Companies using CA Service Desk Manager
We have data on 2,261 companies that use CA Service Desk Manager. The companies using CA Service Desk Manager are most often found in United States and in the Computer Software industry. CA Service Desk Manager is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for CA Service Desk Manager usage goes back as far as 5 years and 10 months.
If you’re interested in the companies that use CA Service Desk Manager, you may want to check out ServiceNow and HP Service Manager as well.
Who uses CA Service Desk Manager?
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CA Service Desk Manager Market Share and Competitors in IT Helpdesk Management
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including IT Helpdesk Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the IT Helpdesk Management category, CA Service Desk Manager has a market share of about 7.9%. Other major and competing products in this category include:
IT Helpdesk Management
What is CA Service Desk Manager?
CA Service Desk Manager enables you to deliver consistent CMDB with help desk software. Our service desk software provides innovative change management, extensive automation and software-as-a-service (SaaS) and on-premises delivery models that help enable a proactive approach to IT service management and reduce business costs and risk.
Top Industries that use CA Service Desk Manager
Looking at CA Service Desk Manager customers by industry, we find that Computer Software (24%), Information Technology and Services (14%) and Hospital & Health Care (5%) are the largest segments.
Top Countries that use CA Service Desk Manager
55% of CA Service Desk Manager customers are in United States and 6% are in India.
Distribution of companies that use CA Service Desk Manager based on company size (Employees)
Of all the customers that are using CA Service Desk Manager, 18% are small (<50 employees), 34% are medium-sized and 48% are large (>1000 employees).
Distribution of companies that use CA Service Desk Manager based on company size (Revenue)
Of all the customers that are using CA Service Desk Manager, 42% are small (<$50M), 9% are medium-sized and 41% are large (>$1000M).
