Companies using Convergys
We have data on 2,624 companies that use Convergys. The companies using Convergys are most often found in United States and in the Computer Software industry. Convergys is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Convergys usage goes back as far as 5 years and 7 months.
If you’re interested in the companies that use Convergys, you may want to check out Salesforce.com CRM and Microsoft Dynamics CRM as well.
Who uses Convergys?
| Company | Penguin Random House LLC |
| Website | penguinrandomhouse.com |
| Country | United States |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | Federal Emergency Management Agency |
| Website | fema.gov |
| Country | United States |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | The American Red Cross |
| Website | redcross.org |
| Country | United States |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| Penguin Random House LLC | penguinrandomhouse.com | United States | >1000M | >10000 |
| Federal Emergency Management Agency | fema.gov | United States | >1000M | >10000 |
| The American Red Cross | redcross.org | United States | >1000M | >10000 |
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Convergys Market Share and Competitors in Customer Relationship Management (CRM)
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Relationship Management (CRM). By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Relationship Management (CRM) category, Convergys has a market share of about 0.8%. Other major and competing products in this category include:
Customer Relationship Management (CRM)
What is Convergys?
Convergys Corporation is a corporation that sells customer management and information management products, primarily to large corporations. Customer management products include agent assisted, self-service and care software tailored to the communications, financial services, technology, retail, healthcare and government markets. Information management provides convergent billing and business support system (BSS) products and services including revenue management, product and order management, and customer care management to telecom, utilities, and cable/satellite/broadband service providers.
Top Industries that use Convergys
Looking at Convergys customers by industry, we find that Computer Software (15%), Telecommunications (7%), Retail (6%) and Information Technology and Services (6%) are the largest segments.
Top Countries that use Convergys
61% of Convergys customers are in United States, 10% are in India and 6% are in United Kingdom.
Distribution of companies that use Convergys based on company size (Employees)
Of all the customers that are using Convergys, 24% are small (<50 employees), 31% are medium-sized and 45% are large (>1000 employees).
Distribution of companies that use Convergys based on company size (Revenue)
Of all the customers that are using Convergys, 44% are small (<$50M), 8% are medium-sized and 42% are large (>$1000M).
