Companies using JIRA Service Desk
We have found 1,642 companies that use JIRA Service Desk. The companies using JIRA Service Desk are most often found in United States and in the Computer Software industry. JIRA Service Desk is most often used by companies with 50-200 employees and 10M-50M dollars in revenue. Our data for JIRA Service Desk usage goes back as far as 2 years and 9 months.
Did you know that JIRA Service Desk customers are also likely to use ServiceNow and HP Service Manager?
Who uses JIRA Service Desk?
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| Nomensa | nomensa.com | United Kingdom | 10M-50M | 50-200 |
| RESPONSIVE EDUCATION SOLUTIONS | responsiveed.com | United States | 100M-200M | 1000-5000 |
| AMERICAN ACADEMY OF OPHTHALMOLOGY INC | aao.org | United States | 50M-100M | 50-200 |
| Draper, Inc. | draperinc.com | United States | 100M-200M | 500-1000 |
| QA Limited | qa.com | United Kingdom | 200M-1000M | 1000-5000 |
Targeting by install base boosts your number of qualified accounts
JIRA Service Desk Market Share and Competitors in IT Helpdesk Management
We use the best scanning techniques combined with advanced data science to monitor the market share of over 5,000 technology products, including IT Helpdesk Management. In the IT Helpdesk Management category, JIRA Service Desk has a market share of about 8.8%. Other major and competing products in this category include:
What is JIRA Service Desk?
JIRA Service Desk delivers an effortless service experience, adapts to your needs, with set up time and pricing at a fraction of competitors.
Top Industries that use JIRA Service Desk
Looking at JIRA Service Desk customers by industry, we find that Computer Software (33%), Information Technology and Services (8%) and Hospital & Health Care (5%) are the largest segments.
| Industry | Number of companies |
|---|---|
| Computer Software | 540 |
| Information Technology and Services | 133 |
| Hospital & Health Care | 84 |
| Financial Services | 79 |
| Higher Education | 40 |
| Retail | 38 |
| Telecommunications | 35 |
| Computer Hardware | 34 |
| Insurance | 31 |
| Marketing and Advertising | 24 |
Top Countries that use JIRA Service Desk
64% of JIRA Service Desk customers are in United States, 8% are in United Kingdom and 6% are in Canada.
| Country | Number of companies |
|---|---|
| United States | 1056 |
| United Kingdom | 130 |
| Canada | 100 |
| Australia | 56 |
| France | 31 |
| India | 30 |
| Germany | 21 |
| Netherlands | 12 |
| Sweden | 12 |
| Belgium | 11 |
Distribution of companies that use JIRA Service Desk based on company size (Employees)
| Employees | Number of companies |
|---|---|
| 1-10 Employees | 54 |
| 10-50 Employees | 216 |
| 50-200 Employees | 336 |
| 200-500 Employees | 220 |
| 500-1000 Employees | 166 |
| 1000-5000 Employees | 191 |
| 5000-10000 Employees | 61 |
| >10000 Employees | 187 |
Distribution of companies that use JIRA Service Desk based on company size (Revenue)
| Revenue (in USD) | Number of companies |
|---|---|
| 0M-1M | 61 |
| 1M-10M | 280 |
| 10M-50M | 388 |
| 50M-100M | 173 |
| 100M-200M | 132 |
| 200M-1000M | 174 |
| >1000M | 257 |
