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Companies using Symantec ServiceDesk

We have data on 202 companies that use Symantec ServiceDesk. The companies using Symantec ServiceDesk are most often found in United States and in the Information Technology and Services industry. Symantec ServiceDesk is most often used by companies with 1000-5000 employees and >1000M dollars in revenue. Our data for Symantec ServiceDesk usage goes back as far as 6 years and 8 months.

If you’re interested in the companies that use Symantec ServiceDesk, you may want to check out ServiceNow and JIRA Service Desk as well.

Who uses Symantec ServiceDesk?

Some of the companies that use Symantec ServiceDesk include:
Company Tumblr, Inc.
Website tumblr.com
Country United States
Revenue 10M-50M
Company Size 1000-5000
Company Taos Mountain, Inc.
Website taos.com
Country United States
Revenue 100M-200M
Company Size 500-1000
Company Blackfriars Group
Website blackfriarsgroup.com
Country United Kingdom
Revenue 1M-10M
Company Size >10000

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Symantec ServiceDesk Market Share and Competitors in IT Helpdesk Management

We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including IT Helpdesk Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the IT Helpdesk Management category, Symantec ServiceDesk has a market share of about 0.5%. Other major and competing products in this category include:

Symantec ServiceDesk
IT Helpdesk Management
Symantec ServiceDesk market share in IT Helpdesk Management is about 0.47%
202
Companies using Symantec ServiceDesk
IT Helpdesk Management
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    What is Symantec ServiceDesk?

    Symantec ServiceDesk is an automated incident response and problem resolution solution for quick, effective remediation of end user incidents, systemic problems and essential managed changes.

    Top Industries that use Symantec ServiceDesk

    Looking at Symantec ServiceDesk customers by industry, we find that Information Technology and Services (23%), Hospital & Health Care (6%) and Higher Education (5%) are the largest segments.

    Companies using Symantec ServiceDesk - Distribution by industry

    Top Countries that use Symantec ServiceDesk

    73% of Symantec ServiceDesk customers are in United States and 5% are in United Kingdom.

    Symantec ServiceDesk customers by country

    Distribution of companies that use Symantec ServiceDesk based on company size (Employees)

    Of all the customers that are using Symantec ServiceDesk, a majority (53%) are large (>1000 employees), 13% are small (<50 employees) and 30% are medium-sized.

    Companies using Symantec ServiceDesk, by size (number of employees)

    Distribution of companies that use Symantec ServiceDesk based on company size (Revenue)

    Of all the customers that are using Symantec ServiceDesk, 38% are small (<$50M), 9% are medium-sized and 42% are large (>$1000M).

    Symantec ServiceDesk clients - distribution by company revenue

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