Customer Relationship Management (CRM) products

369,370 Companies

What is Customer Relationship Management (CRM)?


Customer relationship management (CRM) is an approach to managing a company's interaction with current and potential future customers. The CRM approach tries to analyse data about customers' history with a company, to improve business relationships with customers, specifically focusing on customer retention, and ultimately to drive sales growth. An important aspect of the CRM approach is the systems of CRM that compile information from a range of different communication channels, including a company's website, telephone, email, live chat, marketing materials, social media, and more.

Market Share of Customer Relationship Management (CRM) products


At enlyft, we use sophisticated, patent-pending algorithms to track the use of various Customer Relationship Management (CRM) products and technologies. We track 153 products in the Customer Relationship Management (CRM) category, and have found 369,370 companies using these products.

Customer Relationship Management (CRM)
Customer Relationship Management (CRM)
369,370
Companies using Customer Relationship Management (CRM)
Customer Relationship Management (CRM)
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    Product Install base
    # of companies we found using this product
    Market Share
    Salesforce.com CRM 157,707 42%
    Microsoft Dynamics CRM 27,674 7%
    Zoho CRM 21,135 < 5%
    Microsoft Dynamics 365 19,071 < 5%
    SAP CRM 11,751 < 5%
    TargetX 11,361 < 5%
    Pipedrive 9,751 < 5%
    Oracle Fusion CRM 8,868 < 5%
    BirdEye 6,485 < 5%
    SugarCRM 5,586 < 5%
    Siebel Customer Relationship Management (CRM) 5,492 < 5%
    Verint 4,113 < 5%
    Oracle CRM 4,030 < 5%
    Infor CRM 3,926 < 5%
    ONTRAPORT 3,819 < 5%
    SalesLogix 3,745 < 5%
    Swiftpage SalesLogix 3,252 < 5%
    Freshsales 3,251 < 5%
    Salesforce.com Sales Cloud 3,246 < 5%
    Veeva Systems 2,761 < 5%
    HubSpot CRM 2,749 < 5%
    Agile CRM 2,682 < 5%
    Convergys 2,598 < 5%
    Sage CRM 2,464 < 5%
    Deltek Vision CRM 2,416 < 5%
    Oracle Sales 2,257 < 5%
    Vtiger 2,075 < 5%
    Goldmine 1,871 < 5%
    Pivotal CRM 1,794 < 5%
    NetSuite CRM 1,742 < 5%
    Insightly 1,645 < 5%
    PeopleSoft CRM 1,415 < 5%
    Base CRM 1,193 < 5%
    Act! 1,181 < 5%
    amoCRM 1,164 < 5%
    Kukui 1,141 < 5%
    Apptivo CRM 1,098 < 5%
    Siebel Sales 988 < 5%
    Oracle CRM On Demand 910 < 5%
    Oracle Sales Cloud 858 < 5%
    Veeva CRM 819 < 5%
    Hatchbuck 804 < 5%
    Talisma 800 < 5%
    Brivity CRM 566 < 5%
    Chordiant 493 < 5%
    webCRM 480 < 5%
    EveryAction 475 < 5%
    Agendize 473 < 5%
    Backstop Solutions Group 470 < 5%
    Cosential 431 < 5%
    Chime 415 < 5%
    Technolutions Slate 394 < 5%
    Maximizer CRM 390 < 5%
    Maximizer Software 386 < 5%
    SuiteCRM 379 < 5%
    KANA Software 375 < 5%
    WalkMe 348 < 5%
    PatronManager 336 < 5%
    CapsuleCRM 329 < 5%
    Pega CRM 319 < 5%
    SuperOffice 319 < 5%
    SalesforceIQ CRM 318 < 5%
    GreenRope 317 < 5%
    bpm'online 310 < 5%
    Junxure 303 < 5%
    BuzzStream 296 < 5%
    ProsperWorks CRM 283 < 5%
    SAP Interaction Center 272 < 5%
    Upsales 258 < 5%
    Close.io 250 < 5%
    Bullhorn CRM 240 < 5%
    MiniCRM 234 < 5%
    Microsoft Dynamics 365 for Sales 231 < 5%
    Salesflare 205 < 5%
    Talisma CRM 197 < 5%
    SAP Cloud for Sales 191 < 5%
    Close 186 < 5%
    LexisNexis InterAction 181 < 5%
    Highrise 163 < 5%
    Siebel PRM 160 < 5%
    Infor Epiphany Marketing 147 < 5%
    Cirrus Insight 131 < 5%
    PeopleSoft Sales 127 < 5%
    Contactually 123 < 5%
    Alboom 123 < 5%
    Oncontact 119 < 5%
    Ciboodle 114 < 5%
    Method:CRM 109 < 5%
    PipelineDeals 99 < 5%
    Gong 98 < 5%
    LeadMaster 95 < 5%
    Nutshell 95 < 5%
    CRMnext 95 < 5%
    ContactEase 87 < 5%
    Batchbook 86 < 5%
    OroCRM 80 < 5%
    Microsoft Customer Care Framework 79 < 5%
    Saratoga CRM 76 < 5%
    InfoFlo 75 < 5%
    Soffront Software 72 < 5%
    Prophet CRM 65 < 5%
    JD Edwards Sales Order Management 64 < 5%
    Tour de Force CRM 64 < 5%
    Workbooks.com 58 < 5%
    Odoo CRM 56 < 5%
    Dimelo 55 < 5%
    Nimble 53 < 5%
    Pipeliner CRM 52 < 5%
    Sellsy 52 < 5%
    Claritysoft 49 < 5%
    Zurmo 46 < 5%
    Gold-Vision 45 < 5%
    Ellucian CRM Advance 45 < 5%
    genesisWorld 42 < 5%
    LiveHive 40 < 5%
    Aplicor 39 < 5%
    Teamleader 38 < 5%
    Tealium AudienceStream CDP 36 < 5%
    Vincere 35 < 5%
    Dynamo Software 35 < 5%
    OnePageCRM 35 < 5%
    NGDATA 34 < 5%
    Affinity 33 < 5%
    Aurea CRM 30 < 5%
    CloudCherry 30 < 5%
    Less Annoying CRM 29 < 5%
    Solve CRM 29 < 5%
    Azorus 28 < 5%
    Ardexus 27 < 5%
    Ivinex 27 < 5%
    WorkBook 27 < 5%
    Second CRM 25 < 5%
    KiteDesk 25 < 5%
    Revamp CRM 25 < 5%
    WORK[etc] 24 < 5%
    CiviCRM 23 < 5%
    Salesnet 22 < 5%
    Salesforce Essentials 22 < 5%
    MARS-Salesforce CRM 22 < 5%
    Konnektive 21 < 5%
    NexJ CRM 20 < 5%
    MerchantAdvantage 20 < 5%
    Really Simple Systems 18 < 5%
    Lime CRM 17 < 5%
    EventBank 15 < 5%
    Kapture CRM 14 < 5%
    SAP Sales OnDemand 14 < 5%
    openCRX 12 < 5%
    SalesRabbit 11 < 5%
    Tibco Loyalty Lab 11 < 5%
    iSEEit 11 < 5%
    karmaCRM 9 < 5%
    Oracle RightNow 0 < 5%

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