Companies using HP Service Desk

We have data on 2,167 companies that use HP Service Desk. The companies using HP Service Desk are most often found in United States and in the Computer Software industry. HP Service Desk is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for HP Service Desk usage goes back as far as 5 years.

If you’re interested in the companies that use HP Service Desk, you may want to check out ServiceNow and HP Service Manager as well.

Who uses HP Service Desk?

Some of the companies that use HP Service Desk include:
Company Website Country Revenue Company Size
Ticomix ticomix.com United States 10M-50M 50-200
Critical Mass Inc. criticalmass.com Canada 100M-200M 500-1000
Gables Residential Services, Inc. gables.com United States 200M-1000M 1000-5000
QA Limited qa.com United Kingdom 200M-1000M 1000-5000
Pink Elephant Inc. pinkelephant.com Canada 10M-50M 50-200

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HP Service Desk Market Share and Competitors in IT Helpdesk Management

We use the best scanning techniques combined with advanced data science to monitor the market share of over 5,000 technology products, including IT Helpdesk Management. In the IT Helpdesk Management category, HP Service Desk has a market share of about 10.0%. Other major and competing products in this category include:

HP Service Desk
IT Helpdesk Management
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2,167
Companies using HP Service Desk
HP Service Desk market share in IT Helpdesk Management is about 10.0%
IT Helpdesk Management

What is HP Service Desk?

HP Service desk solutions use a consistent set of automated processes to quickly and efficiently handle service delivery and support while bringing together a broad range of ITSM capabilities, Big Data and social collaboration to enable your workforce with connected intelligence. ITIL-framework IT service desk solution has social, mobile, and collaborative functionality, extensive automation, powerful SLAs, intuitive self-service capabilities, and advanced analytics to accelerates service delivery and improve support.

Top Industries that use HP Service Desk

Top Industries that use HP Service Desk

Looking at HP Service Desk customers by industry, we find that Computer Software (23%), Information Technology and Services (10%) and Banking (5%) are the largest segments.

Companies using HP Service Desk - Distribution by industry

Top Countries that use HP Service Desk

Top Countries that use HP Service Desk

44% of HP Service Desk customers are in United States and 6% are in United Kingdom.

HP Service Desk customers by country

Distribution of companies that use HP Service Desk based on company size (Employees)

Distribution of companies that use HP Service Desk based on company size (Employees)
Of all the companies that are using HP Service Desk,a majority (51%) are large (>1000 employees), 15% are small (<50 employees) and 33% are medium-sized.
Companies using HP Service Desk, by size (number of employees)

Distribution of companies that use HP Service Desk based on company size (Revenue)

Distribution of companies that use HP Service Desk based on company size (Revenue)
Of all the companies that are using HP Service Desk, 29% are small (<$50M), 17% are medium-sized and 48% are large (>$1000M).
HP Service Desk clients - distribution by company revenue

Targeting by install base boosts your number of qualified accounts

Refine results by company size, location, and industry.
We provide targeted accounts and not contacts.