We have data on 2,789 companies that use Convergys. The companies using Convergys are most often found in United States and in the Information Technology and Services industry. Convergys is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Convergys usage goes back as far as 7 years and 4 months.
|Company||Blackfriars Insurance Brokers Ltd|
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Relationship Management (CRM). By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Relationship Management (CRM) category, Convergys has a market share of about 0.5%. Other major and competing products in this category include:
Convergys Corporation is a corporation that sells customer management and information management products, primarily to large corporations. Customer management products include agent assisted, self-service and care software tailored to the communications, financial services, technology, retail, healthcare and government markets. Information management provides convergent billing and business support system (BSS) products and services including revenue management, product and order management, and customer care management to telecom, utilities, and cable/satellite/broadband service providers.
Looking at Convergys customers by industry, we find that Information Technology and Services (14%), Telecommunications (9%), Computer Software (7%) and Retail (6%) are the largest segments.
61% of Convergys customers are in United States, 10% are in India and 6% are in United Kingdom.
Of all the customers that are using Convergys, a majority (56%) are large (>1000 employees), 15% are small (<50 employees) and 28% are medium-sized.
Of all the customers that are using Convergys, a majority (50%) are large (>$1000M), 36% are small (<$50M) and 8% are medium-sized.