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Companies using JIRA Service Desk

We have data on 3,240 companies that use JIRA Service Desk. The companies using JIRA Service Desk are most often found in United States and in the Computer Software industry. JIRA Service Desk is most often used by companies with 50-200 employees and 10M-50M dollars in revenue. Our data for JIRA Service Desk usage goes back as far as 4 years and 4 months.

If you’re interested in the companies that use JIRA Service Desk, you may want to check out ServiceNow and HP Service Manager as well.

Who uses JIRA Service Desk?

Some of the companies that use JIRA Service Desk include:
Company AMERICAN ACADEMY OF OPHTHALMOLOGY INC
Website aao.org
Country United States
Revenue 50M-100M
Company Size 50-200
Company QA Limited
Website qa.com
Country United Kingdom
Revenue 200M-1000M
Company Size 1000-5000
Company Lorven Technologies
Website lorventech.com
Country United States
Revenue 10M-50M
Company Size 50-200
Company CONFIDENTIAL RECORDS, INC.
Website confidentialrecordsinc.com
Country United States
Revenue 0M-1M
Company Size 1-10
Company Whitehall Resources Limited
Website whitehallresources.co.uk
Country United Kingdom
Revenue 10M-50M
Company Size 50-200

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JIRA Service Desk Market Share and Competitors in IT Helpdesk Management

We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including IT Helpdesk Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the IT Helpdesk Management category, JIRA Service Desk has a market share of about 11.3%. Other major and competing products in this category include:

JIRA Service Desk
IT Helpdesk Management
JIRA Service Desk market share in IT Helpdesk Management is about 11.35%
3,240
Companies using JIRA Service Desk
IT Helpdesk Management
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    What is JIRA Service Desk?

    JIRA Service Desk delivers an effortless service experience, adapts to your needs, with set up time and pricing at a fraction of competitors.

    Top Industries that use JIRA Service Desk

    Looking at JIRA Service Desk customers by industry, we find that Computer Software (30%), Information Technology and Services (10%) and Financial Services (5%) are the largest segments.

    Companies using JIRA Service Desk - Distribution by industry

    Top Countries that use JIRA Service Desk

    59% of JIRA Service Desk customers are in United States, 8% are in United Kingdom and 6% are in Canada.

    JIRA Service Desk customers by country

    Distribution of companies that use JIRA Service Desk based on company size (Employees)

    Of all the customers that are using JIRA Service Desk, 25% are small (<50 employees), 48% are medium-sized and 26% are large (>1000 employees).

    Companies using JIRA Service Desk, by size (number of employees)

    Distribution of companies that use JIRA Service Desk based on company size (Revenue)

    Of all the customers that are using JIRA Service Desk, a majority (55%) are small (<$50M), 26% are large (>$1000M) and 11% are medium-sized.

    JIRA Service Desk clients - distribution by company revenue

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