We have data on 2,451 companies that use Zendesk Ticketing. The companies using Zendesk Ticketing are most often found in United States and in the Computer Software industry. Zendesk Ticketing is most often used by companies with 50-200 employees and 10M-50M dollars in revenue. Our data for Zendesk Ticketing usage goes back as far as 4 years and 11 months.
If you’re interested in the companies that use Zendesk Ticketing, you may want to check out ServiceNow and JIRA Service Desk as well.
Company | Searchspring |
Website | searchspring.com |
Country | United States |
Revenue | 10M-50M |
Company Size | 50-200 |
Company | Unity Technologies |
Website | unity.com |
Country | United States |
Revenue | >1000M |
Company Size | 5000-10000 |
Company | Klaviyo |
Website | klaviyo.com |
Country | United States |
Revenue | 50M-100M |
Company Size | 1000-5000 |
Company | Edgenuity |
Website | edgenuity.com |
Country | United States |
Revenue | 200M-1000M |
Company Size | 500-1000 |
Company | Cohesity |
Website | cohesity.com |
Country | United States |
Revenue | 200M-1000M |
Company Size | 1000-5000 |
Company | Website | Country | Revenue | Company Size |
---|---|---|---|---|
Searchspring | searchspring.com | United States | 10M-50M | 50-200 |
Unity Technologies | unity.com | United States | >1000M | 5000-10000 |
Klaviyo | klaviyo.com | United States | 50M-100M | 1000-5000 |
Edgenuity | edgenuity.com | United States | 200M-1000M | 500-1000 |
Cohesity | cohesity.com | United States | 200M-1000M | 1000-5000 |
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including IT Helpdesk Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the IT Helpdesk Management category, Zendesk Ticketing has a market share of about 3.2%. Other major and competing products in this category include:
Zendesk is a ticketing system for incoming customer requests for support and generates an automated customer service ticket.
Looking at Zendesk Ticketing customers by industry, we find that Computer Software (16%), Information Technology and Services (14%) and Internet (5%) are the largest segments.
73% of Zendesk Ticketing customers are in United States and 6% are in United Kingdom.
Of all the customers that are using Zendesk Ticketing, a majority (52%) are medium-sized, 28% are large ( >1000 employees) and 21 are small (<50 employees).
Of all the customers that are using Zendesk Ticketing, 45% are small (<$50M), 23% are medium-sized and 28% are large (>$1000M).