Companies using Zendesk Support
We have data on 1,490 companies that use Zendesk Support. The companies using Zendesk Support are most often found in United States and in the Computer Software industry. Zendesk Support is most often used by companies with 50-200 employees and 1M-10M dollars in revenue. Our data for Zendesk Support usage goes back as far as 3 years and 10 months.
If you’re interested in the companies that use Zendesk Support, you may want to check out ServiceNow and JIRA Service Desk as well.
Who uses Zendesk Support?
| Company | Nitro |
| Website | gonitro.com |
| Country | United States |
| Revenue | 10M-50M |
| Company Size | 200-500 |
| Company | Valtech |
| Website | valtech.com |
| Country | United Kingdom |
| Revenue | >1000M |
| Company Size | 5000-10000 |
| Company | Pernod Ricard SA |
| Website | pernod-ricard.com |
| Country | France |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | Upwork |
| Website | upwork.com |
| Country | United States |
| Revenue | 200M-1000M |
| Company Size | >10000 |
| Company | Meta Platforms, Inc |
| Website | facebook.com |
| Country | United States |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| Nitro | gonitro.com | United States | 10M-50M | 200-500 |
| Valtech | valtech.com | United Kingdom | >1000M | 5000-10000 |
| Pernod Ricard SA | pernod-ricard.com | France | >1000M | >10000 |
| Upwork | upwork.com | United States | 200M-1000M | >10000 |
| Meta Platforms, Inc | facebook.com | United States | >1000M | >10000 |
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Zendesk Support Market Share and Competitors in IT Helpdesk Management
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including IT Helpdesk Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the IT Helpdesk Management category, Zendesk Support has a market share of about 3.4%. Other major and competing products in this category include:
IT Helpdesk Management
What is Zendesk Support?
Zendesk Support is a saas based dynamic help desk interface which aids to be productive and manage customer interactions.
Top Industries that use Zendesk Support
Looking at Zendesk Support customers by industry, we find that Computer Software (22%), Information Technology and Services (14%) and Internet (8%) are the largest segments.
Top Countries that use Zendesk Support
66% of Zendesk Support customers are in United States and 7% are in United Kingdom.
Distribution of companies that use Zendesk Support based on company size (Employees)
Of all the customers that are using Zendesk Support, 28% are small (<50 employees), 49% are medium-sized and 23% are large (>1000 employees).
Distribution of companies that use Zendesk Support based on company size (Revenue)
Of all the customers that are using Zendesk Support, a majority (66%) are small (<$50M), 18% are large (>$1000M) and 8% are medium-sized.
