Companies using Freshservice

We have found 1,476 companies that use Freshservice. The companies using Freshservice are most often found in United States and in the Computer Software industry. Freshservice is most often used by companies with 50-200 employees and 10M-50M dollars in revenue. Our data for Freshservice usage goes back as far as 2 years and 11 months.

Did you know that Freshservice customers are also likely to use ServiceNow and HP Service Manager?

Who uses Freshservice?

List of the top companies using Freshservice :
Company Website Country Revenue Company Size
K3 Business Technology Group PLC k3btg.com United Kingdom 50M-100M 500-1000
InXpo, Inc. inxpo.com United States 10M-50M 200-500
Mittera Group, Inc. mittera.com United States 100M-200M 500-1000
REPL Group replgroup.com United Kingdom 100M-200M 500-1000
Ruder Finn, Inc. ruderfinn.com United States 100M-200M 500-1000

Targeting by install base boosts your number of qualified accounts

Refine results by company size, location, and industry.
We provide targeted accounts and not contacts.
Delivery in one day or less.

Freshservice Market Share and Competitors in IT Helpdesk Management

We use the best scanning techniques combined with advanced data science to monitor the market share of over 5,000 technology products, including IT Helpdesk Management. In the IT Helpdesk Management category, Freshservice has a market share of about 7.9%. Other major and competing products in this category include:

Freshservice
IT Helpdesk Management
Share this report: twitter share facebook share linkedin share
1,476
Companies using Freshservice
Freshservice market share in IT Helpdesk Management is about 7.91%
IT Helpdesk Management

What is Freshservice?

Freshservice is a cloud-based service desk and takes a fresh approach towards ITIL. It puts a refreshing user interface on top of robust ticketing and asset management capabilities.

Top Industries that use Freshservice

Top Industries that use Freshservice

Looking at Freshservice customers by industry, we find that Computer Software (11%), Information Technology and Services (10%) and Construction (5%) are the largest segments.

Companies using Freshservice - Distribution by industry
Companies that use Freshservice, by industry :
Industry Number of companies
Computer Software 156
Information Technology and Services 149
Construction 74
Hospital & Health Care 60
Education Management 45
Financial Services 40
Retail 38
Real Estate 36
Nonprofit Organization Management 35
Civic & Social Organization 33

Top Countries that use Freshservice

Top Countries that use Freshservice

47% of Freshservice customers are in United States, 14% are in United Kingdom, 6% are in Australia and 6% are in Canada.

Freshservice customers by country
Companies that use Freshservice, by country :
Country Number of companies
United States 698
United Kingdom 201
Australia 89
Canada 83
Netherlands 74
Sweden 27
Belgium 23
New Zealand 19
Germany 18
Spain 18

Distribution of companies that use Freshservice based on company size (Employees)

Distribution of companies that use Freshservice based on company size (Employees)
Of all the companies that are using Freshservice,a majority (55%) are medium-sized, 13% are large ( >1000 employees) and 31 are small (<50 employees).
Companies using Freshservice, by size (number of employees)
Companies that use Freshservice, by employees :
Employees Number of companies
1-10 Employees 107
10-50 Employees 285
50-200 Employees 397
200-500 Employees 225
500-1000 Employees 99
1000-5000 Employees 70
5000-10000 Employees 11
>10000 Employees 14

Distribution of companies that use Freshservice based on company size (Revenue)

Distribution of companies that use Freshservice based on company size (Revenue)
Of all the companies that are using Freshservice, a majority (72%) are small (<$50M), 7% are large (>$1000M) and 18% are medium-sized.
Freshservice clients - distribution by company revenue
Companies that use Freshservice, by revenue :
Revenue (in USD) Number of companies
0M-1M 124
1M-10M 361
10M-50M 466
50M-100M 135
100M-200M 72
200M-1000M 71
>1000M 20

Targeting by install base boosts your number of qualified accounts

Refine results by company size, location, and industry.
We provide targeted accounts and not contacts.
Delivery in one day or less.