We have data on 1,021 companies that use Calabrio. The companies using Calabrio are most often found in United States and in the Information Technology and Services industry. Calabrio is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Calabrio usage goes back as far as 6 years and 10 months.
|Company||H&R Block, Inc.|
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Contact Center Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Contact Center Management category, Calabrio has a market share of about 0.8%. Other major and competing products in this category include:
Calabrio provides contact center workforce optimization and analytics software that's easy to implement, use and maintain. Calabrio ONE makes it easier to get call recording, quality management, workforce management, analytics, performance management and customer interaction working together for increased value.
Looking at Calabrio customers by industry, we find that Information Technology and Services (20%), Hospital & Health Care (10%), Financial Services (8%) and Computer Software (6%) are the largest segments.
81% of Calabrio customers are in United States and 5% are in Canada.
Of all the customers that are using Calabrio, a majority (52%) are large (>1000 employees), 12% are small (<50 employees) and 34% are medium-sized.
Of all the customers that are using Calabrio, 37% are small (<$50M), 10% are medium-sized and 44% are large (>$1000M).