Companies using BMC Service Desk Express

We have found 1,000 companies that use BMC Service Desk Express. The companies using BMC Service Desk Express are most often found in United States and in the Computer Software industry. BMC Service Desk Express is most often used by companies with 1000-5000 employees and >1000M dollars in revenue. Our data for BMC Service Desk Express usage goes back as far as 4 years and 3 months.

Did you know that BMC Service Desk Express customers are also likely to use ServiceNow and HP Service Manager?

Who uses BMC Service Desk Express?

List of the top companies using BMC Service Desk Express :
Company Website Country Revenue Company Size
Fulcrum IT Services fulcrumco.com United States 50M-100M 500-1000
Column Technologies, Inc. columnit.com United States 50M-100M 200-500
Sentinel Technologies, Inc. sentinel.com United States 50M-100M 500-1000
InComm, Inc. incomm.com United States 200M-1000M 1000-5000
Carey Group PLC careysplc.co.uk United Kingdom 200M-1000M 1000-5000

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BMC Service Desk Express Market Share and Competitors in IT Helpdesk Management

We use the best scanning techniques combined with advanced data science to monitor the market share of over 5,000 technology products, including IT Helpdesk Management. In the IT Helpdesk Management category, BMC Service Desk Express has a market share of about 5.8%. Other major and competing products in this category include:

BMC Service Desk Express
IT Helpdesk Management
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1,000
Companies using BMC Service Desk Express
BMC Service Desk Express market share in IT Helpdesk Management is about 5.76%
IT Helpdesk Management

What is BMC Service Desk Express?

The BMC Service Desk Express solution provides the central hub for IT management, by recording and tracking company IT users, resources and assets and their associated incidents, problems, and changes. To allow BMC Service Desk Express to serve as this central repository, the BMC Service Desk Express Integration Engine provides thorough and robust integration with other applications and reference data stores in the organization.

Top Industries that use BMC Service Desk Express

Top Industries that use BMC Service Desk Express

Looking at BMC Service Desk Express customers by industry, we find that Computer Software (15%), Hospital & Health Care (10%) and Higher Education (6%) are the largest segments.

Companies using BMC Service Desk Express - Distribution by industry
Companies that use BMC Service Desk Express, by industry :
Industry Number of companies
Computer Software 153
Hospital & Health Care 103
Higher Education 55
Government Administration 40
Financial Services 39
Information Technology and Services 39
Insurance 37
Retail 27
Computer Hardware 20
Banking 20

Top Countries that use BMC Service Desk Express

Top Countries that use BMC Service Desk Express

61% of BMC Service Desk Express customers are in United States, 9% are in Canada and 5% are in United Kingdom.

BMC Service Desk Express customers by country
Companies that use BMC Service Desk Express, by country :
Country Number of companies
United States 606
Canada 94
United Kingdom 52
Australia 26
Netherlands 23
France 18
India 15
Belgium 10
Germany 7
Switzerland 7

Distribution of companies that use BMC Service Desk Express based on company size (Employees)

Distribution of companies that use BMC Service Desk Express based on company size (Employees)
Of all the companies that are using BMC Service Desk Express,a majority (56%) are large (>1000 employees), 13% are small (<50 employees) and 30% are medium-sized.
Companies using BMC Service Desk Express, by size (number of employees)
Companies that use BMC Service Desk Express, by employees :
Employees Number of companies
1-10 Employees 22
10-50 Employees 55
50-200 Employees 76
200-500 Employees 75
500-1000 Employees 77
1000-5000 Employees 230
5000-10000 Employees 80
>10000 Employees 166

Distribution of companies that use BMC Service Desk Express based on company size (Revenue)

Distribution of companies that use BMC Service Desk Express based on company size (Revenue)
Of all the companies that are using BMC Service Desk Express, a majority (50%) are large (>$1000M), 22% are small (<$50M) and 21% are medium-sized.
BMC Service Desk Express clients - distribution by company revenue
Companies that use BMC Service Desk Express, by revenue :
Revenue (in USD) Number of companies
0M-1M 36
1M-10M 76
10M-50M 92
50M-100M 76
100M-200M 83
200M-1000M 210
>1000M 248

Targeting by install base boosts your number of qualified accounts

Refine results by company size, location, and industry.
We provide targeted accounts and not contacts.
Delivery in one day or less.