Companies using HP Service Desk

We have found 2,185 companies that use HP Service Desk. The companies using HP Service Desk are most often found in United States and in the Computer Software industry. HP Service Desk is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for HP Service Desk usage goes back as far as 4 years and 6 months.

Did you know that HP Service Desk customers are also likely to use ServiceNow and HP Service Manager?

Who uses HP Service Desk?

List of the top companies using HP Service Desk :
Company Website Country Revenue Company Size
SmartSourcing PLC smartsourcing.plc.uk United Kingdom 1M-10M 10-50
Celesio celesio.com Germany >1000M >10000
ABILITY Network abilitynetwork.com United States 100M-200M 500-1000
QA Limited qa.com United Kingdom 200M-1000M 1000-5000
INSTITUTE OF ELECTRICAL AND ELECTRONICS ENGINEERS INC ieee.org United States 200M-1000M 1000-5000

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HP Service Desk Market Share and Competitors in IT Helpdesk Management

We use the best scanning techniques combined with advanced data science to monitor the market share of over 5,000 technology products, including IT Helpdesk Management. In the IT Helpdesk Management category, HP Service Desk has a market share of about 12.6%. Other major and competing products in this category include:

HP Service Desk
IT Helpdesk Management
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2,185
Companies using HP Service Desk
HP Service Desk market share in IT Helpdesk Management is about 12.58%
IT Helpdesk Management

What is HP Service Desk?

HP Service desk solutions use a consistent set of automated processes to quickly and efficiently handle service delivery and support while bringing together a broad range of ITSM capabilities, Big Data and social collaboration to enable your workforce with connected intelligence. ITIL-framework IT service desk solution has social, mobile, and collaborative functionality, extensive automation, powerful SLAs, intuitive self-service capabilities, and advanced analytics to accelerates service delivery and improve support.

Top Industries that use HP Service Desk

Top Industries that use HP Service Desk

Looking at HP Service Desk customers by industry, we find that Computer Software (22%) and Information Technology and Services (10%) are the largest segments.

Companies using HP Service Desk - Distribution by industry
Companies that use HP Service Desk, by industry :
Industry Number of companies
Computer Software 485
Information Technology and Services 220
Banking 105
Telecommunications 93
Hospital & Health Care 81
Financial Services 81
Insurance 61
Government Administration 54
Retail 39
Computer Hardware 37

Top Countries that use HP Service Desk

Top Countries that use HP Service Desk

42% of HP Service Desk customers are in United States and 5% are in United Kingdom.

HP Service Desk customers by country
Companies that use HP Service Desk, by country :
Country Number of companies
United States 913
United Kingdom 111
India 98
Canada 90
Australia 61
Spain 58
France 56
Netherlands 47
Germany 37
United Arab Emirates 32

Distribution of companies that use HP Service Desk based on company size (Employees)

Distribution of companies that use HP Service Desk based on company size (Employees)
Of all the companies that are using HP Service Desk,a majority (50%) are large (>1000 employees), 16% are small (<50 employees) and 33% are medium-sized.
Companies using HP Service Desk, by size (number of employees)
Companies that use HP Service Desk, by employees :
Employees Number of companies
1-10 Employees 50
10-50 Employees 163
50-200 Employees 237
200-500 Employees 157
500-1000 Employees 118
1000-5000 Employees 305
5000-10000 Employees 149
>10000 Employees 443

Distribution of companies that use HP Service Desk based on company size (Revenue)

Distribution of companies that use HP Service Desk based on company size (Revenue)
Of all the companies that are using HP Service Desk, 29% are small (<$50M), 17% are medium-sized and 48% are large (>$1000M).
HP Service Desk clients - distribution by company revenue
Companies that use HP Service Desk, by revenue :
Revenue (in USD) Number of companies
0M-1M 57
1M-10M 220
10M-50M 280
50M-100M 124
100M-200M 117
200M-1000M 312
>1000M 601

Targeting by install base boosts your number of qualified accounts

Refine results by company size, location, and industry.
We provide targeted accounts and not contacts.
Delivery in one day or less.