We have data on 132,038 companies that use Salesforce.com CRM. The companies using Salesforce.com CRM are most often found in United States and in the Computer Software industry. Salesforce.com CRM is most often used by companies with 10-50 employees and 1M-10M dollars in revenue. Our data for Salesforce.com CRM usage goes back as far as 6 years and 2 months.
|Company||BAASS Business Solutions Inc.|
|Company||Penguin Random House LLC|
|Company||The American Red Cross|
|BAASS Business Solutions Inc.||baass.com||Canada||1M-10M||50-200|
|Penguin Random House LLC||penguinrandomhouse.com||United States||>1000M||>10000|
|The American Red Cross||redcross.org||United States||>1000M||>10000|
|TerraCycle Inc.||terracycle.com||United States||50M-100M||500-1000|
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Relationship Management (CRM). By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Relationship Management (CRM) category, Salesforce.com CRM has a market share of about 40.2%. Other major and competing products in this category include:
Salesforce.com is a global cloud computing company known for its customer relationship management (CRM) product. Salesforce has also expanded into commercial applications of social networking through acquisition. Its CRM service is broken down into several broad categories: Sales Cloud, Service Cloud, Data Cloud, Marketing Cloud, Collaboration Cloud, Analytics Cloud and Custom Cloud.
Looking at Salesforce.com CRM customers by industry, we find that Computer Software (16%) and Information Technology and Services (7%) are the largest segments.
62% of Salesforce.com CRM customers are in United States and 7% are in United Kingdom.
Of all the customers that are using Salesforce.com CRM, 43% are small (<50 employees), 42% are medium-sized and 14% are large (>1000 employees).
Of all the customers that are using Salesforce.com CRM, a majority (74%) are small (<$50M), 13% are large (>$1000M) and 8% are medium-sized.