Customer Relationship Management (CRM) products

587,976 Companies

What is Customer Relationship Management (CRM)?


Customer relationship management (CRM) is an approach to managing a company's interaction with current and potential future customers. The CRM approach tries to analyse data about customers' history with a company, to improve business relationships with customers, specifically focusing on customer retention, and ultimately to drive sales growth. An important aspect of the CRM approach is the systems of CRM that compile information from a range of different communication channels, including a company's website, telephone, email, live chat, marketing materials, social media, and more.

Market Share of Customer Relationship Management (CRM) products


At enlyft, we use sophisticated, patent-pending algorithms to track the use of various Customer Relationship Management (CRM) products and technologies. We track 171 products in the Customer Relationship Management (CRM) category, and have found 587,976 companies using these products.

Customer Relationship Management (CRM)
Customer Relationship Management (CRM)
587,976
Companies using Customer Relationship Management (CRM)
Customer Relationship Management (CRM)
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    Product Install base
    # of companies we found using this product
    Market Share
    Salesforce.com CRM 279,014 47%
    Zoho CRM 58,716 9%
    Microsoft Dynamics 365 43,792 7%
    Microsoft Dynamics CRM 36,203 6%
    Pipedrive 17,415 < 5%
    SAP CRM 10,596 < 5%
    Oracle Fusion CRM 10,034 < 5%
    HubSpot CRM 9,977 < 5%
    BirdEye 9,410 < 5%
    Salesforce.com Sales Cloud 5,518 < 5%
    Agile CRM 5,372 < 5%
    Verint 5,110 < 5%
    Veeva Systems 4,802 < 5%
    ONTRAPORT 4,408 < 5%
    Siebel Customer Relationship Management (CRM) 4,131 < 5%
    SugarCRM 4,021 < 5%
    Freshsales 3,969 < 5%
    Infor CRM 3,914 < 5%
    SalesLogix 3,673 < 5%
    Oracle CRM 3,554 < 5%
    Swiftpage SalesLogix 2,887 < 5%
    Deltek Vision CRM 2,692 < 5%
    Alboom 2,658 < 5%
    Brivity CRM 2,588 < 5%
    Vtiger 2,522 < 5%
    EveryAction 2,182 < 5%
    Kukui 2,087 < 5%
    Sage CRM 2,076 < 5%
    Insightly 1,990 < 5%
    Goldmine 1,905 < 5%
    Oracle Sales 1,724 < 5%
    amoCRM 1,571 < 5%
    Convergys 1,559 < 5%
    CiviCRM 1,462 < 5%
    Apptivo CRM 1,316 < 5%
    Base CRM 1,282 < 5%
    MiniCRM 1,244 < 5%
    SuperOffice 1,190 < 5%
    PeopleSoft CRM 1,185 < 5%
    Act! 1,183 < 5%
    Chime 1,157 < 5%
    Veeva CRM 1,073 < 5%
    NetSuite CRM 1,042 < 5%
    Hatchbuck 971 < 5%
    Pivotal CRM 905 < 5%
    PatronManager 903 < 5%
    Siebel Sales 899 < 5%
    Technolutions Slate 822 < 5%
    Backstop Solutions Group 820 < 5%
    Microsoft Dynamics 365 for Sales 808 < 5%
    Oracle Sales Cloud 804 < 5%
    Oracle CRM On Demand 793 < 5%
    Talisma 788 < 5%
    Cosential 684 < 5%
    webCRM 666 < 5%
    Agendize 628 < 5%
    Upsales 626 < 5%
    WalkMe 618 < 5%
    TargetX 534 < 5%
    GreenRope 534 < 5%
    Salesflare 515 < 5%
    Chordiant 510 < 5%
    bpm'online 438 < 5%
    Maximizer CRM 421 < 5%
    Junxure 394 < 5%
    Maximizer Software 373 < 5%
    CapsuleCRM 369 < 5%
    KANA Software 331 < 5%
    IRIS CRM 314 < 5%
    Snovio 284 < 5%
    Bullhorn CRM 236 < 5%
    Nimble 211 < 5%
    SuiteCRM 210 < 5%
    Tealium AudienceStream CDP 203 < 5%
    BuzzStream 192 < 5%
    People.ai 188 < 5%
    Talisma CRM 183 < 5%
    Odoo CRM 182 < 5%
    LexisNexis InterAction 174 < 5%
    Highrise 160 < 5%
    Siebel PRM 151 < 5%
    Shape Software 149 < 5%
    PipelineDeals 148 < 5%
    SalesforceIQ CRM 145 < 5%
    Contactually 142 < 5%
    Close.io 134 < 5%
    Efficy 133 < 5%
    ProsperWorks CRM 126 < 5%
    Pega CRM 115 < 5%
    InfoFlo 114 < 5%
    LeadMaster 110 < 5%
    Close 110 < 5%
    ContactEase 108 < 5%
    Method:CRM 101 < 5%
    Vincere 100 < 5%
    Sellsy 100 < 5%
    Nutshell 99 < 5%
    SAP Cloud for Sales 98 < 5%
    Dimelo 93 < 5%
    Wealthbox 91 < 5%
    PeopleSoft Sales 90 < 5%
    Batchbook 88 < 5%
    Affinity 85 < 5%
    Vendasta 84 < 5%
    genesisWorld 79 < 5%
    Ellucian CRM Advance 76 < 5%
    Oncontact 70 < 5%
    Saratoga CRM 70 < 5%
    Cirrus Insight 70 < 5%
    WORK[etc] 69 < 5%
    Prophet CRM 66 < 5%
    Microsoft Customer Care Framework 64 < 5%
    Tour de Force CRM 58 < 5%
    Claritysoft 56 < 5%
    Aurea CRM 56 < 5%
    Moskit 54 < 5%
    1CRM 52 < 5%
    CRMnext 51 < 5%
    SalesRabbit 51 < 5%
    Teamleader 50 < 5%
    Ciboodle 47 < 5%
    OroCRM 47 < 5%
    Lime CRM 47 < 5%
    Really Simple Systems 46 < 5%
    SAP Interaction Center 44 < 5%
    Konnektive 43 < 5%
    JD Edwards Sales Order Management 42 < 5%
    OnePageCRM 41 < 5%
    Less Annoying CRM 41 < 5%
    WorkBook 41 < 5%
    Aplicor 41 < 5%
    Gold-Vision 39 < 5%
    Soffront Software 38 < 5%
    NGDATA 37 < 5%
    Second CRM 37 < 5%
    Revamp CRM 34 < 5%
    CloudCherry 34 < 5%
    Ivinex 33 < 5%
    EventBank 32 < 5%
    Dynamo Software 31 < 5%
    Navatar 31 < 5%
    Workbooks.com 31 < 5%
    Kapture CRM 31 < 5%
    LiveHive 29 < 5%
    Pipeliner CRM 29 < 5%
    EspoCRM 29 < 5%
    MerchantAdvantage 29 < 5%
    Azorus 28 < 5%
    Zurmo 26 < 5%
    Ardexus 26 < 5%
    Infor Epiphany Marketing 23 < 5%
    KiteDesk 22 < 5%
    NexJ CRM 21 < 5%
    Commence CRM 21 < 5%
    Solve CRM 21 < 5%
    incwo CRM for G Suite 15 < 5%
    Teamgate CRM 15 < 5%
    openCRX 14 < 5%
    Salesnet 13 < 5%
    Tibco Loyalty Lab 12 < 5%
    Outseta 12 < 5%
    Salesboom 12 < 5%
    MARS-Salesforce CRM 12 < 5%
    karmaCRM 11 < 5%
    Axtria SalesIQ 10 < 5%
    iSEEit 10 < 5%
    BigContacts 10 < 5%
    Cloze 10 < 5%
    Salesforce Essentials 9 < 5%
    AddressTwo 9 < 5%
    SAP Sales OnDemand 9 < 5%

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