Companies using Freshservice

We have data on 3,050 companies that use Freshservice. The companies using Freshservice are most often found in United States and in the Computer Software industry. Freshservice is most often used by companies with 50-200 employees and 10M-50M dollars in revenue. Our data for Freshservice usage goes back as far as 3 years and 7 months.

If you’re interested in the companies that use Freshservice, you may want to check out ServiceNow and HP Service Manager as well.

Who uses Freshservice?

Some of the companies that use Freshservice include:
Company Website Country Revenue Company Size
Skybridge Americas, Inc. skybridgeamericas.com United States 50M-100M 500-1000
ROBERT W WOODRUFF ARTS CENTER INC woodruffcenter.org United States 50M-100M 1000-5000
Nations Reliable Lending, LLC nrlmortgage.com United States 10M-50M 200-500
Trail Appliances Ltd. trailappliances.com Canada 10M-50M 200-500
Qualys Inc qualys.com United States 200M-1000M 500-1000

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Freshservice Market Share and Competitors in IT Helpdesk Management

We use the best indexing techniques combined with advanced data science to monitor the market share of over 12,500 technology products, including IT Helpdesk Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the IT Helpdesk Management category, Freshservice has a market share of about 10.4%. Other major and competing products in this category include:

Freshservice
IT Helpdesk Management
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3,050
Companies using Freshservice
Freshservice market share in IT Helpdesk Management is about 10.38%
IT Helpdesk Management

What is Freshservice?

Freshservice is a cloud-based service desk and takes a fresh approach towards ITIL. It puts a refreshing user interface on top of robust ticketing and asset management capabilities.

Top Industries that use Freshservice

Top Industries that use Freshservice

Looking at Freshservice customers by industry, we find that Computer Software (8%) and Information Technology and Services (8%) are the largest segments.

Companies using Freshservice - Distribution by industry

Top Countries that use Freshservice

Top Countries that use Freshservice

43% of Freshservice customers are in United States, 12% are in United Kingdom, 6% are in Australia and 6% are in Canada.

Freshservice customers by country

Distribution of companies that use Freshservice based on company size (Employees)

Distribution of companies that use Freshservice based on company size (Employees)
Of all the customers that are using Freshservice,a majority (55%) are medium-sized, 16% are large ( >1000 employees) and 29 are small (<50 employees).
Companies using Freshservice, by size (number of employees)

Distribution of companies that use Freshservice based on company size (Revenue)

Distribution of companies that use Freshservice based on company size (Revenue)
Of all the customers that are using Freshservice, a majority (65%) are small (<$50M), 9% are large (>$1000M) and 22% are medium-sized.
Freshservice clients - distribution by company revenue

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