We have data on 141 companies that use Symantec ServiceDesk. The companies using Symantec ServiceDesk are most often found in United States and in the Computer Software industry. Symantec ServiceDesk is most often used by companies with 1000-5000 employees and >1000M dollars in revenue. Our data for Symantec ServiceDesk usage goes back as far as 3 years and 11 months.
|Virginia State University||vsu.edu||United States||100M-200M||500-1000|
|Gateway Mortgage Group, LLC||gatewayloan.com||United States||200M-1000M||1000-5000|
|TILLAMOOK COUNTY CREAMERY ASSOCIATION||tillamook.com||United States||100M-200M||500-1000|
|Keuka College||keuka.edu||United States||50M-100M||1000-5000|
We use the best scanning techniques combined with advanced data science to monitor the market share of over 5,000 technology products, including IT Helpdesk Management. In the IT Helpdesk Management category, Symantec ServiceDesk has a market share of about 0.7%. Other major and competing products in this category include:
Symantec ServiceDesk is an automated incident response and problem resolution solution for quick, effective remediation of end user incidents, systemic problems and essential managed changes.
Looking at Symantec ServiceDesk customers by industry, we find that Computer Software (17%), Hospital & Health Care (7%), Higher Education (6%) and Information Technology and Services (6%) are the largest segments.
68% of Symantec ServiceDesk customers are in United States.