Companies using BMC Service Desk Express
We have data on 1,278 companies that use BMC Service Desk Express. The companies using BMC Service Desk Express are most often found in United States and in the Information Technology and Services industry. BMC Service Desk Express is most often used by companies with 1000-5000 employees and >1000M dollars in revenue. Our data for BMC Service Desk Express usage goes back as far as 7 years and 5 months.
If you’re interested in the companies that use BMC Service Desk Express, you may want to check out ServiceNow and JIRA Service Desk as well.
Who uses BMC Service Desk Express?
| Company | BLUE CROSS BLUE SHIELD ASSOCIATION |
| Website | bcbs.com |
| Country | United States |
| Revenue | 200M-1000M |
| Company Size | 1000-5000 |
| Company | Blackfriars Group |
| Website | blackfriarsgroup.com |
| Country | United Kingdom |
| Revenue | 1M-10M |
| Company Size | >10000 |
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| BLUE CROSS BLUE SHIELD ASSOCIATION | bcbs.com | United States | 200M-1000M | 1000-5000 |
| Blackfriars Group | blackfriarsgroup.com | United Kingdom | 1M-10M | >10000 |
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BMC Service Desk Express Market Share and Competitors in IT Helpdesk Management
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including IT Helpdesk Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the IT Helpdesk Management category, BMC Service Desk Express has a market share of about 3.0%. Other major and competing products in this category include:
IT Helpdesk Management
What is BMC Service Desk Express?
The BMC Service Desk Express solution provides the central hub for IT management, by recording and tracking company IT users, resources and assets and their associated incidents, problems, and changes. To allow BMC Service Desk Express to serve as this central repository, the BMC Service Desk Express Integration Engine provides thorough and robust integration with other applications and reference data stores in the organization.
Top Industries that use BMC Service Desk Express
Looking at BMC Service Desk Express customers by industry, we find that Information Technology and Services (16%), Hospital & Health Care (9%), Government Administration (6%) and Higher Education (5%) are the largest segments.
Top Countries that use BMC Service Desk Express
67% of BMC Service Desk Express customers are in United States, 9% are in Canada and 5% are in United Kingdom.
Distribution of companies that use BMC Service Desk Express based on company size (Employees)
Of all the customers that are using BMC Service Desk Express, a majority (60%) are large (>1000 employees), 11% are small (<50 employees) and 27% are medium-sized.
Distribution of companies that use BMC Service Desk Express based on company size (Revenue)
Of all the customers that are using BMC Service Desk Express, 35% are small (<$50M), 9% are medium-sized and 48% are large (>$1000M).
