We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including IT Helpdesk Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the IT Helpdesk Management category, Softopia has a market share of about 0.1%. Other major and competing products in this category include:

Softopia builds software for IT Helpdesk Management. Softopia's iTrack Enterprise HelpDesk is a database for tracking, reporting and analyzing internal user or external customer support incidents.

Top Countries that use Softopia

Top Countries that use Softopia

30% of Softopia customers are in United States, 30% are in United Kingdom and 11% are in Japan.

Distribution of companies that use Softopia based on company size (Employees)

Distribution of companies that use Softopia based on company size (Employees)

Of all the customers that are using Softopia, 29% are small (<50 employees), 4% are medium-sized and 24% are large (>1000 employees).

Distribution of companies that use Softopia based on company size (Revenue)

Distribution of companies that use Softopia based on company size (Revenue)

Of all the customers that are using Softopia, 20% are small (<$50M), 0% are medium-sized and 41% are large (>$1000M).