We have data on 308 companies that use Pega CRM. The companies using Pega CRM are most often found in United States and in the Computer Software industry. Pega CRM is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Pega CRM usage goes back as far as 4 years and 8 months.
|StepChange Debt Charity||stepchange.org||United Kingdom||200M-1000M||1000-5000|
|Mondelez International, Inc.||mondelezinternational.com||United States||>1000M||>10000|
|Infolob Solutions||infolob.com||United States||100M-200M||500-1000|
|Jones Lang LaSalle Inc||jll.com||United States||>1000M||>10000|
|Lorven Technologies||lorventech.com||United States||10M-50M||50-200|
We use the best indexing techniques combined with advanced data science to monitor the market share of over 12,500 technology products, including Customer Relationship Management (CRM). By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Relationship Management (CRM) category, Pega CRM has a market share of about 0.1%. Other major and competing products in this category include:
Pega CRM provides customer relationship management solutions for improving customer acquisition, increasing retention, cross-selling and up-selling and delivering an outstanding customer service experience. With Pega CRM, one can engage with customers over any channel and across the customer lifecycle. Automatically guide customer service representatives through each process, presenting the right content for the specific customer and interaction.
Looking at Pega CRM customers by industry, we find that Computer Software (27%), Information Technology and Services (11%), Insurance (7%), Banking (6%) and Financial Services (6%) are the largest segments.
60% of Pega CRM customers are in United States and 8% are in United Kingdom.