Companies using Freshservice

We have data on 1,633 companies that use Freshservice. The companies using Freshservice are most often found in United States and in the Computer Software industry. Freshservice is most often used by companies with 50-200 employees and 10M-50M dollars in revenue. Our data for Freshservice usage goes back as far as 3 years and 2 months.

If you’re interested in the companies that use Freshservice, you may want to check out ServiceNow and HP Service Manager as well.

Who uses Freshservice?

Some of the companies that use Freshservice include:
Company Website Country Revenue Company Size
AMERICARES FOUNDATION INC americares.org United States >1000M 50-200
5.11, Inc. 511tactical.com United States 200M-1000M 1000-5000
Teach First teachfirst.org.uk United Kingdom 50M-100M 500-1000
LOFT Interiors loft-interiors.co.uk United Kingdom 10M-50M 50-200
Raleigh International raleighinternational.org United Kingdom 10M-50M 50-200

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Freshservice Market Share and Competitors in IT Helpdesk Management

We use the best scanning techniques combined with advanced data science to monitor the market share of over 5,000 technology products, including IT Helpdesk Management. In the IT Helpdesk Management category, Freshservice has a market share of about 7.5%. Other major and competing products in this category include:

Freshservice
IT Helpdesk Management
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1,633
Companies using Freshservice
Freshservice market share in IT Helpdesk Management is about 7.53%
IT Helpdesk Management

What is Freshservice?

Freshservice is a cloud-based service desk and takes a fresh approach towards ITIL. It puts a refreshing user interface on top of robust ticketing and asset management capabilities.

Top Industries that use Freshservice

Top Industries that use Freshservice

Looking at Freshservice customers by industry, we find that Computer Software (11%) and Information Technology and Services (10%) are the largest segments.

Companies using Freshservice - Distribution by industry

Top Countries that use Freshservice

Top Countries that use Freshservice

47% of Freshservice customers are in United States, 13% are in United Kingdom, 6% are in Australia and 6% are in Canada.

Freshservice customers by country

Distribution of companies that use Freshservice based on company size (Employees)

Distribution of companies that use Freshservice based on company size (Employees)
Of all the companies that are using Freshservice,a majority (55%) are medium-sized, 13% are large ( >1000 employees) and 30 are small (<50 employees).
Companies using Freshservice, by size (number of employees)

Distribution of companies that use Freshservice based on company size (Revenue)

Distribution of companies that use Freshservice based on company size (Revenue)
Of all the companies that are using Freshservice, a majority (70%) are small (<$50M), 7% are large (>$1000M) and 18% are medium-sized.
Freshservice clients - distribution by company revenue

Targeting by install base boosts your number of qualified accounts

Refine results by company size, location, and industry.
We provide targeted accounts and not contacts.