We have data on 493 companies that use Chordiant. The companies using Chordiant are most often found in United States and in the Computer Software industry. Chordiant is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Chordiant usage goes back as far as 5 years and 9 months.
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Relationship Management (CRM). By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Relationship Management (CRM) category, Chordiant has a market share of about 0.1%. Other major and competing products in this category include:
Chordiant, formerly known as Chordiant Software and J. Frank Consulting, was an American software company which offered enterprise software to help other companies improve customer experience. Chordiant provided Business Process Management (BPM), Customer relationship management (CRM), and Enterprise Decision Management (EDM) software, which enables building applications that enhances customer interaction.
Looking at Chordiant customers by industry, we find that Computer Software (19%), Information Technology and Services (13%), Telecommunications (11%), Banking (10%) and Financial Services (8%) are the largest segments.
51% of Chordiant customers are in United States, 13% are in United Kingdom and 6% are in India.
Of all the customers that are using Chordiant, a majority (54%) are large (>1000 employees), 22% are small (<50 employees) and 23% are medium-sized.
Of all the customers that are using Chordiant, 38% are small (<$50M), 7% are medium-sized and 48% are large (>$1000M).