Companies using Pega CRM
We have data on 115 companies that use Pega CRM. The companies using Pega CRM are most often found in United States and in the Information Technology and Services industry. Pega CRM is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Pega CRM usage goes back as far as 7 years and 11 months.
If you’re interested in the companies that use Pega CRM, you may want to check out Salesforce.com CRM and Zoho CRM as well.
Who uses Pega CRM?
| Company | Infosys Ltd |
| Website | infosys.com |
| Country | India |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | Blue Cross Blue Shield Association |
| Website | bcbs.com |
| Country | United States |
| Revenue | >1000M |
| Company Size | 1000-5000 |
| Company | Cognizant Technology Solutions Corp |
| Website | cognizant.com |
| Country | United States |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | Verizon Communications Inc. |
| Website | verizon.com |
| Country | United States |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | Goldman Sachs Commercial Mortgage Capital |
| Website | gs.com |
| Country | United States |
| Revenue | 1M-10M |
| Company Size | 10-50 |
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| Infosys Ltd | infosys.com | India | >1000M | >10000 |
| Blue Cross Blue Shield Association | bcbs.com | United States | >1000M | 1000-5000 |
| Cognizant Technology Solutions Corp | cognizant.com | United States | >1000M | >10000 |
| Verizon Communications Inc. | verizon.com | United States | >1000M | >10000 |
| Goldman Sachs Commercial Mortgage Capital | gs.com | United States | 1M-10M | 10-50 |
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Pega CRM Market Share and Competitors in Customer Relationship Management (CRM)
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Relationship Management (CRM). By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Relationship Management (CRM) category, Pega CRM has a market share of about 0.1%. Other major and competing products in this category include:
Customer Relationship Management (CRM)
What is Pega CRM?
Pega CRM provides customer relationship management solutions for improving customer acquisition, increasing retention, cross-selling and up-selling and delivering an outstanding customer service experience. With Pega CRM, one can engage with customers over any channel and across the customer lifecycle. Automatically guide customer service representatives through each process, presenting the right content for the specific customer and interaction.
Top Industries that use Pega CRM
Looking at Pega CRM customers by industry, we find that Information Technology and Services (27%), Insurance (9%), Computer Software (9%) and Financial Services (8%) are the largest segments.
Top Countries that use Pega CRM
71% of Pega CRM customers are in United States, 7% are in United Kingdom and 7% are in India.
Distribution of companies that use Pega CRM based on company size (Employees)
Of all the customers that are using Pega CRM, a majority (60%) are large (>1000 employees), 15% are small (<50 employees) and 19% are medium-sized.
Distribution of companies that use Pega CRM based on company size (Revenue)
Of all the customers that are using Pega CRM, a majority (56%) are large (>$1000M), 29% are small (<$50M) and 0% are medium-sized.
