Companies using JIRA Service Desk

We have data on 2,537 companies that use JIRA Service Desk. The companies using JIRA Service Desk are most often found in United States and in the Computer Software industry. JIRA Service Desk is most often used by companies with 50-200 employees and 10M-50M dollars in revenue. Our data for JIRA Service Desk usage goes back as far as 3 years and 5 months.

If you’re interested in the companies that use JIRA Service Desk, you may want to check out ServiceNow and HP Service Manager as well.

Who uses JIRA Service Desk?

Some of the companies that use JIRA Service Desk include:
Company Website Country Revenue Company Size
AMERICAN ACADEMY OF OPHTHALMOLOGY INC aao.org United States 50M-100M 50-200
QA Limited qa.com United Kingdom 200M-1000M 1000-5000
Avis Budget Group Inc avisbudgetgroup.com United States >1000M >10000
Splunk Inc splunk.com United States >1000M 1000-5000
Whole Foods Market Inc wholefoodsmarket.com United States >1000M >10000

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JIRA Service Desk Market Share and Competitors in IT Helpdesk Management

We use the best indexing techniques combined with advanced data science to monitor the market share of over 12,500 technology products, including IT Helpdesk Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the IT Helpdesk Management category, JIRA Service Desk has a market share of about 8.6%. Other major and competing products in this category include:

JIRA Service Desk
IT Helpdesk Management
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2,537
Companies using JIRA Service Desk
JIRA Service Desk market share in IT Helpdesk Management is about 8.63%
IT Helpdesk Management

What is JIRA Service Desk?

JIRA Service Desk delivers an effortless service experience, adapts to your needs, with set up time and pricing at a fraction of competitors.

Top Industries that use JIRA Service Desk

Top Industries that use JIRA Service Desk

Looking at JIRA Service Desk customers by industry, we find that Computer Software (29%) and Information Technology and Services (8%) are the largest segments.

Companies using JIRA Service Desk - Distribution by industry

Top Countries that use JIRA Service Desk

Top Countries that use JIRA Service Desk

59% of JIRA Service Desk customers are in United States, 8% are in United Kingdom and 5% are in Canada.

JIRA Service Desk customers by country

Distribution of companies that use JIRA Service Desk based on company size (Employees)

Distribution of companies that use JIRA Service Desk based on company size (Employees)
Of all the customers that are using JIRA Service Desk,23% are small (<50 employees), 46% are medium-sized and 31% are large (>1000 employees).
Companies using JIRA Service Desk, by size (number of employees)

Distribution of companies that use JIRA Service Desk based on company size (Revenue)

Distribution of companies that use JIRA Service Desk based on company size (Revenue)
Of all the customers that are using JIRA Service Desk, 44% are small (<$50M), 20% are medium-sized and 29% are large (>$1000M).
JIRA Service Desk clients - distribution by company revenue

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