About Playvox
playvox.comPlayvox's powerfully simple workforce engagement management (WEM) solutions transform customer care. We deeply understand that exceptional employee engagement produces extraordinary customer experiences, and we love creating solutions that help our customers unlock the full potential in every employee and every interaction. Playvox powers the world's fastest-growing brands. Our agent-empowering suite of workforce management, quality assurance, performance, learning, customer AI, and gamification lives seamlessly in the modern support operations ecosystem with platforms like Amazon Connect, Salesforce, Slack, ServiceNow, and Zendesk.
SaaS Adoption
SaaS Adoption indicates the level of adoption by this company of software as a service services.
Cloud Adoption
Cloud Adoption indicates the level of adoption by this company of cloud services.
IT Footprint
IT Footprint gives a relative indication of how much IT services this company consumes.
IT Spend
IT Spend shows roughly how much this client spends on IT per year in USD.
Enlyft tracks the use of over 15,000 technologies and has proprietary data on over 18 million companies worldwide.
Know the products your prospects use
Vendor Usage
Playvox uses 5 different technologies from 37 different vendors. They have above average use of several technologies including OpenAI, Amazon AWS and Salesforce.com CRM.
Product Categories
Playvox uses products from 44 different product categories. They are particularly heavy users of products in Software Frameworks, Cloud Platforms & Services, and Customer Service Management.
Recently Detected Technologies
Enlyft tracks the use of over 15,000 technologies and has proprietary data on over 18 million companies worldwide.
| Technology | Category | Vendor | Usage |
|---|---|---|---|
| PlayVox | Contact Center Management | PlayVox |  |
| Java | Programming Languages | Oracle |  |
| MongoDB | Database Management System | MongoDB, Inc. | |
| AWS Lambda | Cloud Platforms & Services | Amazon | |
| Node.js | Software Frameworks | Node.js Foundation | |
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