We have data on 19 companies that use Vantage Point. The companies using Vantage Point are most often found in United States and in the Financial Services industry. Vantage Point is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Vantage Point usage goes back as far as 5 years and 7 months.
|Company||OneTouch Direct LLC|
|Company||Harris Connect, LLC|
|Promero, Inc.||promero.com||United States||1M-10M||10-50|
|OneTouch Direct LLC||onetouchdirect.com||United States||200M-1000M||1000-5000|
|Harris Connect, LLC||harrisconnect.com||United States||100M-200M||500-1000|
|Maximus Inc||maximus.com||United States||>1000M||>10000|
|QVC, Inc.||qvc.com||United States||>1000M||>10000|
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Contact Center Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Contact Center Management category, Vantage Point has a market share of about 0.1%. Other major and competing products in this category include:
Vantage Point is Pipkins' premier enterprise workforce management (EWM) product, featuring comprehensive scheduling, forecasting, and planning functionality for complete enterprise-wide, front office, back office, multi-site, contact center workforce management (WFM) and performance management.
Looking at Vantage Point customers by industry, we find that Financial Services (15%), Telecommunications (10%), Government Administration (5%) and Information Technology and Services (5%) are the largest segments.
88% of Vantage Point customers are in United States.
Of all the customers that are using Vantage Point, a majority (63%) are large (>1000 employees), 2% are small (<50 employees) and 2% are medium-sized.
Of all the customers that are using Vantage Point, a majority (62%) are large (>$1000M), 6% are small (<$50M) and 0% are medium-sized.