We have data on 570 companies that use HelpSTAR. The companies using HelpSTAR are most often found in United States and in the Hospital & Health Care industry. HelpSTAR is most often used by companies with 1000-5000 employees and >1000M dollars in revenue. Our data for HelpSTAR usage goes back as far as 4 years and 9 months.
|DPR Construction||dpr.com||United States||>1000M||1000-5000|
|QA Limited||qa.com||United Kingdom||200M-1000M||1000-5000|
|American Media, Inc.||americanmediainc.com||United States||200M-1000M||1000-5000|
|National Wildlife Federation, Inc.||nwf.org||United States||50M-100M||200-500|
We use the best scanning techniques combined with advanced data science to monitor the market share of over 5,000 technology products, including IT Helpdesk Management. In the IT Helpdesk Management category, HelpSTAR has a market share of about 3.0%. Other major and competing products in this category include:
HelpSTAR is a service desk solution.HelpSTAR provides plenty of features such as problem and incident management, change management, configuration management, knowledge management and real-time dashboard.HelpSTAR provides features such as problem and incident management, change management, configuration management, knowledge management and real-time dashboard.
Looking at HelpSTAR customers by industry, we find that Hospital & Health Care (13%), Computer Software (9%) and Higher Education (9%) are the largest segments.
82% of HelpSTAR customers are in United States.