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Companies using JIRA Service Desk

We have data on 5,869 companies that use JIRA Service Desk. The companies using JIRA Service Desk are most often found in United States and in the Information Technology and Services industry. JIRA Service Desk is most often used by companies with 50-200 employees and 10M-50M dollars in revenue. Our data for JIRA Service Desk usage goes back as far as 7 years and 4 months.

If you’re interested in the companies that use JIRA Service Desk, you may want to check out ServiceNow and Atlassian Statuspage as well.

Who uses JIRA Service Desk?

Some of the companies that use JIRA Service Desk include:
Company Earnest Operations LLC
Website meetearnest.com
Country United States
Revenue 100M-200M
Company Size 200-500
Company Gigster Inc.
Website trygigster.com
Country United States
Revenue 100M-200M
Company Size 500-1000
Company PicPay
Website picpay.com
Country Brazil
Revenue >1000M
Company Size >10000
Company GoDaddy Inc
Website godaddy.com
Country United States
Revenue >1000M
Company Size 5000-10000
Company EPAM Systems Inc
Website epam.com
Country United States
Revenue >1000M
Company Size >10000

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JIRA Service Desk Market Share and Competitors in IT Helpdesk Management

We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including IT Helpdesk Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the IT Helpdesk Management category, JIRA Service Desk has a market share of about 7.6%. Other major and competing products in this category include:

JIRA Service Desk
IT Helpdesk Management
JIRA Service Desk market share in IT Helpdesk Management is about 7.57%
5,869
Companies using JIRA Service Desk
IT Helpdesk Management
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    What is JIRA Service Desk?

    JIRA Service Desk delivers an effortless service experience, adapts to your needs, with set up time and pricing at a fraction of competitors.

    Top Industries that use JIRA Service Desk

    Looking at JIRA Service Desk customers by industry, we find that Information Technology and Services (22%), Computer Software (14%) and Financial Services (7%) are the largest segments.

    Companies using JIRA Service Desk - Distribution by industry

    Top Countries that use JIRA Service Desk

    52% of JIRA Service Desk customers are in United States and 8% are in United Kingdom.

    JIRA Service Desk customers by country

    Distribution of companies that use JIRA Service Desk based on company size (Employees)

    Of all the customers that are using JIRA Service Desk, a majority (50%) are medium-sized, 31% are large ( >1000 employees) and 20 are small (<50 employees).

    Companies using JIRA Service Desk, by size (number of employees)

    Distribution of companies that use JIRA Service Desk based on company size (Revenue)

    Of all the customers that are using JIRA Service Desk, 41% are small (<$50M), 22% are medium-sized and 34% are large (>$1000M).

    JIRA Service Desk clients - distribution by company revenue

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