Companies using Siebel HelpDesk

We have data on 85 companies that use Siebel HelpDesk. The companies using Siebel HelpDesk are most often found in United States and in the Computer Software industry. Siebel HelpDesk is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Siebel HelpDesk usage goes back as far as 5 years and 3 months.

If you’re interested in the companies that use Siebel HelpDesk, you may want to check out ServiceNow and HP Service Manager as well.

Who uses Siebel HelpDesk?

Some of the companies that use Siebel HelpDesk include:
Company Website Country Revenue Company Size
Trigyn Technologies Ltd trigyn.com India 100M-200M 1000-5000
Unilever PLC unilever.co.uk United Kingdom >1000M >10000

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Siebel HelpDesk Market Share and Competitors in IT Helpdesk Management

We use the best indexing techniques combined with advanced data science to monitor the market share of over 12,500 technology products, including IT Helpdesk Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the IT Helpdesk Management category, Siebel HelpDesk has a market share of about 0.3%. Other major and competing products in this category include:

Siebel HelpDesk
IT Helpdesk Management
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85
Companies using Siebel HelpDesk
Siebel HelpDesk market share in IT Helpdesk Management is about 0.3%
IT Helpdesk Management

What is Siebel HelpDesk?

Siebel HelpDesk is a suite of support solutions which allows organizations to manage service for their internal support organizations. The module is designed to reduce the support agent's workload while increasing first-contact problem resolution rates.

Top Industries that use Siebel HelpDesk

Top Industries that use Siebel HelpDesk

Looking at Siebel HelpDesk customers by industry, we find that Computer Software (18%), Telecommunications (8%) and Banking (8%) are the largest segments.

Companies using Siebel HelpDesk - Distribution by industry

Top Countries that use Siebel HelpDesk

Top Countries that use Siebel HelpDesk

54% of Siebel HelpDesk customers are in United States and 6% are in United Kingdom.

Siebel HelpDesk customers by country

Distribution of companies that use Siebel HelpDesk based on company size (Employees)

Distribution of companies that use Siebel HelpDesk based on company size (Employees)
Of all the customers that are using Siebel HelpDesk,a majority (69%) are large (>1000 employees), 10% are small (<50 employees) and 11% are medium-sized.
Companies using Siebel HelpDesk, by size (number of employees)

Distribution of companies that use Siebel HelpDesk based on company size (Revenue)

Distribution of companies that use Siebel HelpDesk based on company size (Revenue)
Of all the customers that are using Siebel HelpDesk, a majority (69%) are large (>$1000M), 9% are small (<$50M) and 6% are medium-sized.
Siebel HelpDesk clients - distribution by company revenue

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