Companies using Symantec ServiceDesk

We have data on 168 companies that use Symantec ServiceDesk. The companies using Symantec ServiceDesk are most often found in United States and in the Computer Software industry. Symantec ServiceDesk is most often used by companies with 1000-5000 employees and >1000M dollars in revenue. Our data for Symantec ServiceDesk usage goes back as far as 4 years and 4 months.

If you’re interested in the companies that use Symantec ServiceDesk, you may want to check out ServiceNow and HP Service Manager as well.

Who uses Symantec ServiceDesk?

Some of the companies that use Symantec ServiceDesk include:
Company Website Country Revenue Company Size
VariQ variq.com United States 50M-100M 200-500
Keuka College keuka.edu United States 50M-100M 1000-5000
Core BTS, Inc. corebts.com United States 50M-100M 500-1000
Maricopa County maricopa.gov United States >1000M >10000

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Symantec ServiceDesk Market Share and Competitors in IT Helpdesk Management

We use the best indexing techniques combined with advanced data science to monitor the market share of over 12,500 technology products, including IT Helpdesk Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the IT Helpdesk Management category, Symantec ServiceDesk has a market share of about 0.6%. Other major and competing products in this category include:

Symantec ServiceDesk
IT Helpdesk Management
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168
Companies using Symantec ServiceDesk
Symantec ServiceDesk market share in IT Helpdesk Management is about 0.57%
IT Helpdesk Management

What is Symantec ServiceDesk?

Symantec ServiceDesk is an automated incident response and problem resolution solution for quick, effective remediation of end user incidents, systemic problems and essential managed changes.

Top Industries that use Symantec ServiceDesk

Top Industries that use Symantec ServiceDesk

Looking at Symantec ServiceDesk customers by industry, we find that Computer Software (18%), Hospital & Health Care (7%) and Information Technology and Services (7%) are the largest segments.

Companies using Symantec ServiceDesk - Distribution by industry

Top Countries that use Symantec ServiceDesk

Top Countries that use Symantec ServiceDesk

69% of Symantec ServiceDesk customers are in United States.

Symantec ServiceDesk customers by country

Distribution of companies that use Symantec ServiceDesk based on company size (Employees)

Distribution of companies that use Symantec ServiceDesk based on company size (Employees)
Of all the customers that are using Symantec ServiceDesk,a majority (50%) are large (>1000 employees), 16% are small (<50 employees) and 30% are medium-sized.
Companies using Symantec ServiceDesk, by size (number of employees)

Distribution of companies that use Symantec ServiceDesk based on company size (Revenue)

Distribution of companies that use Symantec ServiceDesk based on company size (Revenue)
Of all the customers that are using Symantec ServiceDesk, 27% are small (<$50M), 18% are medium-sized and 44% are large (>$1000M).
Symantec ServiceDesk clients - distribution by company revenue

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