Companies using Zendesk Ticketing
We have found 337 companies that use Zendesk Ticketing. The companies using Zendesk Ticketing are most often found in United States and in the Computer Software industry. Zendesk Ticketing is most often used by companies with 50-200 employees and 10M-50M dollars in revenue. Our data for Zendesk Ticketing usage goes back as far as 5 months.
Did you know that Zendesk Ticketing customers are also likely to use ServiceNow and HP Service Manager?
Who uses Zendesk Ticketing?
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| OmniUpdate, Inc. | omniupdate.com | United States | 10M-50M | 200-500 |
| TaskUs, LLC. | taskus.com | United States | >1000M | >10000 |
| MOBI Wireless Management LLC | mobiwm.com | United States | 50M-100M | 200-500 |
| SafeGuard World International | safeguardworld.com | United States | 100M-200M | 500-1000 |
| National Wildlife Federation, Inc. | nwf.org | United States | 50M-100M | 200-500 |
Targeting by install base boosts your number of qualified accounts
Zendesk Ticketing Market Share and Competitors in IT Helpdesk Management
We use the best scanning techniques combined with advanced data science to monitor the market share of over 5,000 technology products, including IT Helpdesk Management. In the IT Helpdesk Management category, Zendesk Ticketing has a market share of about 1.9%. Other major and competing products in this category include:
What is Zendesk Ticketing?
Zendesk is a ticketing system for incoming customer requests for support and generates an automated customer service ticket.
Top Industries that use Zendesk Ticketing
Looking at Zendesk Ticketing customers by industry, we find that Computer Software (40%) is the largest segment.
| Industry | Number of companies |
|---|---|
| Computer Software | 134 |
| Higher Education | 16 |
| Hospital & Health Care | 14 |
| Information Technology and Services | 12 |
| Telecommunications | 11 |
| Education Management | 11 |
| Financial Services | 10 |
| Retail | 10 |
| Nonprofit Organization Management | 7 |
| Restaurants | 6 |
Top Countries that use Zendesk Ticketing
76% of Zendesk Ticketing customers are in United States.
| Country | Number of companies |
|---|---|
| United States | 257 |
| United Kingdom | 14 |
| Canada | 12 |
| Australia | 9 |
| Germany | 3 |
| New Zealand | 3 |
| India | 3 |
| Denmark | 2 |
| Switzerland | 2 |
| Finland | 2 |
Distribution of companies that use Zendesk Ticketing based on company size (Employees)
| Employees | Number of companies |
|---|---|
| 1-10 Employees | 5 |
| 10-50 Employees | 41 |
| 50-200 Employees | 82 |
| 200-500 Employees | 60 |
| 500-1000 Employees | 36 |
| 1000-5000 Employees | 33 |
| 5000-10000 Employees | 12 |
| >10000 Employees | 22 |
Distribution of companies that use Zendesk Ticketing based on company size (Revenue)
| Revenue (in USD) | Number of companies |
|---|---|
| 0M-1M | 7 |
| 1M-10M | 58 |
| 10M-50M | 99 |
| 50M-100M | 44 |
| 100M-200M | 25 |
| 200M-1000M | 34 |
| >1000M | 34 |
