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Companies using Zendesk Support

We have data on 1,121 companies that use Zendesk Support. The companies using Zendesk Support are most often found in United States and in the Computer Software industry. Zendesk Support is most often used by companies with 50-200 employees and 1M-10M dollars in revenue. Our data for Zendesk Support usage goes back as far as 3 years and 1 months.

If you’re interested in the companies that use Zendesk Support, you may want to check out ServiceNow and HP Service Manager as well.

Who uses Zendesk Support?

Some of the companies that use Zendesk Support include:
Company Spear
Website spear-inc.net
Country United States
Revenue 10M-50M
Company Size 10-50
Company Valtech SE
Website valtech.com
Country United Kingdom
Revenue >1000M
Company Size 1000-5000
Company Pernod Ricard SA
Website pernod-ricard.com
Country France
Revenue >1000M
Company Size >10000
Company Meta Platforms, Inc
Website facebook.com
Country United States
Revenue >1000M
Company Size >10000
Company Upwork Global Inc.
Website upwork.com
Country United States
Revenue 200M-1000M
Company Size >10000

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Zendesk Support Market Share and Competitors in IT Helpdesk Management

We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including IT Helpdesk Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the IT Helpdesk Management category, Zendesk Support has a market share of about 3.0%. Other major and competing products in this category include:

Zendesk Support
IT Helpdesk Management
Zendesk Support market share in IT Helpdesk Management is about 2.95%
1,121
Companies using Zendesk Support
IT Helpdesk Management
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    What is Zendesk Support?

    Zendesk Support is a saas based dynamic help desk interface which aids to be productive and manage customer interactions.

    Top Industries that use Zendesk Support

    Looking at Zendesk Support customers by industry, we find that Computer Software (21%), Information Technology and Services (13%) and Internet (9%) are the largest segments.

    Companies using Zendesk Support - Distribution by industry

    Top Countries that use Zendesk Support

    67% of Zendesk Support customers are in United States and 7% are in United Kingdom.

    Zendesk Support customers by country

    Distribution of companies that use Zendesk Support based on company size (Employees)

    Of all the customers that are using Zendesk Support, 32% are small (<50 employees), 46% are medium-sized and 22% are large (>1000 employees).

    Companies using Zendesk Support, by size (number of employees)

    Distribution of companies that use Zendesk Support based on company size (Revenue)

    Of all the customers that are using Zendesk Support, a majority (70%) are small (<$50M), 16% are large (>$1000M) and 8% are medium-sized.

    Zendesk Support clients - distribution by company revenue

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