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Companies using Zendesk Ticketing

We have data on 2,451 companies that use Zendesk Ticketing. The companies using Zendesk Ticketing are most often found in United States and in the Computer Software industry. Zendesk Ticketing is most often used by companies with 50-200 employees and 10M-50M dollars in revenue. Our data for Zendesk Ticketing usage goes back as far as 5 years and 1 months.

If you’re interested in the companies that use Zendesk Ticketing, you may want to check out ServiceNow and JIRA Service Desk as well.

Who uses Zendesk Ticketing?

Some of the companies that use Zendesk Ticketing include:
Company Searchspring
Website searchspring.com
Country United States
Revenue 10M-50M
Company Size 50-200
Company Unity Technologies
Website unity.com
Country United States
Revenue >1000M
Company Size 5000-10000
Company Klaviyo
Website klaviyo.com
Country United States
Revenue 50M-100M
Company Size 1000-5000
Company Edgenuity
Website edgenuity.com
Country United States
Revenue 200M-1000M
Company Size 500-1000
Company Cohesity
Website cohesity.com
Country United States
Revenue 200M-1000M
Company Size 1000-5000

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Zendesk Ticketing Market Share and Competitors in IT Helpdesk Management

We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including IT Helpdesk Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the IT Helpdesk Management category, Zendesk Ticketing has a market share of about 3.2%. Other major and competing products in this category include:

Zendesk Ticketing
IT Helpdesk Management
Zendesk Ticketing market share in IT Helpdesk Management is about 3.16%
2,451
Companies using Zendesk Ticketing
IT Helpdesk Management
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    What is Zendesk Ticketing?

    Zendesk is a ticketing system for incoming customer requests for support and generates an automated customer service ticket.

    Top Industries that use Zendesk Ticketing

    Looking at Zendesk Ticketing customers by industry, we find that Computer Software (16%), Information Technology and Services (14%) and Internet (5%) are the largest segments.

    Companies using Zendesk Ticketing - Distribution by industry

    Top Countries that use Zendesk Ticketing

    73% of Zendesk Ticketing customers are in United States and 6% are in United Kingdom.

    Zendesk Ticketing customers by country

    Distribution of companies that use Zendesk Ticketing based on company size (Employees)

    Of all the customers that are using Zendesk Ticketing, a majority (52%) are medium-sized, 28% are large ( >1000 employees) and 21 are small (<50 employees).

    Companies using Zendesk Ticketing, by size (number of employees)

    Distribution of companies that use Zendesk Ticketing based on company size (Revenue)

    Of all the customers that are using Zendesk Ticketing, 45% are small (<$50M), 23% are medium-sized and 28% are large (>$1000M).

    Zendesk Ticketing clients - distribution by company revenue

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