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Companies using Pega CRM

We have data on 147 companies that use Pega CRM. The companies using Pega CRM are most often found in United States and in the Information Technology and Services industry. Pega CRM is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Pega CRM usage goes back as far as 8 years and 7 months.

If you’re interested in the companies that use Pega CRM, you may want to check out Salesforce.com CRM and Zoho CRM as well.

Who uses Pega CRM?

Some of the companies that use Pega CRM include:
Company EPAM Systems Inc
Website epam.com
Country United States
Revenue >1000M
Company Size >10000
Company Accenture PLC
Website accenture.com
Country Ireland
Revenue >1000M
Company Size >10000
Company Cognizant Technology Solutions Corp
Website cognizant.com
Country United States
Revenue >1000M
Company Size >10000
Company Infosys Ltd
Website infosys.com
Country India
Revenue >1000M
Company Size >10000
Company International Business Machines Corporation
Website ibm.com
Country United States
Revenue >1000M
Company Size >10000

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Pega CRM Market Share and Competitors in Customer Relationship Management (CRM)

We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Relationship Management (CRM). By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Relationship Management (CRM) category, Pega CRM has a market share of about 0.1%. Other major and competing products in this category include:

Pega CRM
Customer Relationship Management (CRM)
Pega CRM market share in Customer Relationship Management (CRM) is about 0.03%
147
Companies using Pega CRM
Customer Relationship Management (CRM)
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    What is Pega CRM?

    Pega CRM provides customer relationship management solutions for improving customer acquisition, increasing retention, cross-selling and up-selling and delivering an outstanding customer service experience. With Pega CRM, one can engage with customers over any channel and across the customer lifecycle. Automatically guide customer service representatives through each process, presenting the right content for the specific customer and interaction.

    Top Industries that use Pega CRM

    Looking at Pega CRM customers by industry, we find that Information Technology and Services (29%), Computer Software (10%), Financial Services (10%), Insurance (6%) and Banking (6%) are the largest segments.

    Companies using Pega CRM - Distribution by industry

    Top Countries that use Pega CRM

    61% of Pega CRM customers are in United States and 8% are in United Kingdom.

    Pega CRM customers by country

    Distribution of companies that use Pega CRM based on company size (Employees)

    Of all the customers that are using Pega CRM, a majority (60%) are large (>1000 employees), 14% are small (<50 employees) and 22% are medium-sized.

    Companies using Pega CRM, by size (number of employees)

    Distribution of companies that use Pega CRM based on company size (Revenue)

    Of all the customers that are using Pega CRM, a majority (56%) are large (>$1000M), 30% are small (<$50M) and 0% are medium-sized.

    Pega CRM clients - distribution by company revenue

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