We have data on 1,482 companies that use BMC Remedy Help Desk. The companies using BMC Remedy Help Desk are most often found in United States and in the Computer Software industry. BMC Remedy Help Desk is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for BMC Remedy Help Desk usage goes back as far as 4 years and 8 months.
|Tate & Lyle PLC||tateandlyle.com||United Kingdom||>1000M||1000-5000|
|A-V SERVICES, INCORPORATED||avservices.net||United States||10M-50M||50-200|
|Caesars Entertainment Corporation||caesars.com||United States||>1000M||>10000|
|U.S. Citizenship and Immigration Services||uscis.gov||United States||>1000M||>10000|
We use the best scanning techniques combined with advanced data science to monitor the market share of over 5,000 technology products, including IT Helpdesk Management. In the IT Helpdesk Management category, BMC Remedy Help Desk has a market share of about 7.7%. Other major and competing products in this category include:
BMC Remedy Service Desk is an incident and problem automated workflow solution that can cost-effectively reduce the number of incidents handled, improve resolution times, and prevent future incidents from occurring, while improving IT staff efficiency.
Looking at BMC Remedy Help Desk customers by industry, we find that Computer Software (20%), Hospital & Health Care (6%), Information Technology and Services (6%) and Government Administration (6%) are the largest segments.
67% of BMC Remedy Help Desk customers are in United States and 7% are in United Kingdom.