All Products > Customer Relationship Management (CRM)

Customer Relationship Management (CRM) products

535,429 Companies

What is Customer Relationship Management (CRM)?

Customer relationship management (CRM) is an approach to managing a company's interaction with current and potential future customers. The CRM approach tries to analyse data about customers' history with a company, to improve business relationships with customers, specifically focusing on customer retention, and ultimately to drive sales growth. An important aspect of the CRM approach is the systems of CRM that compile information from a range of different communication channels, including a company's website, telephone, email, live chat, marketing materials, social media, and more.

Market Share of Customer Relationship Management (CRM) products

At enlyft, we use sophisticated, patent-pending algorithms to track the use of various Customer Relationship Management (CRM) products and technologies. We track 167 products in the Customer Relationship Management (CRM) category, and have found 535,429 companies using these products.

Customer Relationship Management (CRM)
Customer Relationship Management (CRM)
535,429
Companies using Customer Relationship Management (CRM)
Customer Relationship Management (CRM)
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    Product Install base
    # of companies we found using this product     		Market Share
    Salesforce.com CRM 242,471 45%
    Zoho CRM 54,738 10%
    Microsoft Dynamics 365 41,258 7%
    Microsoft Dynamics CRM 34,415 6%
    Pipedrive 16,252 < 5%
    SAP CRM 10,168 < 5%
    Oracle Fusion CRM 9,579 < 5%
    BirdEye 9,361 < 5%
    HubSpot CRM 8,055 < 5%
    Agile CRM 5,380 < 5%
    Salesforce.com Sales Cloud 5,127 < 5%
    Verint 4,875 < 5%
    Veeva Systems 4,466 < 5%
    ONTRAPORT 4,428 < 5%
    Siebel Customer Relationship Management (CRM) 4,021 < 5%
    Freshsales 3,997 < 5%
    SugarCRM 3,914 < 5%
    Infor CRM 3,791 < 5%
    SalesLogix 3,569 < 5%
    Oracle CRM 3,365 < 5%
    Swiftpage SalesLogix 2,819 < 5%
    Alboom 2,733 < 5%
    Deltek Vision CRM 2,593 < 5%
    Brivity CRM 2,573 < 5%
    Vtiger 2,429 < 5%
    EveryAction 2,179 < 5%
    Kukui 2,084 < 5%
    Sage CRM 2,028 < 5%
    Insightly 1,955 < 5%
    Goldmine 1,853 < 5%
    Oracle Sales 1,693 < 5%
    Convergys 1,542 < 5%
    amoCRM 1,493 < 5%
    CiviCRM 1,435 < 5%
    Apptivo CRM 1,316 < 5%
    MiniCRM 1,245 < 5%
    Act! 1,164 < 5%
    PeopleSoft CRM 1,159 < 5%
    Chime 1,153 < 5%
    SuperOffice 1,132 < 5%
    Base CRM 1,066 < 5%
    NetSuite CRM 1,030 < 5%
    Hatchbuck 1,005 < 5%
    PatronManager 903 < 5%
    Pivotal CRM 901 < 5%
    Siebel Sales 893 < 5%
    Veeva CRM 873 < 5%
    Backstop Solutions Group 810 < 5%
    Technolutions Slate 784 < 5%
    Talisma 767 < 5%
    Oracle CRM On Demand 755 < 5%
    Microsoft Dynamics 365 for Sales 724 < 5%
    Oracle Sales Cloud 698 < 5%
    Cosential 661 < 5%
    webCRM 644 < 5%
    Agendize 638 < 5%
    Upsales 600 < 5%
    WalkMe 599 < 5%
    GreenRope 525 < 5%
    TargetX 518 < 5%
    Chordiant 495 < 5%
    Salesflare 484 < 5%
    bpm'online 436 < 5%
    Maximizer CRM 404 < 5%
    Junxure 384 < 5%
    CapsuleCRM 365 < 5%
    Maximizer Software 355 < 5%
    KANA Software 325 < 5%
    IRIS CRM 317 < 5%
    Nimble 232 < 5%
    Bullhorn CRM 223 < 5%
    Snovio 209 < 5%
    Tealium AudienceStream CDP 197 < 5%
    SuiteCRM 194 < 5%
    BuzzStream 189 < 5%
    Talisma CRM 182 < 5%
    LexisNexis InterAction 164 < 5%
    Highrise 161 < 5%
    People.ai 159 < 5%
    PipelineDeals 148 < 5%
    Siebel PRM 148 < 5%
    Odoo CRM 144 < 5%
    SalesforceIQ CRM 144 < 5%
    Contactually 133 < 5%
    Close.io 133 < 5%
    ProsperWorks CRM 126 < 5%
    Efficy 118 < 5%
    Pega CRM 115 < 5%
    Close 112 < 5%
    InfoFlo 107 < 5%
    LeadMaster 103 < 5%
    ContactEase 102 < 5%
    Sellsy 102 < 5%
    SAP Cloud for Sales 97 < 5%
    Method:CRM 94 < 5%
    Nutshell 93 < 5%
    Vincere 90 < 5%
    PeopleSoft Sales 90 < 5%
    Dimelo 88 < 5%
    Wealthbox 86 < 5%
    Batchbook 85 < 5%
    Affinity 82 < 5%
    genesisWorld 76 < 5%
    Ellucian CRM Advance 73 < 5%
    Oncontact 68 < 5%
    Cirrus Insight 68 < 5%
    Saratoga CRM 66 < 5%
    Microsoft Customer Care Framework 65 < 5%
    Prophet CRM 64 < 5%
    WORK[etc] 61 < 5%
    Tour de Force CRM 57 < 5%
    Claritysoft 55 < 5%
    CRMnext 51 < 5%
    Aurea CRM 50 < 5%
    Moskit 48 < 5%
    Ciboodle 46 < 5%
    Really Simple Systems 46 < 5%
    SalesRabbit 46 < 5%
    SAP Interaction Center 44 < 5%
    OroCRM 44 < 5%
    Lime CRM 44 < 5%
    Teamleader 43 < 5%
    JD Edwards Sales Order Management 41 < 5%
    Konnektive 41 < 5%
    OnePageCRM 40 < 5%
    Aplicor 40 < 5%
    Less Annoying CRM 39 < 5%
    WorkBook 39 < 5%
    Gold-Vision 38 < 5%
    Soffront Software 36 < 5%
    NGDATA 36 < 5%
    CloudCherry 34 < 5%
    Second CRM 34 < 5%
    Ivinex 32 < 5%
    Dynamo Software 31 < 5%
    EventBank 31 < 5%
    Workbooks.com 31 < 5%
    MerchantAdvantage 29 < 5%
    Navatar 28 < 5%
    Revamp CRM 28 < 5%
    Pipeliner CRM 27 < 5%
    LiveHive 26 < 5%
    Zurmo 26 < 5%
    Vendasta 26 < 5%
    Ardexus 26 < 5%
    EspoCRM 26 < 5%
    Kapture CRM 26 < 5%
    Azorus 26 < 5%
    Solve CRM 22 < 5%
    NexJ CRM 21 < 5%
    Infor Epiphany Marketing 21 < 5%
    KiteDesk 21 < 5%
    1CRM 18 < 5%
    Teamgate CRM 15 < 5%
    incwo CRM for G Suite 14 < 5%
    openCRX 14 < 5%
    Tibco Loyalty Lab 12 < 5%
    MARS-Salesforce CRM 12 < 5%
    Salesnet 12 < 5%
    iSEEit 11 < 5%
    Salesboom 11 < 5%
    karmaCRM 10 < 5%
    Axtria SalesIQ 10 < 5%
    BigContacts 10 < 5%
    Salesforce Essentials 9 < 5%
    SAP Sales OnDemand 9 < 5%
    AddressTwo 8 < 5%
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