Companies using Siebel HelpDesk
We have found 69 companies that use Siebel HelpDesk. The companies using Siebel HelpDesk are most often found in United States and in the Computer Software industry. Siebel HelpDesk is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Siebel HelpDesk usage goes back as far as 4 years.
Did you know that Siebel HelpDesk customers are also likely to use ServiceNow and HP Service Manager?
Who uses Siebel HelpDesk?
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| Scriptpro LLC | scriptpro.com | United States | 100M-200M | 500-1000 |
| Amadeus It Group SA | amadeus.com | Spain | >1000M | >10000 |
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Siebel HelpDesk Market Share and Competitors in IT Helpdesk Management
We use the best scanning techniques combined with advanced data science to monitor the market share of over 5,000 technology products, including IT Helpdesk Management. In the IT Helpdesk Management category, Siebel HelpDesk has a market share of about 0.4%. Other major and competing products in this category include:
What is Siebel HelpDesk?
Siebel HelpDesk is a suite of support solutions which allows organizations to manage service for their internal support organizations. The module is designed to reduce the support agent's workload while increasing first-contact problem resolution rates.
Top Industries that use Siebel HelpDesk
Looking at Siebel HelpDesk customers by industry, we find that Computer Software (22%), Telecommunications (8%) and Banking (8%) are the largest segments.
| Industry | Number of companies |
|---|---|
| Computer Software | 16 |
| Telecommunications | 6 |
| Banking | 6 |
| Government Administration | 4 |
| Information Technology and Services | 3 |
| Higher Education | 2 |
| Medical Devices | 2 |
| Insurance | 2 |
| Hospital & Health Care | 2 |
| Electrical/Electronic Manufacturing | 2 |
Top Countries that use Siebel HelpDesk
48% of Siebel HelpDesk customers are in United States and 6% are in United Kingdom.
| Country | Number of companies |
|---|---|
| United States | 34 |
| United Kingdom | 5 |
| Australia | 4 |
| Netherlands | 3 |
| Canada | 2 |
| Norway | 2 |
| India | 2 |
| Bermuda | 1 |
| South Africa | 1 |
| Romania | 1 |
Distribution of companies that use Siebel HelpDesk based on company size (Employees)
| Employees | Number of companies |
|---|---|
| 1-10 Employees | 1 |
| 10-50 Employees | 4 |
| 50-200 Employees | 0 |
| 200-500 Employees | 2 |
| 500-1000 Employees | 5 |
| 1000-5000 Employees | 6 |
| 5000-10000 Employees | 9 |
| >10000 Employees | 32 |
Distribution of companies that use Siebel HelpDesk based on company size (Revenue)
| Revenue (in USD) | Number of companies |
|---|---|
| 0M-1M | 1 |
| 1M-10M | 3 |
| 10M-50M | 1 |
| 50M-100M | 1 |
| 100M-200M | 3 |
| 200M-1000M | 9 |
| >1000M | 42 |
