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Companies using BMC Remedy Help Desk

We have data on 1,712 companies that use BMC Remedy Help Desk. The companies using BMC Remedy Help Desk are most often found in United States and in the Computer Software industry. BMC Remedy Help Desk is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for BMC Remedy Help Desk usage goes back as far as 6 years and 8 months.

If you’re interested in the companies that use BMC Remedy Help Desk, you may want to check out ServiceNow and Atlassian Statuspage as well.

Who uses BMC Remedy Help Desk?

Some of the companies that use BMC Remedy Help Desk include:
Company Federal Emergency Management Agency
Website fema.gov
Country United States
Revenue >1000M
Company Size >10000

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BMC Remedy Help Desk Market Share and Competitors in IT Helpdesk Management

We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including IT Helpdesk Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the IT Helpdesk Management category, BMC Remedy Help Desk has a market share of about 5.7%. Other major and competing products in this category include:

BMC Remedy Help Desk
IT Helpdesk Management
BMC Remedy Help Desk market share in IT Helpdesk Management is about 5.68%
1,712
Companies using BMC Remedy Help Desk
IT Helpdesk Management
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    What is BMC Remedy Help Desk?

    BMC Remedy Service Desk is an incident and problem automated workflow solution that can cost-effectively reduce the number of incidents handled, improve resolution times, and prevent future incidents from occurring, while improving IT staff efficiency.

    Top Industries that use BMC Remedy Help Desk

    Looking at BMC Remedy Help Desk customers by industry, we find that Computer Software (17%), Information Technology and Services (9%), Hospital & Health Care (6%) and Government Administration (6%) are the largest segments.

    Companies using BMC Remedy Help Desk - Distribution by industry

    Top Countries that use BMC Remedy Help Desk

    73% of BMC Remedy Help Desk customers are in United States and 6% are in United Kingdom.

    BMC Remedy Help Desk customers by country

    Distribution of companies that use BMC Remedy Help Desk based on company size (Employees)

    Of all the customers that are using BMC Remedy Help Desk, a majority (53%) are large (>1000 employees), 17% are small (<50 employees) and 29% are medium-sized.

    Companies using BMC Remedy Help Desk, by size (number of employees)

    Distribution of companies that use BMC Remedy Help Desk based on company size (Revenue)

    Of all the customers that are using BMC Remedy Help Desk, a majority (50%) are large (>$1000M), 35% are small (<$50M) and 9% are medium-sized.

    BMC Remedy Help Desk clients - distribution by company revenue

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