We have data on 239 companies that use VICIdial. The companies using VICIdial are most often found in United States and in the Information Technology and Services industry. VICIdial is most often used by companies with 50-200 employees and 1M-10M dollars in revenue. Our data for VICIdial usage goes back as far as 4 years and 8 months.
Company | Accenture PLC |
Website | accenture.com |
Country | Ireland |
Revenue | >1000M |
Company Size | >10000 |
Company | Digital Media Solutions |
Website | digitalmediasolutions.com |
Country | United States |
Revenue | 200M-1000M |
Company Size | 200-500 |
Company | foodpanda |
Website | foodpanda.com |
Country | Germany |
Revenue | >1000M |
Company Size | >10000 |
Company | Upwork Global Inc., |
Website | upwork.com |
Country | United States |
Revenue | 200M-1000M |
Company Size | 500-1000 |
Company | Better Mortgage |
Website | better.com |
Country | United States |
Revenue | 200M-1000M |
Company Size | 1000-5000 |
Company | Website | Country | Revenue | Company Size |
---|---|---|---|---|
Accenture PLC | accenture.com | Ireland | >1000M | >10000 |
Digital Media Solutions | digitalmediasolutions.com | United States | 200M-1000M | 200-500 |
foodpanda | foodpanda.com | Germany | >1000M | >10000 |
Upwork Global Inc., | upwork.com | United States | 200M-1000M | 500-1000 |
Better Mortgage | better.com | United States | 200M-1000M | 1000-5000 |
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Contact Center Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Contact Center Management category, VICIdial has a market share of about 0.3%. Other major and competing products in this category include:
VICIdial is an open-source Enterprise-level contact center solution that allows agents to handle inbound and outbound phone calls as well as inbound email and customer website chat all together in the same web-based agent interface.
Looking at VICIdial customers by industry, we find that Information Technology and Services (23%), Telecommunications (12%), Marketing and Advertising (9%), Financial Services (8%) and Computer Software (6%) are the largest segments.
38% of VICIdial customers are in United States, 9% are in India and 7% are in Pakistan.
Of all the customers that are using VICIdial, 28% are small (<50 employees), 49% are medium-sized and 20% are large (>1000 employees).
Of all the customers that are using VICIdial, 47% are small (<$50M), 22% are medium-sized and 23% are large (>$1000M).