Customer Relationship Management (CRM) products

232,465 Companies

What is Customer Relationship Management (CRM)?


Customer relationship management (CRM) is an approach to managing a company's interaction with current and potential future customers. The CRM approach tries to analyse data about customers' history with a company, to improve business relationships with customers, specifically focusing on customer retention, and ultimately to drive sales growth. An important aspect of the CRM approach is the systems of CRM that compile information from a range of different communication channels, including a company's website, telephone, email, live chat, marketing materials, social media, and more.

Market Share of Customer Relationship Management (CRM) products


At enlyft, we use sophisticated, patent-pending algorithms to track the use of various Customer Relationship Management (CRM) products and technologies. We track 103 products in the Customer Relationship Management (CRM) category, and have found 232,465 companies using these products.

Customer Relationship Management (CRM)
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232,465
Companies using Customer Relationship Management (CRM)
Customer Relationship Management (CRM)

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Get targeted set of companies that use Customer Relationship Management (CRM) products

Product Install base
(# of companies we found using this product)
Market Share (%)
Salesforce.com CRM 97,952 42%
Microsoft Dynamics CRM 22,843 9%
Zoho CRM 14,284 6%
TargetX 11,040 < 5%
SAP CRM 9,052 < 5%
Oracle Fusion CRM 6,563 < 5%
Siebel Customer Relationship Management (CRM) 4,955 < 5%
SugarCRM 4,616 < 5%
Oracle CRM 3,455 < 5%
Infor CRM 3,442 < 5%
Verint 3,345 < 5%
SalesLogix 3,316 < 5%
Swiftpage SalesLogix 2,998 < 5%
Agile CRM 2,565 < 5%
Pipedrive 2,539 < 5%
Microsoft Dynamics 365 2,503 < 5%
Salesforce.com Sales Cloud 2,108 < 5%
Deltek Vision CRM 1,980 < 5%
Convergys 1,959 < 5%
Sage CRM 1,952 < 5%
Veeva Systems 1,928 < 5%
Oracle Sales 1,739 < 5%
Pivotal CRM 1,615 < 5%
Goldmine 1,595 < 5%
Vtiger 1,447 < 5%
ONTRAPORT 1,308 < 5%
Freshsales 1,250 < 5%
PeopleSoft CRM 1,246 < 5%
NetSuite CRM 1,200 < 5%
HubSpot CRM 1,046 < 5%
Kukui 992 < 5%
Insightly 986 < 5%
Base CRM 887 < 5%
Oracle CRM On Demand 828 < 5%
Siebel Sales 820 < 5%
Talisma 718 < 5%
Hatchbuck 659 < 5%
Oracle Sales Cloud 645 < 5%
Veeva CRM 582 < 5%
Chordiant 439 < 5%
WalkMe 400 < 5%
Maximizer Software 327 < 5%
Cosential 302 < 5%
KANA Software 296 < 5%
GreenRope 292 < 5%
Maximizer CRM 290 < 5%
Technolutions Slate 243 < 5%
SalesforceIQ CRM 242 < 5%
SAP Interaction Center 241 < 5%
SuiteCRM 219 < 5%
Pega CRM 212 < 5%
LexisNexis InterAction 172 < 5%
Talisma CRM 171 < 5%
ProsperWorks CRM 167 < 5%
CapsuleCRM 165 < 5%
Salesflare 160 < 5%
Bullhorn CRM 155 < 5%
Close.io 154 < 5%
Junxure 149 < 5%
Microsoft Dynamics 365 for Sales 148 < 5%
Siebel PRM 137 < 5%
BuzzStream 133 < 5%
Infor Epiphany Marketing 133 < 5%
amoCRM 125 < 5%
SAP Cloud for Sales 109 < 5%
PeopleSoft Sales 101 < 5%
Ciboodle 100 < 5%
Oncontact 100 < 5%
Highrise 94 < 5%
bpm'online 87 < 5%
Close 79 < 5%
CRMnext 73 < 5%
Contactually 72 < 5%
PipelineDeals 68 < 5%
Microsoft Customer Care Framework 68 < 5%
Method:CRM 66 < 5%
Saratoga CRM 62 < 5%
LeadMaster 59 < 5%
Soffront Software 55 < 5%
Batchbook 53 < 5%
Nutshell 51 < 5%
JD Edwards Sales Order Management 50 < 5%
ContactEase 48 < 5%
Cirrus Insight 47 < 5%
Sellsy 45 < 5%
OroCRM 44 < 5%
Tour de Force CRM 42 < 5%
Prophet CRM 42 < 5%
CiviCRM 38 < 5%
Workbooks.com 36 < 5%
InfoFlo 35 < 5%
Aplicor 32 < 5%
Nimble 32 < 5%
Pipeliner CRM 31 < 5%
Dimelo 31 < 5%
Gold-Vision 29 < 5%
Apptivo CRM 28 < 5%
Odoo CRM 27 < 5%
NGDATA 26 < 5%
genesisWorld 26 < 5%
Zurmo 25 < 5%
Claritysoft 24 < 5%
Oracle RightNow 0 < 5%