Companies using Zendesk Ticketing
We have data on 2,634 companies that use Zendesk Ticketing. The companies using Zendesk Ticketing are most often found in United States and in the Computer Software industry. Zendesk Ticketing is most often used by companies with 50-200 employees and 1M-10M dollars in revenue. Our data for Zendesk Ticketing usage goes back as far as 3 years and 7 months.
If you’re interested in the companies that use Zendesk Ticketing, you may want to check out ServiceNow and JIRA Service Desk as well.
Who uses Zendesk Ticketing?
| Company | NATIONAL COUNCIL FOR BEHAVIORAL HEALTH |
| Website | thenationalcouncil.org |
| Country | United States |
| Revenue | 10M-50M |
| Company Size | 200-500 |
| Company | SMC Corporation of America |
| Website | smcusa.com |
| Country | United States |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | NetSuite Inc |
| Website | netsuite.com |
| Country | United States |
| Revenue | 200M-1000M |
| Company Size | >10000 |
| Company | Blackfriars Group |
| Website | blackfriarsgroup.com |
| Country | United Kingdom |
| Revenue | 1M-10M |
| Company Size | >10000 |
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| NATIONAL COUNCIL FOR BEHAVIORAL HEALTH | thenationalcouncil.org | United States | 10M-50M | 200-500 |
| SMC Corporation of America | smcusa.com | United States | >1000M | >10000 |
| NetSuite Inc | netsuite.com | United States | 200M-1000M | >10000 |
| Blackfriars Group | blackfriarsgroup.com | United Kingdom | 1M-10M | >10000 |
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Zendesk Ticketing Market Share and Competitors in IT Helpdesk Management
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including IT Helpdesk Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the IT Helpdesk Management category, Zendesk Ticketing has a market share of about 6.1%. Other major and competing products in this category include:
IT Helpdesk Management
What is Zendesk Ticketing?
Zendesk is a ticketing system for incoming customer requests for support and generates an automated customer service ticket.
Top Industries that use Zendesk Ticketing
Looking at Zendesk Ticketing customers by industry, we find that Computer Software (16%), Information Technology and Services (16%) and Internet (6%) are the largest segments.
Top Countries that use Zendesk Ticketing
74% of Zendesk Ticketing customers are in United States, 6% are in United Kingdom and 5% are in Canada.
Distribution of companies that use Zendesk Ticketing based on company size (Employees)
Of all the customers that are using Zendesk Ticketing, a majority (50%) are medium-sized, 25% are large ( >1000 employees) and 24 are small (<50 employees).
Distribution of companies that use Zendesk Ticketing based on company size (Revenue)
Of all the customers that are using Zendesk Ticketing, a majority (62%) are small (<$50M), 20% are large (>$1000M) and 11% are medium-sized.
