Companies using BMC Remedy Help Desk
We have data on 1,579 companies that use BMC Remedy Help Desk. The companies using BMC Remedy Help Desk are most often found in United States and in the Information Technology and Services industry. BMC Remedy Help Desk is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for BMC Remedy Help Desk usage goes back as far as 9 years and 1 months.
If you’re interested in the companies that use BMC Remedy Help Desk, you may want to check out ServiceNow and JIRA Service Desk as well.
Who uses BMC Remedy Help Desk?
| Company | SAP SE |
| Website | sap.com |
| Country | United States |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | The United States Geological Survey |
| Website | usgs.gov |
| Country | United States |
| Revenue | >1000M |
| Company Size | 5000-10000 |
| Company | University of Arizona |
| Website | arizona.edu |
| Country | United States |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | Choice Hotels |
| Website | choicehotels.com |
| Country | United States |
| Revenue | >1000M |
| Company Size | 1000-5000 |
| Company | Infosys Ltd |
| Website | infosys.com |
| Country | India |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| SAP SE | sap.com | United States | >1000M | >10000 |
| The United States Geological Survey | usgs.gov | United States | >1000M | 5000-10000 |
| University of Arizona | arizona.edu | United States | >1000M | >10000 |
| Choice Hotels | choicehotels.com | United States | >1000M | 1000-5000 |
| Infosys Ltd | infosys.com | India | >1000M | >10000 |
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BMC Remedy Help Desk Market Share and Competitors in IT Helpdesk Management
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including IT Helpdesk Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the IT Helpdesk Management category, BMC Remedy Help Desk has a market share of about 2.0%. Other major and competing products in this category include:
IT Helpdesk Management
What is BMC Remedy Help Desk?
BMC Remedy Service Desk is an incident and problem automated workflow solution that can cost-effectively reduce the number of incidents handled, improve resolution times, and prevent future incidents from occurring, while improving IT staff efficiency.
Top Industries that use BMC Remedy Help Desk
Looking at BMC Remedy Help Desk customers by industry, we find that Information Technology and Services (19%), Computer Software (6%), Hospital & Health Care (5%) and Telecommunications (5%) are the largest segments.
Top Countries that use BMC Remedy Help Desk
74% of BMC Remedy Help Desk customers are in United States and 7% are in United Kingdom.
Distribution of companies that use BMC Remedy Help Desk based on company size (Employees)
Of all the customers that are using BMC Remedy Help Desk, a majority (56%) are large (>1000 employees), 14% are small (<50 employees) and 29% are medium-sized.
Distribution of companies that use BMC Remedy Help Desk based on company size (Revenue)
Of all the customers that are using BMC Remedy Help Desk, a majority (56%) are large (>$1000M), 27% are small (<$50M) and 13% are medium-sized.
