Companies using Siebel HelpDesk
We have data on 123 companies that use Siebel HelpDesk. The companies using Siebel HelpDesk are most often found in United States and in the Information Technology and Services industry. Siebel HelpDesk is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Siebel HelpDesk usage goes back as far as 7 years and 1 months.
If you’re interested in the companies that use Siebel HelpDesk, you may want to check out ServiceNow and JIRA Service Desk as well.
Who uses Siebel HelpDesk?
| Company | University of California-Berkeley |
| Website | berkeley.edu |
| Country | United States |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | Koninklijke Philips NV |
| Website | philips.nl |
| Country | Netherlands |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| University of California-Berkeley | berkeley.edu | United States | >1000M | >10000 |
| Koninklijke Philips NV | philips.nl | Netherlands | >1000M | >10000 |
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Siebel HelpDesk Market Share and Competitors in IT Helpdesk Management
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including IT Helpdesk Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the IT Helpdesk Management category, Siebel HelpDesk has a market share of about 0.3%. Other major and competing products in this category include:
IT Helpdesk Management
What is Siebel HelpDesk?
Siebel HelpDesk is a suite of support solutions which allows organizations to manage service for their internal support organizations. The module is designed to reduce the support agent's workload while increasing first-contact problem resolution rates.
Top Industries that use Siebel HelpDesk
Looking at Siebel HelpDesk customers by industry, we find that Information Technology and Services (20%), Computer Software (10%) and Telecommunications (5%) are the largest segments.
Top Countries that use Siebel HelpDesk
62% of Siebel HelpDesk customers are in United States and 7% are in United Kingdom.
Distribution of companies that use Siebel HelpDesk based on company size (Employees)
Of all the customers that are using Siebel HelpDesk, a majority (65%) are large (>1000 employees), 11% are small (<50 employees) and 17% are medium-sized.
Distribution of companies that use Siebel HelpDesk based on company size (Revenue)
Of all the customers that are using Siebel HelpDesk, a majority (63%) are large (>$1000M), 12% are small (<$50M) and 11% are medium-sized.
