We have data on 212 companies that use Pega CRM. The companies using Pega CRM are most often found in United States and in the Computer Software industry. Pega CRM is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Pega CRM usage goes back as far as 4 years and 3 months.
|Eventus Solutions Group||eventusg.com||United States||10M-50M||50-200|
|StepChange Debt Charity||stepchange.org||United Kingdom||200M-1000M||1000-5000|
|Asurion, LLC||asurion.com||United States||>1000M||>10000|
We use the best scanning techniques combined with advanced data science to monitor the market share of over 5,000 technology products, including Customer Relationship Management (CRM). In the Customer Relationship Management (CRM) category, Pega CRM has a market share of about 0.1%. Other major and competing products in this category include:
Pega CRM provides customer relationship management solutions for improving customer acquisition, increasing retention, cross-selling and up-selling and delivering an outstanding customer service experience. With Pega CRM, one can engage with customers over any channel and across the customer lifecycle. Automatically guide customer service representatives through each process, presenting the right content for the specific customer and interaction.
Looking at Pega CRM customers by industry, we find that Computer Software (28%), Information Technology and Services (13%), Insurance (9%), Banking (7%) and Financial Services (5%) are the largest segments.
60% of Pega CRM customers are in United States and 9% are in United Kingdom.