We have data on 64 companies that use CA Business Service Insight. The companies using CA Business Service Insight are most often found in United States and in the Computer Software industry. CA Business Service Insight is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for CA Business Service Insight usage goes back as far as 4 years and 4 months.
|Amadeus It Group SA||amadeus.com||Spain||>1000M||>10000|
|Summit Technologies, Inc.||summtech.com||United States||10M-50M||50-200|
We use the best scanning techniques combined with advanced data science to monitor the market share of over 5,000 technology products, including IT Helpdesk Management. In the IT Helpdesk Management category, CA Business Service Insight has a market share of about 0.3%. Other major and competing products in this category include:
CA Business Service Insight (CA BSI) provides performance management of your service level agreements (SLAs) and IT services. This SLA management solution can help your organization better articulate the value of your IT in business terms and understand service performance from the top down.
Looking at CA Business Service Insight customers by industry, we find that Computer Software (27%) and Information Technology and Services (21%) are the largest segments.
28% of CA Business Service Insight customers are in United States, 8% are in India, 8% are in Italy and 7% are in Spain.