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Companies using Siebel HelpDesk

We have data on 97 companies that use Siebel HelpDesk. The companies using Siebel HelpDesk are most often found in United States and in the Computer Software industry. Siebel HelpDesk is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Siebel HelpDesk usage goes back as far as 6 years and 2 months.

If you’re interested in the companies that use Siebel HelpDesk, you may want to check out ServiceNow and Atlassian Statuspage as well.

Who uses Siebel HelpDesk?

Some of the companies that use Siebel HelpDesk include:
Company FIRST NATIONAL BANK OF PENNSYLVANIA
Website fnb-online.com
Country United States
Revenue 200M-1000M
Company Size 1000-5000
Company Unilever PLC
Website unilever.co.uk
Country United Kingdom
Revenue >1000M
Company Size >10000

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Siebel HelpDesk Market Share and Competitors in IT Helpdesk Management

We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including IT Helpdesk Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the IT Helpdesk Management category, Siebel HelpDesk has a market share of about 0.3%. Other major and competing products in this category include:

Siebel HelpDesk
IT Helpdesk Management
Siebel HelpDesk market share in IT Helpdesk Management is about 0.32%
97
Companies using Siebel HelpDesk
IT Helpdesk Management
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    What is Siebel HelpDesk?

    Siebel HelpDesk is a suite of support solutions which allows organizations to manage service for their internal support organizations. The module is designed to reduce the support agent's workload while increasing first-contact problem resolution rates.

    Top Industries that use Siebel HelpDesk

    Looking at Siebel HelpDesk customers by industry, we find that Computer Software (13%), Information Technology and Services (11%), Banking (9%) and Telecommunications (7%) are the largest segments.

    Companies using Siebel HelpDesk - Distribution by industry

    Top Countries that use Siebel HelpDesk

    59% of Siebel HelpDesk customers are in United States and 7% are in United Kingdom.

    Siebel HelpDesk customers by country

    Distribution of companies that use Siebel HelpDesk based on company size (Employees)

    Of all the customers that are using Siebel HelpDesk, a majority (68%) are large (>1000 employees), 13% are small (<50 employees) and 10% are medium-sized.

    Companies using Siebel HelpDesk, by size (number of employees)

    Distribution of companies that use Siebel HelpDesk based on company size (Revenue)

    Of all the customers that are using Siebel HelpDesk, a majority (68%) are large (>$1000M), 10% are small (<$50M) and 6% are medium-sized.

    Siebel HelpDesk clients - distribution by company revenue

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