We have data on 244 companies that use PeopleSoft HelpDesk. The companies using PeopleSoft HelpDesk are most often found in United States and in the Computer Software industry. PeopleSoft HelpDesk is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for PeopleSoft HelpDesk usage goes back as far as 6 years and 4 months.
|Company||City of Seattle|
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including IT Helpdesk Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the IT Helpdesk Management category, PeopleSoft HelpDesk has a market share of about 0.8%. Other major and competing products in this category include:
PeopleSoft Enterprise HelpDesk enhances the overall speed and quality of internal support operations by optimizing the efforts of your help desk staff and providing comprehensive process automation.
Looking at PeopleSoft HelpDesk customers by industry, we find that Computer Software (14%), Information Technology and Services (11%), Higher Education (7%), Banking (7%) and Financial Services (6%) are the largest segments.
70% of PeopleSoft HelpDesk customers are in United States, 6% are in United Kingdom and 6% are in Canada.
Of all the customers that are using PeopleSoft HelpDesk, a majority (66%) are large (>1000 employees), 11% are small (<50 employees) and 18% are medium-sized.
Of all the customers that are using PeopleSoft HelpDesk, a majority (64%) are large (>$1000M), 27% are small (<$50M) and 0% are medium-sized.