Companies using Symantec ServiceDesk
We have data on 132 companies that use Symantec ServiceDesk. The companies using Symantec ServiceDesk are most often found in United States and in the Information Technology and Services industry. Symantec ServiceDesk is most often used by companies with 1000-5000 employees and >1000M dollars in revenue. Our data for Symantec ServiceDesk usage goes back as far as 8 years and 2 months.
If you’re interested in the companies that use Symantec ServiceDesk, you may want to check out ServiceNow and JIRA Service Desk as well.
Who uses Symantec ServiceDesk?
| Company | HP Development Company, L.P. |
| Website | hp.com |
| Country | United States |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | Zensar Technologies |
| Website | zensar.com |
| Country | United States |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | Blackfriars Insurance Brokers Ltd |
| Website | blackfriarsgroup.com |
| Country | United Kingdom |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | Qualcomm Incorporated |
| Website | qualcomm.com |
| Country | United States |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | VariQ |
| Website | variq.com |
| Country | United States |
| Revenue | 10M-50M |
| Company Size | 50-200 |
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| HP Development Company, L.P. | hp.com | United States | >1000M | >10000 |
| Zensar Technologies | zensar.com | United States | >1000M | >10000 |
| Blackfriars Insurance Brokers Ltd | blackfriarsgroup.com | United Kingdom | >1000M | >10000 |
| Qualcomm Incorporated | qualcomm.com | United States | >1000M | >10000 |
| VariQ | variq.com | United States | 10M-50M | 50-200 |
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Symantec ServiceDesk Market Share and Competitors in IT Helpdesk Management
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including IT Helpdesk Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the IT Helpdesk Management category, Symantec ServiceDesk has a market share of about 0.2%. Other major and competing products in this category include:
IT Helpdesk Management
What is Symantec ServiceDesk?
Symantec ServiceDesk is an automated incident response and problem resolution solution for quick, effective remediation of end user incidents, systemic problems and essential managed changes.
Top Industries that use Symantec ServiceDesk
Looking at Symantec ServiceDesk customers by industry, we find that Information Technology and Services (24%) and Financial Services (6%) are the largest segments.
Top Countries that use Symantec ServiceDesk
74% of Symantec ServiceDesk customers are in United States.
Distribution of companies that use Symantec ServiceDesk based on company size (Employees)
Of all the customers that are using Symantec ServiceDesk, a majority (58%) are large (>1000 employees), 10% are small (<50 employees) and 24% are medium-sized.
Distribution of companies that use Symantec ServiceDesk based on company size (Revenue)
Of all the customers that are using Symantec ServiceDesk, a majority (60%) are large (>$1000M), 21% are small (<$50M) and 13% are medium-sized.
