We have data on 2,010 companies that use CA Service Desk Manager. The companies using CA Service Desk Manager are most often found in United States and in the Information Technology and Services industry. CA Service Desk Manager is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for CA Service Desk Manager usage goes back as far as 8 years and 1 months.
|Company||HTS Inc. Consultants|
|Company||Blackfriars Insurance Brokers Ltd|
|HTS Inc. Consultants||htshouston.com||United States||10M-50M||500-1000|
|eBay Inc.||ebay.com||United States||>1000M||>10000|
|Blackfriars Insurance Brokers Ltd||blackfriarsgroup.com||United Kingdom||>1000M||>10000|
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including IT Helpdesk Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the IT Helpdesk Management category, CA Service Desk Manager has a market share of about 2.6%. Other major and competing products in this category include:
CA Service Desk Manager enables you to deliver consistent CMDB with help desk software. Our service desk software provides innovative change management, extensive automation and software-as-a-service (SaaS) and on-premises delivery models that help enable a proactive approach to IT service management and reduce business costs and risk.
Looking at CA Service Desk Manager customers by industry, we find that Information Technology and Services (29%), Computer Software (7%), Financial Services (5%) and Hospital & Health Care (5%) are the largest segments.
53% of CA Service Desk Manager customers are in United States and 6% are in India.
Of all the customers that are using CA Service Desk Manager, a majority (55%) are large (>1000 employees), 14% are small (<50 employees) and 31% are medium-sized.
Of all the customers that are using CA Service Desk Manager, a majority (53%) are large (>$1000M), 26% are small (<$50M) and 16% are medium-sized.