All Products > Customer Relationship Management (CRM)

Customer Relationship Management (CRM) products

560,583 Companies

What is Customer Relationship Management (CRM)?

Customer relationship management (CRM) is an approach to managing a company's interaction with current and potential future customers. The CRM approach tries to analyse data about customers' history with a company, to improve business relationships with customers, specifically focusing on customer retention, and ultimately to drive sales growth. An important aspect of the CRM approach is the systems of CRM that compile information from a range of different communication channels, including a company's website, telephone, email, live chat, marketing materials, social media, and more.

Market Share of Customer Relationship Management (CRM) products

At enlyft, we use sophisticated, patent-pending algorithms to track the use of various Customer Relationship Management (CRM) products and technologies. We track 173 products in the Customer Relationship Management (CRM) category, and have found 560,583 companies using these products.

Customer Relationship Management (CRM)
Customer Relationship Management (CRM)
560,583
Companies using Customer Relationship Management (CRM)
Customer Relationship Management (CRM)
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    Product Install base
    # of companies we found using this product     		Market Share
    Salesforce.com CRM 265,007 47%
    Zoho CRM 57,045 10%
    Microsoft Dynamics 365 43,084 7%
    Microsoft Dynamics CRM 34,026 6%
    Pipedrive 17,406 < 5%
    HubSpot CRM 10,909 < 5%
    SAP CRM 9,657 < 5%
    Oracle Fusion CRM 9,654 < 5%
    BirdEye 9,276 < 5%
    Salesforce.com Sales Cloud 5,383 < 5%
    Agile CRM 5,195 < 5%
    Veeva Systems 4,826 < 5%
    Verint 4,708 < 5%
    ONTRAPORT 4,251 < 5%
    Freshsales 3,811 < 5%
    SugarCRM 3,525 < 5%
    Siebel Customer Relationship Management (CRM) 3,325 < 5%
    Infor CRM 3,241 < 5%
    SalesLogix 3,026 < 5%
    Oracle CRM 3,002 < 5%
    Alboom 2,552 < 5%
    Brivity CRM 2,548 < 5%
    Deltek Vision CRM 2,405 < 5%
    Swiftpage SalesLogix 2,362 < 5%
    Vtiger 2,301 < 5%
    EveryAction 2,126 < 5%
    Kukui 2,010 < 5%
    Insightly 1,874 < 5%
    Sage CRM 1,854 < 5%
    Goldmine 1,680 < 5%
    amoCRM 1,578 < 5%
    Oracle Sales 1,574 < 5%
    CiviCRM 1,432 < 5%
    Convergys 1,396 < 5%
    Apptivo CRM 1,238 < 5%
    MiniCRM 1,222 < 5%
    Base CRM 1,187 < 5%
    Chime 1,126 < 5%
    Act! 1,093 < 5%
    SuperOffice 1,078 < 5%
    Veeva CRM 1,075 < 5%
    PeopleSoft CRM 1,004 < 5%
    NetSuite CRM 983 < 5%
    Hatchbuck 934 < 5%
    Microsoft Dynamics 365 for Sales 900 < 5%
    PatronManager 887 < 5%
    Backstop Solutions Group 813 < 5%
    Technolutions Slate 776 < 5%
    Pivotal CRM 758 < 5%
    Siebel Sales 750 < 5%
    Oracle Sales Cloud 688 < 5%
    Talisma 684 < 5%
    webCRM 651 < 5%
    Oracle CRM On Demand 621 < 5%
    Agendize 616 < 5%
    Cosential 609 < 5%
    Upsales 601 < 5%
    WalkMe 543 < 5%
    GreenRope 513 < 5%
    Salesflare 500 < 5%
    TargetX 496 < 5%
    Chordiant 439 < 5%
    bpm'online 422 < 5%
    Maximizer CRM 385 < 5%
    Snovio 374 < 5%
    CapsuleCRM 352 < 5%
    Junxure 349 < 5%
    Maximizer Software 341 < 5%
    IRIS CRM 308 < 5%
    SuiteCRM 286 < 5%
    KANA Software 272 < 5%
    Odoo CRM 217 < 5%
    Tealium AudienceStream CDP 207 < 5%
    Bullhorn CRM 204 < 5%
    Nimble 193 < 5%
    People.ai 187 < 5%
    SAP Cloud for Sales 175 < 5%
    BuzzStream 175 < 5%
    Pega CRM 151 < 5%
    Shape Software 146 < 5%
    LexisNexis InterAction 144 < 5%
    Talisma CRM 144 < 5%
    Close.io 143 < 5%
    Highrise 139 < 5%
    Siebel PRM 134 < 5%
    Close 132 < 5%
    Wealthbox 129 < 5%
    PipelineDeals 128 < 5%
    Efficy 127 < 5%
    SalesforceIQ CRM 124 < 5%
    Contactually 122 < 5%
    InfoFlo 109 < 5%
    ProsperWorks CRM 108 < 5%
    Vincere 100 < 5%
    LeadMaster 98 < 5%
    Method:CRM 98 < 5%
    Sellsy 93 < 5%
    Moskit 89 < 5%
    ContactEase 89 < 5%
    Dimelo 88 < 5%
    Nutshell 88 < 5%
    Sydle One 84 < 5%
    Affinity 84 < 5%
    genesisWorld 83 < 5%
    PeopleSoft Sales 77 < 5%
    Ellucian CRM Advance 75 < 5%
    Vendasta 74 < 5%
    Batchbook 71 < 5%
    Cirrus Insight 65 < 5%
    WORK[etc] 65 < 5%
    CRMnext 63 < 5%
    Prophet CRM 63 < 5%
    Saratoga CRM 60 < 5%
    Aurea CRM 58 < 5%
    Oncontact 56 < 5%
    Claritysoft 55 < 5%
    Lime CRM 55 < 5%
    Microsoft Customer Care Framework 53 < 5%
    1CRM 52 < 5%
    Tour de Force CRM 52 < 5%
    SalesRabbit 52 < 5%
    Teamleader 51 < 5%
    Konnektive 51 < 5%
    OroCRM 48 < 5%
    Really Simple Systems 45 < 5%
    SAP Interaction Center 41 < 5%
    Less Annoying CRM 41 < 5%
    NGDATA 37 < 5%
    Ciboodle 36 < 5%
    JD Edwards Sales Order Management 36 < 5%
    WorkBook 36 < 5%
    Second CRM 36 < 5%
    Soffront Software 35 < 5%
    CloudCherry 35 < 5%
    Ivinex 34 < 5%
    OnePageCRM 33 < 5%
    Gold-Vision 32 < 5%
    EspoCRM 32 < 5%
    Workbooks.com 32 < 5%
    Dynamo Software 30 < 5%
    Revamp CRM 30 < 5%
    Kapture CRM 30 < 5%
    Aplicor 29 < 5%
    MerchantAdvantage 29 < 5%
    EventBank 27 < 5%
    Navatar 26 < 5%
    Pipeliner CRM 25 < 5%
    LiveHive 24 < 5%
    Ardexus 23 < 5%
    Azorus 23 < 5%
    Infor Epiphany Marketing 22 < 5%
    Zurmo 19 < 5%
    NexJ CRM 18 < 5%
    Solve CRM 17 < 5%
    Commence CRM 17 < 5%
    KiteDesk 17 < 5%
    incwo CRM for G Suite 16 < 5%
    openCRX 15 < 5%
    Salesforce Essentials 14 < 5%
    Teamgate CRM 13 < 5%
    karmaCRM 12 < 5%
    Outseta 12 < 5%
    Cloze 12 < 5%
    MARS-Salesforce CRM 11 < 5%
    Axtria SalesIQ 10 < 5%
    BigContacts 10 < 5%
    Salesboom 10 < 5%
    NetHunt CRM 10 < 5%
    Salesnet 10 < 5%
    Tibco Loyalty Lab 9 < 5%
    iSEEit 8 < 5%
    SAP Sales OnDemand 7 < 5%
    AddressTwo 6 < 5%
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