We have data on 265 companies that use SAP Interaction Center. The companies using SAP Interaction Center are most often found in United States and in the Information Technology and Services industry. SAP Interaction Center is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for SAP Interaction Center usage goes back as far as 6 years and 9 months.
|Company||Lenovo Group Ltd|
|Lenovo Group Ltd||lenovo.com.cn||China||>1000M||1000-5000|
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Relationship Management (CRM). By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Relationship Management (CRM) category, SAP Interaction Center has a market share of about 0.1%. Other major and competing products in this category include:
This area in SAP Customer Relationship Management (SAP CRM) provides you with tools to help you ensure efficient and consistent customer service by collaborating and communicating with your customers over various channels. It supports agents and managers who are involved with the interaction center.
Looking at SAP Interaction Center customers by industry, we find that Information Technology and Services (25%) and Computer Software (8%) are the largest segments.
51% of SAP Interaction Center customers are in United States and 8% are in India.
Of all the customers that are using SAP Interaction Center, a majority (68%) are large (>1000 employees), 9% are small (<50 employees) and 21% are medium-sized.
Of all the customers that are using SAP Interaction Center, a majority (57%) are large (>$1000M), 29% are small (<$50M) and 7% are medium-sized.