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Companies using Zendesk Ticketing

We have data on 1,381 companies that use Zendesk Ticketing. The companies using Zendesk Ticketing are most often found in United States and in the Computer Software industry. Zendesk Ticketing is most often used by companies with 50-200 employees and 10M-50M dollars in revenue. Our data for Zendesk Ticketing usage goes back as far as 2 years.

If you’re interested in the companies that use Zendesk Ticketing, you may want to check out ServiceNow and HP Service Manager as well.

Who uses Zendesk Ticketing?

Some of the companies that use Zendesk Ticketing include:
Company TerraCycle Inc.
Website terracycle.com
Country United States
Revenue 50M-100M
Company Size 500-1000
Company LivingSocial, Inc.
Website livingsocial.com
Country United States
Revenue 200M-1000M
Company Size 1000-5000
Company Kaseya Limited
Website kaseya.com
Country United States
Revenue 50M-100M
Company Size 200-500
Company The American Red Cross
Website redcross.org
Country United States
Revenue >1000M
Company Size >10000
Company Zendesk Inc
Website zendesk.com
Country United States
Revenue 200M-1000M
Company Size 1000-5000

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Zendesk Ticketing Market Share and Competitors in IT Helpdesk Management

We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including IT Helpdesk Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the IT Helpdesk Management category, Zendesk Ticketing has a market share of about 4.8%. Other major and competing products in this category include:

Zendesk Ticketing
IT Helpdesk Management
Zendesk Ticketing market share in IT Helpdesk Management is about 4.84%
1,381
Companies using Zendesk Ticketing
IT Helpdesk Management
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    What is Zendesk Ticketing?

    Zendesk is a ticketing system for incoming customer requests for support and generates an automated customer service ticket.

    Top Industries that use Zendesk Ticketing

    Looking at Zendesk Ticketing customers by industry, we find that Computer Software (33%) and Information Technology and Services (6%) are the largest segments.

    Companies using Zendesk Ticketing - Distribution by industry

    Top Countries that use Zendesk Ticketing

    75% of Zendesk Ticketing customers are in United States and 5% are in Canada.

    Zendesk Ticketing customers by country

    Distribution of companies that use Zendesk Ticketing based on company size (Employees)

    Of all the customers that are using Zendesk Ticketing, a majority (51%) are medium-sized, 21% are large ( >1000 employees) and 28 are small (<50 employees).

    Companies using Zendesk Ticketing, by size (number of employees)

    Distribution of companies that use Zendesk Ticketing based on company size (Revenue)

    Of all the customers that are using Zendesk Ticketing, a majority (53%) are small (<$50M), 20% are large (>$1000M) and 19% are medium-sized.

    Zendesk Ticketing clients - distribution by company revenue

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