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Companies using HelpSTAR

We have data on 581 companies that use HelpSTAR. The companies using HelpSTAR are most often found in United States and in the Information Technology and Services industry. HelpSTAR is most often used by companies with 1000-5000 employees and 200M-1000M dollars in revenue. Our data for HelpSTAR usage goes back as far as 8 years and 5 months.

If you’re interested in the companies that use HelpSTAR, you may want to check out ServiceNow and JIRA Service Desk as well.

Who uses HelpSTAR?

Some of the companies that use HelpSTAR include:
Company Blue Cross Blue Shield Association
Website bcbs.com
Country United States
Revenue >1000M
Company Size 1000-5000
Company AT&T Inc
Website att.com
Country United States
Revenue >1000M
Company Size >10000
Company Canon Inc
Website canon.com
Country Japan
Revenue 10M-50M
Company Size 50-200
Company VMware Inc
Website vmware.com
Country United States
Revenue >1000M
Company Size >10000
Company U.S. Army
Website army.mil
Country United States
Revenue >1000M
Company Size >10000

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HelpSTAR Market Share and Competitors in IT Helpdesk Management

We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including IT Helpdesk Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the IT Helpdesk Management category, HelpSTAR has a market share of about 0.7%. Other major and competing products in this category include:

HelpSTAR
IT Helpdesk Management
HelpSTAR market share in IT Helpdesk Management is about 0.72%
581
Companies using HelpSTAR
IT Helpdesk Management
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    What is HelpSTAR?

    HelpSTAR is a service desk solution.HelpSTAR provides plenty of features such as problem and incident management, change management, configuration management, knowledge management and real-time dashboard.HelpSTAR provides features such as problem and incident management, change management, configuration management, knowledge management and real-time dashboard.

    Top Industries that use HelpSTAR

    Looking at HelpSTAR customers by industry, we find that Information Technology and Services (8%), Hospital & Health Care (8%), Government Administration (7%) and Higher Education (6%) are the largest segments.

    Companies using HelpSTAR - Distribution by industry

    Top Countries that use HelpSTAR

    85% of HelpSTAR customers are in United States.

    HelpSTAR customers by country

    Distribution of companies that use HelpSTAR based on company size (Employees)

    Of all the customers that are using HelpSTAR, 9% are small (<50 employees), 40% are medium-sized and 49% are large (>1000 employees).

    Companies using HelpSTAR, by size (number of employees)

    Distribution of companies that use HelpSTAR based on company size (Revenue)

    Of all the customers that are using HelpSTAR, a majority (50%) are large (>$1000M), 25% are small (<$50M) and 22% are medium-sized.

    HelpSTAR clients - distribution by company revenue

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