We have data on 108 companies that use CA Business Service Insight. The companies using CA Business Service Insight are most often found in United States and in the Information Technology and Services industry. CA Business Service Insight is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for CA Business Service Insight usage goes back as far as 6 years and 9 months.
|Duke University||duke.edu||United States||>1000M||>10000|
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including IT Helpdesk Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the IT Helpdesk Management category, CA Business Service Insight has a market share of about 0.2%. Other major and competing products in this category include:
CA Business Service Insight (CA BSI) provides performance management of your service level agreements (SLAs) and IT services. This SLA management solution can help your organization better articulate the value of your IT in business terms and understand service performance from the top down.
Looking at CA Business Service Insight customers by industry, we find that Information Technology and Services (43%), Telecommunications (11%) and Computer Software (6%) are the largest segments.
41% of CA Business Service Insight customers are in United States, 9% are in Italy, 7% are in Spain and 7% are in Brazil.
Of all the customers that are using CA Business Service Insight, a majority (53%) are large (>1000 employees), 12% are small (<50 employees) and 26% are medium-sized.
Of all the customers that are using CA Business Service Insight, a majority (52%) are large (>$1000M), 28% are small (<$50M) and 10% are medium-sized.