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Companies using Zendesk Ticketing

We have data on 1,266 companies that use Zendesk Ticketing. The companies using Zendesk Ticketing are most often found in United States and in the Computer Software industry. Zendesk Ticketing is most often used by companies with 50-200 employees and 10M-50M dollars in revenue. Our data for Zendesk Ticketing usage goes back as far as 1 years and 5 months.

If you’re interested in the companies that use Zendesk Ticketing, you may want to check out ServiceNow and HP Service Manager as well.

Who uses Zendesk Ticketing?

Some of the companies that use Zendesk Ticketing include:
Company Website Country Revenue Company Size
TerraCycle Inc. terracycle.com United States 50M-100M 500-1000
NATIONAL COUNCIL FOR BEHAVIORAL HEALTH thenationalcouncil.org United States 10M-50M 50-200
SproutLoud Media Networks, LLC sproutloud.com United States 10M-50M 200-500
iPayment Inc. ipaymentinc.com United States 50M-100M 500-1000
Southern Management Corporation southernmanagement.com United States 200M-1000M 1000-5000

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Zendesk Ticketing Market Share and Competitors in IT Helpdesk Management

We use the best indexing techniques combined with advanced data science to monitor the market share of over 12,500 technology products, including IT Helpdesk Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the IT Helpdesk Management category, Zendesk Ticketing has a market share of about 4.1%. Other major and competing products in this category include:

Zendesk Ticketing
IT Helpdesk Management
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1,266
Companies using Zendesk Ticketing
Zendesk Ticketing market share in IT Helpdesk Management is about 4.1%
IT Helpdesk Management

What is Zendesk Ticketing?

Zendesk is a ticketing system for incoming customer requests for support and generates an automated customer service ticket.

Top Industries that use Zendesk Ticketing

Top Industries that use Zendesk Ticketing

Looking at Zendesk Ticketing customers by industry, we find that Computer Software (32%) and Information Technology and Services (6%) are the largest segments.

Companies using Zendesk Ticketing - Distribution by industry

Top Countries that use Zendesk Ticketing

Top Countries that use Zendesk Ticketing

75% of Zendesk Ticketing customers are in United States, 5% are in Canada and 5% are in United Kingdom.

Zendesk Ticketing customers by country

Distribution of companies that use Zendesk Ticketing based on company size (Employees)

Distribution of companies that use Zendesk Ticketing based on company size (Employees)
Of all the customers that are using Zendesk Ticketing,a majority (50%) are medium-sized, 23% are large ( >1000 employees) and 26 are small (<50 employees).
Companies using Zendesk Ticketing, by size (number of employees)

Distribution of companies that use Zendesk Ticketing based on company size (Revenue)

Distribution of companies that use Zendesk Ticketing based on company size (Revenue)
Of all the customers that are using Zendesk Ticketing, a majority (51%) are small (<$50M), 22% are large (>$1000M) and 21% are medium-sized.
Zendesk Ticketing clients - distribution by company revenue

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