We have data on 88 companies that use Zendesk Talk. The companies using Zendesk Talk are most often found in United States and in the Internet industry. Zendesk Talk is most often used by companies with 10-50 employees and 1M-10M dollars in revenue. Our data for Zendesk Talk usage goes back as far as 3 years and 6 months.
If you’re interested in the companies that use Zendesk Talk, you may want to check out ServiceNow and JIRA Service Desk as well.
|Getaround, Inc.||getaround.com||United States||10M-50M||500-1000|
|FASHION NOVA||fashionnova.com||United States||100M-200M||1000-5000|
|GoodRx, Inc.||goodrx.com||United States||10M-50M||500-1000|
|MODSQUAD INC||modsquad.com||United States||100M-200M||1000-5000|
|Tradeshift Inc.||tradeshift.com||United States||50M-100M||500-1000|
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including IT Helpdesk Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the IT Helpdesk Management category, Zendesk Talk has a market share of about 0.2%. Other major and competing products in this category include:
Zendesk Talk lets you connect with customers on a call center solution built right into the Zendesk ticketing system
Looking at Zendesk Talk customers by industry, we find that Internet (15%), Computer Software (10%), Retail (8%) and Information Technology and Services (8%) are the largest segments.
77% of Zendesk Talk customers are in United States and 6% are in Canada.
Of all the customers that are using Zendesk Talk, 25% are small (<50 employees), 42% are medium-sized and 20% are large (>1000 employees).
Of all the customers that are using Zendesk Talk, a majority (58%) are small (<$50M), 10% are large (>$1000M) and 10% are medium-sized.