We have data on 27,348 companies that use Microsoft Dynamics CRM. The companies using Microsoft Dynamics CRM are most often found in United States and in the Computer Software industry. Microsoft Dynamics CRM is most often used by companies with 50-200 employees and 1M-10M dollars in revenue. Our data for Microsoft Dynamics CRM usage goes back as far as 5 years and 9 months.
|BAASS Business Solutions Inc.||baass.com||Canada||1M-10M||50-200|
|The American Red Cross||redcross.org||United States||>1000M||>10000|
|Zendesk Inc||zendesk.com||United States||200M-1000M||1000-5000|
We use the best indexing techniques combined with advanced data science to monitor the market share of over 12,500 technology products, including Customer Relationship Management (CRM). By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Relationship Management (CRM) category, Microsoft Dynamics CRM has a market share of about 8.3%. Other major and competing products in this category include:
Microsoft Dynamics CRM is a customer relationship management software package developed by Microsoft. It is the product focuses mainly on Sales, Marketing, and Service (help desk) sectors, but Microsoft has been marketing Dynamics CRM as an XRM platform and has been encouraging partners to use its proprietary (. NET based) framework to customize it. It is part of the Microsoft Dynamics family of business applications. Dynamics CRM is a server-client application, which, like Microsoft SharePoint, is primarily an IIS-based web application which also supports extensive web services interfaces.
Looking at Microsoft Dynamics CRM customers by industry, we find that Computer Software (18%) and Information Technology and Services (13%) are the largest segments.
47% of Microsoft Dynamics CRM customers are in United States, 11% are in United Kingdom and 6% are in Canada.