAP CRM 10,797 < 5%
Oracle Fusion CRM 8,175 < 5%
Siebel Customer Relationship Management (CRM) 5,591 < 5%
SugarCRM 5,362 < 5%
Oracle CRM 4,039 < 5%
Infor CRM 3,926 < 5%
Verint 3,835 < 5%
SalesLogix 3,766 < 5%
Swiftpage SalesLogix 3,381 < 5%
Pipedrive 3,109 < 5%
Agile CRM 2,926 < 5%
Salesforce.com Sales Cloud 2,853 < 5%
Convergys 2,500 < 5%
Veeva Systems 2,319 < 5%
Sage CRM 2,309 < 5%
Deltek Vision CRM 2,263 < 5%
Oracle Sales 2,129 < 5%
Goldmine 1,856 < 5%
Pivotal CRM 1,816 < 5%
Vtiger 1,752 < 5%
ONTRAPORT 1,665 < 5%
HubSpot CRM 1,642 < 5%
NetSuite CRM 1,561 < 5%
PeopleSoft CRM 1,457 < 5%
Freshsales 1,316 < 5%
Insightly 1,229 < 5%
Kukui 1,045 < 5%
Base CRM 1,041 < 5%
Siebel Sales 1,007 < 5%
Oracle CRM On Demand 926 < 5%
Talisma 830 < 5%
Oracle Sales Cloud 786 < 5%
Act! 778 < 5%
Veeva CRM 752 < 5%
Hatchbuck 732 < 5%
Chordiant 494 < 5%
WalkMe 441 < 5%
Maximizer Software 382 < 5%
KANA Software 363 < 5%
Cosential 361 < 5%
GreenRope 348 < 5%
Maximizer CRM 341 < 5%
Pega CRM 293 < 5%
SuiteCRM 290 < 5%
SalesforceIQ CRM 288 < 5%
SAP Interaction Center 286 < 5%
Technolutions Slate 282 < 5%
Bullhorn CRM 213 < 5%
Microsoft Dynamics 365 for Sales 210 < 5%
CapsuleCRM 209 < 5%
ProsperWorks CRM 208 < 5%
Talisma CRM 195 < 5%
LexisNexis InterAction 189 < 5%
Close.io 187 < 5%
Junxure 184 < 5%
Salesflare 183 < 5%
SuperOffice 173 < 5%
amoCRM 171 < 5%
BuzzStream 169 < 5%
Siebel PRM 161 < 5%
SAP Cloud for Sales 160 < 5%
Infor Epiphany Marketing 154 < 5%
Highrise 125 < 5%
PeopleSoft Sales 123 < 5%
bpm'online 121 < 5%
Oncontact 116 < 5%
Ciboodle 111 < 5%
Close 109 < 5%
Cirrus Insight 92 < 5%
Contactually 86 < 5%
CRMnext 86 < 5%
PipelineDeals 83 < 5%
LeadMaster 80 < 5%
Microsoft Customer Care Framework 78 < 5%
Method:CRM 77 < 5%
Saratoga CRM 74 < 5%
Soffront Software 69 < 5%
Batchbook 64 < 5%
Nutshell 63 < 5%
OroCRM 61 < 5%
ContactEase 59 < 5%
Sellsy 59 < 5%
JD Edwards Sales Order Management 58 < 5%
Apptivo CRM 56 < 5%
Tour de Force CRM 53 < 5%
Dimelo 51 < 5%
Prophet CRM 48 < 5%
CiviCRM 48 < 5%
InfoFlo 47 < 5%
Workbooks.com 47 < 5%
Pipeliner CRM 41 < 5%
Aplicor 39 < 5%
Nimble 37 < 5%
Odoo CRM 36 < 5%
Gold-Vision 33 < 5%
Claritysoft 33 < 5%
genesisWorld 32 < 5%
Zurmo 32 < 5%
Gong 32 < 5%
NGDATA 31 < 5%
LiveHive 29 < 5%
Aurea CRM 29 < 5%
Tealium AudienceStream CDP 29 < 5%
OnePageCRM 27 < 5%
MerchantAdvantage 25 < 5%
Ardexus 24 < 5%
Azorus 24 < 5%
Dynamo Software 23 < 5%
Ivinex 23 < 5%
WorkBook 23 < 5%
CloudCherry 22 < 5%
Salesnet 20 < 5%
Ellucian CRM Advance 20 < 5%
KiteDesk 19 < 5%
MARS-Salesforce CRM 19 < 5%
NexJ CRM 18 < 5%
Second CRM 18 < 5%
Solve CRM 18 < 5%
Teamleader 18 < 5%
Revamp CRM 18 < 5%
Salesforce Essentials 18 < 5%
Konnektive 16 < 5%
Less Annoying CRM 16 < 5%
Really Simple Systems 16 < 5%
SAP Sales OnDemand 14 < 5%
Lime CRM 14 < 5%
EventBank 12 < 5%
Tibco Loyalty Lab 10 < 5%
karmaCRM 10 < 5%
WORK[etc] 10 < 5%
Oracle RightNow 0 < 5%