We have data on 433 companies that use Zendesk Ticketing. The companies using Zendesk Ticketing are most often found in United States and in the Computer Software industry. Zendesk Ticketing is most often used by companies with 50-200 employees and 10M-50M dollars in revenue. Our data for Zendesk Ticketing usage goes back as far as 9 months.
|SproutLoud Media Networks, LLC||sproutloud.com||United States||10M-50M||200-500|
|OmniUpdate, Inc.||omniupdate.com||United States||10M-50M||200-500|
|MOBI Wireless Management LLC||mobiwm.com||United States||50M-100M||200-500|
We use the best scanning techniques combined with advanced data science to monitor the market share of over 5,000 technology products, including IT Helpdesk Management. In the IT Helpdesk Management category, Zendesk Ticketing has a market share of about 2.2%. Other major and competing products in this category include:
Zendesk is a ticketing system for incoming customer requests for support and generates an automated customer service ticket.
Looking at Zendesk Ticketing customers by industry, we find that Computer Software (37%) and Higher Education (5%) are the largest segments.
78% of Zendesk Ticketing customers are in United States and 5% are in United Kingdom.