Companies using Convergys

We have found 2,075 companies that use Convergys. The companies using Convergys are most often found in United States and in the Computer Software industry. Convergys is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Convergys usage goes back as far as 3 years and 11 months.

Did you know that Convergys customers are also likely to use Salesforce.com CRM and Microsoft Dynamics CRM?

Who uses Convergys?

List of the top companies using Convergys :
Company Website Country Revenue Company Size
Chess ICT parachuteit.com United Kingdom 1M-10M 10-50
URBAN INSTITUTE urban.org United States 50M-100M 500-1000
Noble Systems Corporation noblesys.com United States 100M-200M 500-1000
Destination Maternity Corp destinationmaternitycorp.com United States 200M-1000M 1000-5000
FLORIST DISTRIBUTING, INC. fdionline.net United States 1M-10M 10-50

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Convergys Market Share and Competitors in Customer Relationship Management (CRM)

We use the best scanning techniques combined with advanced data science to monitor the market share of over 5,000 technology products, including Customer Relationship Management (CRM). In the Customer Relationship Management (CRM) category, Convergys has a market share of about 0.8%. Other major and competing products in this category include:

Convergys
Customer Relationship Management (CRM)
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2,075
Companies using Convergys
Convergys market share in Customer Relationship Management (CRM) is about 0.79%
Customer Relationship Management (CRM)

What is Convergys?

Convergys Corporation is a corporation that sells customer management and information management products, primarily to large corporations. Customer management products include agent assisted, self-service and care software tailored to the communications, financial services, technology, retail, healthcare and government markets. Information management provides convergent billing and business support system (BSS) products and services including revenue management, product and order management, and customer care management to telecom, utilities, and cable/satellite/broadband service providers.

Top Industries that use Convergys

Top Industries that use Convergys

Looking at Convergys customers by industry, we find that Computer Software (16%) and Telecommunications (6%) are the largest segments.

Companies using Convergys - Distribution by industry
Companies that use Convergys, by industry :
Industry Number of companies
Computer Software 335
Telecommunications 126
Retail 93
Information Technology and Services 93
Financial Services 67
Higher Education 51
Restaurants 50
Hospital & Health Care 49
Banking 45
Education Management 38

Top Countries that use Convergys

Top Countries that use Convergys

55% of Convergys customers are in United States and 11% are in India.

Convergys customers by country
Companies that use Convergys, by country :
Country Number of companies
United States 1148
India 224
United Kingdom 99
Canada 64
Philippines 34
France 22
Australia 22
Germany 20
Brazil 19
United Arab Emirates 13

Distribution of companies that use Convergys based on company size (Employees)

Distribution of companies that use Convergys based on company size (Employees)
Of all the companies that are using Convergys,20% are small (<50 employees), 32% are medium-sized and 47% are large (>1000 employees).
Companies using Convergys, by size (number of employees)
Companies that use Convergys, by employees :
Employees Number of companies
1-10 Employees 87
10-50 Employees 208
50-200 Employees 222
200-500 Employees 130
500-1000 Employees 124
1000-5000 Employees 255
5000-10000 Employees 103
>10000 Employees 403

Distribution of companies that use Convergys based on company size (Revenue)

Distribution of companies that use Convergys based on company size (Revenue)
Of all the companies that are using Convergys, 31% are small (<$50M), 17% are medium-sized and 44% are large (>$1000M).
Convergys clients - distribution by company revenue
Companies that use Convergys, by revenue :
Revenue (in USD) Number of companies
0M-1M 104
1M-10M 266
10M-50M 242
50M-100M 120
100M-200M 109
200M-1000M 259
>1000M 520

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