We have data on 2,350 companies that use BMC Remedy Help Desk. The companies using BMC Remedy Help Desk are most often found in United States and in the Information Technology and Services industry. BMC Remedy Help Desk is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for BMC Remedy Help Desk usage goes back as far as 7 years and 3 months.
|Company||Taos Mountain, Inc.|
|Company||California State University-Stanislaus|
|Company||Red Hat Inc|
|Taos Mountain, Inc.||taos.com||United States||100M-200M||500-1000|
|California State University-Stanislaus||csustan.edu||United States||100M-200M||1000-5000|
|Red Hat Inc||redhat.com||United States||>1000M||>10000|
|Blackfriars Group||blackfriarsgroup.com||United Kingdom||1M-10M||>10000|
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including IT Helpdesk Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the IT Helpdesk Management category, BMC Remedy Help Desk has a market share of about 5.5%. Other major and competing products in this category include:
BMC Remedy Service Desk is an incident and problem automated workflow solution that can cost-effectively reduce the number of incidents handled, improve resolution times, and prevent future incidents from occurring, while improving IT staff efficiency.
Looking at BMC Remedy Help Desk customers by industry, we find that Information Technology and Services (21%), Computer Software (6%) and Hospital & Health Care (5%) are the largest segments.
72% of BMC Remedy Help Desk customers are in United States and 6% are in United Kingdom.
Of all the customers that are using BMC Remedy Help Desk, a majority (55%) are large (>1000 employees), 15% are small (<50 employees) and 30% are medium-sized.
Of all the customers that are using BMC Remedy Help Desk, 39% are small (<$50M), 8% are medium-sized and 48% are large (>$1000M).