We have data on 3,050 companies that use Freshservice. The companies using Freshservice are most often found in United States and in the Computer Software industry. Freshservice is most often used by companies with 50-200 employees and 10M-50M dollars in revenue. Our data for Freshservice usage goes back as far as 3 years and 7 months.
|Skybridge Americas, Inc.||skybridgeamericas.com||United States||50M-100M||500-1000|
|ROBERT W WOODRUFF ARTS CENTER INC||woodruffcenter.org||United States||50M-100M||1000-5000|
|Nations Reliable Lending, LLC||nrlmortgage.com||United States||10M-50M||200-500|
|Trail Appliances Ltd.||trailappliances.com||Canada||10M-50M||200-500|
|Qualys Inc||qualys.com||United States||200M-1000M||500-1000|
We use the best indexing techniques combined with advanced data science to monitor the market share of over 12,500 technology products, including IT Helpdesk Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the IT Helpdesk Management category, Freshservice has a market share of about 10.4%. Other major and competing products in this category include:
Freshservice is a cloud-based service desk and takes a fresh approach towards ITIL. It puts a refreshing user interface on top of robust ticketing and asset management capabilities.
Looking at Freshservice customers by industry, we find that Computer Software (8%) and Information Technology and Services (8%) are the largest segments.
43% of Freshservice customers are in United States, 12% are in United Kingdom, 6% are in Australia and 6% are in Canada.