We have data on 1,959 companies that use Convergys. The companies using Convergys are most often found in United States and in the Computer Software industry. Convergys is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Convergys usage goes back as far as 4 years and 2 months.
|Chess ICT||parachuteit.com||United Kingdom||1M-10M||10-50|
|URBAN INSTITUTE||urban.org||United States||50M-100M||500-1000|
|Noble Systems Corporation||noblesys.com||United States||100M-200M||500-1000|
|Destination Maternity Corp||destinationmaternitycorp.com||United States||200M-1000M||1000-5000|
|FLORIST DISTRIBUTING, INC.||fdionline.net||United States||1M-10M||10-50|
We use the best scanning techniques combined with advanced data science to monitor the market share of over 5,000 technology products, including Customer Relationship Management (CRM). In the Customer Relationship Management (CRM) category, Convergys has a market share of about 0.8%. Other major and competing products in this category include:
Convergys Corporation is a corporation that sells customer management and information management products, primarily to large corporations. Customer management products include agent assisted, self-service and care software tailored to the communications, financial services, technology, retail, healthcare and government markets. Information management provides convergent billing and business support system (BSS) products and services including revenue management, product and order management, and customer care management to telecom, utilities, and cable/satellite/broadband service providers.
Looking at Convergys customers by industry, we find that Computer Software (17%) and Telecommunications (7%) are the largest segments.
59% of Convergys customers are in United States, 11% are in India and 5% are in United Kingdom.