Companies using HP Service Manager

We have data on 4,016 companies that use HP Service Manager. The companies using HP Service Manager are most often found in United States and in the Computer Software industry. HP Service Manager is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for HP Service Manager usage goes back as far as 5 years and 8 months.

If you’re interested in the companies that use HP Service Manager, you may want to check out ServiceNow and Atlassian Statuspage as well.

Who uses HP Service Manager?

Some of the companies that use HP Service Manager include:
Company Website Country Revenue Company Size
QA Limited qa.com United Kingdom 200M-1000M 1000-5000
The American Red Cross redcross.org United States >1000M >10000
Lorven Technologies lorventech.com United States 10M-50M 50-200

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HP Service Manager Market Share and Competitors in IT Helpdesk Management

We use the best indexing techniques combined with advanced data science to monitor the market share of over 12,500 technology products, including IT Helpdesk Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the IT Helpdesk Management category, HP Service Manager has a market share of about 13.2%. Other major and competing products in this category include:

HP Service Manager
IT Helpdesk Management
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4,016
Companies using HP Service Manager
HP Service Manager market share in IT Helpdesk Management is about 13.19%
IT Helpdesk Management

What is HP Service Manager?

HP Service Manager also known as PNMS (Peregrine Network Management System) is a single-point-of-contact IT service desk software that uses a consistent set of automated processes to quickly and efficiently handle service delivery and support.It sets the standard for IT service management (ITSM) enterprise solutions by increasing service quality, improving staff efficiency, and reducing operational and business risks.

Top Industries that use HP Service Manager

Top Industries that use HP Service Manager

Looking at HP Service Manager customers by industry, we find that Computer Software (23%) and Information Technology and Services (14%) are the largest segments.

Companies using HP Service Manager - Distribution by industry

Top Countries that use HP Service Manager

Top Countries that use HP Service Manager

48% of HP Service Manager customers are in United States, 6% are in India and 5% are in United Kingdom.

HP Service Manager customers by country

Distribution of companies that use HP Service Manager based on company size (Employees)

Distribution of companies that use HP Service Manager based on company size (Employees)
Of all the customers that are using HP Service Manager,18% are small (<50 employees), 36% are medium-sized and 46% are large (>1000 employees).
Companies using HP Service Manager, by size (number of employees)

Distribution of companies that use HP Service Manager based on company size (Revenue)

Distribution of companies that use HP Service Manager based on company size (Revenue)
Of all the customers that are using HP Service Manager, 34% are small (<$50M), 17% are medium-sized and 42% are large (>$1000M).
HP Service Manager clients - distribution by company revenue

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