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Companies using HP Service Manager

We have data on 4,908 companies that use HP Service Manager. The companies using HP Service Manager are most often found in United States and in the Information Technology and Services industry. HP Service Manager is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for HP Service Manager usage goes back as far as 6 years and 11 months.

If you’re interested in the companies that use HP Service Manager, you may want to check out ServiceNow and JIRA Service Desk as well.

Who uses HP Service Manager?

Some of the companies that use HP Service Manager include:
Company TSI Incorporated
Website tsi.com
Country United States
Revenue 50M-100M
Company Size 1000-5000
Company Blackfriars Group
Website blackfriarsgroup.com
Country United Kingdom
Revenue 1M-10M
Company Size >10000

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HP Service Manager Market Share and Competitors in IT Helpdesk Management

We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including IT Helpdesk Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the IT Helpdesk Management category, HP Service Manager has a market share of about 12.9%. Other major and competing products in this category include:

HP Service Manager
IT Helpdesk Management
HP Service Manager market share in IT Helpdesk Management is about 12.91%
4,908
Companies using HP Service Manager
IT Helpdesk Management
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    What is HP Service Manager?

    HP Service Manager also known as PNMS (Peregrine Network Management System) is a single-point-of-contact IT service desk software that uses a consistent set of automated processes to quickly and efficiently handle service delivery and support.It sets the standard for IT service management (ITSM) enterprise solutions by increasing service quality, improving staff efficiency, and reducing operational and business risks.

    Top Industries that use HP Service Manager

    Looking at HP Service Manager customers by industry, we find that Information Technology and Services (31%), Computer Software (7%) and Financial Services (5%) are the largest segments.

    Companies using HP Service Manager - Distribution by industry

    Top Countries that use HP Service Manager

    51% of HP Service Manager customers are in United States and 6% are in India.

    HP Service Manager customers by country

    Distribution of companies that use HP Service Manager based on company size (Employees)

    Of all the customers that are using HP Service Manager, 19% are small (<50 employees), 37% are medium-sized and 45% are large (>1000 employees).

    Companies using HP Service Manager, by size (number of employees)

    Distribution of companies that use HP Service Manager based on company size (Revenue)

    Of all the customers that are using HP Service Manager, 47% are small (<$50M), 8% are medium-sized and 38% are large (>$1000M).

    HP Service Manager clients - distribution by company revenue

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