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Companies using HP Service Desk

We have data on 2,299 companies that use HP Service Desk. The companies using HP Service Desk are most often found in United States and in the Computer Software industry. HP Service Desk is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for HP Service Desk usage goes back as far as 6 years and 1 months.

If you’re interested in the companies that use HP Service Desk, you may want to check out ServiceNow and HP Service Manager as well.

Who uses HP Service Desk?

Some of the companies that use HP Service Desk include:
Company Boart Longyear Ltd
Website boartlongyear.com
Country United States
Revenue 200M-1000M
Company Size 1000-5000
Company QA Limited
Website qa.com
Country United Kingdom
Revenue 200M-1000M
Company Size 1000-5000
Company CONFIDENTIAL RECORDS, INC.
Website confidentialrecordsinc.com
Country United States
Revenue 0M-1M
Company Size 1-10

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HP Service Desk Market Share and Competitors in IT Helpdesk Management

We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including IT Helpdesk Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the IT Helpdesk Management category, HP Service Desk has a market share of about 8.1%. Other major and competing products in this category include:

HP Service Desk
IT Helpdesk Management
HP Service Desk market share in IT Helpdesk Management is about 8.05%
2,299
Companies using HP Service Desk
IT Helpdesk Management
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    What is HP Service Desk?

    HP Service desk solutions use a consistent set of automated processes to quickly and efficiently handle service delivery and support while bringing together a broad range of ITSM capabilities, Big Data and social collaboration to enable your workforce with connected intelligence. ITIL-framework IT service desk solution has social, mobile, and collaborative functionality, extensive automation, powerful SLAs, intuitive self-service capabilities, and advanced analytics to accelerates service delivery and improve support.

    Top Industries that use HP Service Desk

    Looking at HP Service Desk customers by industry, we find that Computer Software (21%), Information Technology and Services (12%), Banking (5%) and Telecommunications (5%) are the largest segments.

    Companies using HP Service Desk - Distribution by industry

    Top Countries that use HP Service Desk

    44% of HP Service Desk customers are in United States and 6% are in United Kingdom.

    HP Service Desk customers by country

    Distribution of companies that use HP Service Desk based on company size (Employees)

    Of all the customers that are using HP Service Desk, a majority (53%) are large (>1000 employees), 15% are small (<50 employees) and 30% are medium-sized.

    Companies using HP Service Desk, by size (number of employees)

    Distribution of companies that use HP Service Desk based on company size (Revenue)

    Of all the customers that are using HP Service Desk, 37% are small (<$50M), 7% are medium-sized and 48% are large (>$1000M).

    HP Service Desk clients - distribution by company revenue

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