Companies using SolarWinds Web Help Desk
We have data on 113 companies that use SolarWinds Web Help Desk. The companies using SolarWinds Web Help Desk are most often found in United States and in the Higher Education industry. SolarWinds Web Help Desk is most often used by companies with 1000-5000 employees and 10M-50M dollars in revenue. Our data for SolarWinds Web Help Desk usage goes back as far as 10 months.
If you’re interested in the companies that use SolarWinds Web Help Desk, you may want to check out ServiceNow and JIRA Service Desk as well.
Who uses SolarWinds Web Help Desk?
| Company | Tech Mahindra Ltd |
| Website | techmahindra.com |
| Country | India |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | EMARKETER, INC |
| Website | emarketer.com |
| Country | United States |
| Revenue | 50M-100M |
| Company Size | 200-500 |
| Company | Aetos Systems |
| Website | aetossystems.com |
| Country | United States |
| Revenue | 10M-50M |
| Company Size | 50-200 |
| Company | Diamond |
| Website | diamondcu.org |
| Country | United States |
| Revenue | 10M-50M |
| Company Size | 50-200 |
| Company | Kinze |
| Website | kinze.com |
| Country | United States |
| Revenue | 200M-1000M |
| Company Size | 200-500 |
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| Tech Mahindra Ltd | techmahindra.com | India | >1000M | >10000 |
| EMARKETER, INC | emarketer.com | United States | 50M-100M | 200-500 |
| Aetos Systems | aetossystems.com | United States | 10M-50M | 50-200 |
| Diamond | diamondcu.org | United States | 10M-50M | 50-200 |
| Kinze | kinze.com | United States | 200M-1000M | 200-500 |
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SolarWinds Web Help Desk Market Share and Competitors in IT Helpdesk Management
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including IT Helpdesk Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the IT Helpdesk Management category, SolarWinds Web Help Desk has a market share of about 0.1%. Other major and competing products in this category include:
IT Helpdesk Management
What is SolarWinds Web Help Desk?
SolarWinds Web Help Desk is a web-based help desk ticketing and IT asset management software that is affordable, easy-to-use and helps streamline IT operations. It centralizes and automates ticketing management tasks, keep track of tasks including ticket assignment, routing and escalation.
Top Industries that use SolarWinds Web Help Desk
Looking at SolarWinds Web Help Desk customers by industry, we find that Higher Education (13%), Information Technology and Services (11%) and Education Management (9%) are the largest segments.
Top Countries that use SolarWinds Web Help Desk
76% of SolarWinds Web Help Desk customers are in United States and 7% are in Canada.
Distribution of companies that use SolarWinds Web Help Desk based on company size (Employees)
Of all the customers that are using SolarWinds Web Help Desk, 14% are small (<50 employees), 43% are medium-sized and 36% are large (>1000 employees).
Distribution of companies that use SolarWinds Web Help Desk based on company size (Revenue)
Of all the customers that are using SolarWinds Web Help Desk, 34% are small (<$50M), 27% are medium-sized and 29% are large (>$1000M).
