Companies using BMC Remedy Help Desk

We have found 1,415 companies that use BMC Remedy Help Desk. The companies using BMC Remedy Help Desk are most often found in United States and in the Computer Software industry. BMC Remedy Help Desk is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for BMC Remedy Help Desk usage goes back as far as 3 years and 9 months.

Did you know that BMC Remedy Help Desk customers are also likely to use BMC Remedy ITSM and BMC Remedy ARS?

Who uses BMC Remedy Help Desk?

List of the top companies using BMC Remedy Help Desk :
Company Website Country Revenue Company Size
School of the Art Institute of Chicago saic.edu United States 100M-200M 500-1000
Chickasaw Nation Industries, Inc. chickasaw.com United States 200M-1000M 1000-5000
Universal Consulting Services universal-inc.net United States 10M-50M 200-500
Vencore, Inc. vencore.com United States >1000M 5000-10000
Rehabilitation Institute of Chicago, Inc. ric.org United States 200M-1000M 1000-5000

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BMC Remedy Help Desk Market Share and Competitors in IT Helpdesk Management

We use the best scanning techniques combined with advanced data science to monitor the market share of over 5,000 technology products, including IT Helpdesk Management. In the IT Helpdesk Management category, BMC Remedy Help Desk has a market share of about 8.9%. Other major and competing products in this category include:

BMC Remedy Help Desk
IT Helpdesk Management
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1,415
Companies using BMC Remedy Help Desk
BMC Remedy Help Desk market share in IT Helpdesk Management is about 8.87%
IT Helpdesk Management

What is BMC Remedy Help Desk?

BMC Remedy Service Desk is an incident and problem automated workflow solution that can cost-effectively reduce the number of incidents handled, improve resolution times, and prevent future incidents from occurring, while improving IT staff efficiency.

Top Industries that use BMC Remedy Help Desk

Top Industries that use BMC Remedy Help Desk

Looking at BMC Remedy Help Desk customers by industry, we find that Computer Software (17%), Hospital & Health Care (6%), Information Technology and Services (6%) and Government Administration (5%) are the largest segments.

Companies using BMC Remedy Help Desk - Distribution by industry
Companies that use BMC Remedy Help Desk, by industry :
Industry Number of companies
Computer Software 261
Hospital & Health Care 90
Information Technology and Services 90
Government Administration 82
Staffing and Recruiting 64
Telecommunications 64
Higher Education 59
Financial Services 55
Retail 36
Computer Hardware 34

Top Countries that use BMC Remedy Help Desk

Top Countries that use BMC Remedy Help Desk

66% of BMC Remedy Help Desk customers are in United States and 6% are in United Kingdom.

BMC Remedy Help Desk customers by country
Companies that use BMC Remedy Help Desk, by country :
Country Number of companies
United States 1006
United Kingdom 92
Canada 48
India 39
Australia 35
South Africa 12
Switzerland 12
Germany 11
Ireland 11
Netherlands 11

Distribution of companies that use BMC Remedy Help Desk based on company size (Employees)

Distribution of companies that use BMC Remedy Help Desk based on company size (Employees)
Of all the companies that are using BMC Remedy Help Desk,a majority (52%) are large (>1000 employees), 15% are small (<50 employees) and 32% are medium-sized.
Companies using BMC Remedy Help Desk, by size (number of employees)
Companies that use BMC Remedy Help Desk, by employees :
Employees Number of companies
>10000 Employees 387
1000-5000 Employees 211
50-200 Employees 173
10-50 Employees 123
200-500 Employees 122
5000-10000 Employees 104
500-1000 Employees 90
1-10 Employees 40

Distribution of companies that use BMC Remedy Help Desk based on company size (Revenue)

Distribution of companies that use BMC Remedy Help Desk based on company size (Revenue)
Of all the companies that are using BMC Remedy Help Desk, a majority (50%) are large (>$1000M), 27% are small (<$50M) and 16% are medium-sized.
BMC Remedy Help Desk clients - distribution by company revenue
Companies that use BMC Remedy Help Desk, by revenue :
Revenue (in USD) Number of companies
>1000M 504
200M-1000M 194
10M-50M 185
1M-10M 166
50M-100M 106
100M-200M 77
0M-1M 52

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We provide targeted accounts and not contacts.
Delivery in one day or less.