We have data on 1,490 companies that use Zendesk Support. The companies using Zendesk Support are most often found in United States and in the Computer Software industry. Zendesk Support is most often used by companies with 50-200 employees and 1M-10M dollars in revenue. Our data for Zendesk Support usage goes back as far as 3 years and 10 months.
|Company||Pernod Ricard SA|
|Company||Meta Platforms, Inc|
|Pernod Ricard SA||pernod-ricard.com||France||>1000M||>10000|
|Meta Platforms, Inc||facebook.com||United States||>1000M||>10000|
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including IT Helpdesk Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the IT Helpdesk Management category, Zendesk Support has a market share of about 3.4%. Other major and competing products in this category include:
Zendesk Support is a saas based dynamic help desk interface which aids to be productive and manage customer interactions.
Looking at Zendesk Support customers by industry, we find that Computer Software (22%), Information Technology and Services (14%) and Internet (8%) are the largest segments.
66% of Zendesk Support customers are in United States and 7% are in United Kingdom.
Of all the customers that are using Zendesk Support, 28% are small (<50 employees), 49% are medium-sized and 23% are large (>1000 employees).
Of all the customers that are using Zendesk Support, a majority (66%) are small (<$50M), 18% are large (>$1000M) and 8% are medium-sized.