We have data on 1,821 companies that use BMC Remedy Help Desk. The companies using BMC Remedy Help Desk are most often found in United States and in the Computer Software industry. BMC Remedy Help Desk is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for BMC Remedy Help Desk usage goes back as far as 5 years and 4 months.
|Column Technologies, Inc.||columnit.com||United States||50M-100M||200-500|
|Federal Emergency Management Agency||fema.gov||United States||>1000M||>10000|
|Whole Foods Market Inc||wholefoodsmarket.com||United States||>1000M||>10000|
We use the best indexing techniques combined with advanced data science to monitor the market share of over 12,500 technology products, including IT Helpdesk Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the IT Helpdesk Management category, BMC Remedy Help Desk has a market share of about 5.9%. Other major and competing products in this category include:
BMC Remedy Service Desk is an incident and problem automated workflow solution that can cost-effectively reduce the number of incidents handled, improve resolution times, and prevent future incidents from occurring, while improving IT staff efficiency.
Looking at BMC Remedy Help Desk customers by industry, we find that Computer Software (19%), Hospital & Health Care (6%) and Government Administration (5%) are the largest segments.
68% of BMC Remedy Help Desk customers are in United States and 7% are in United Kingdom.