We have data on 161 companies that use Siemens OpenScape Contact Center. The companies using Siemens OpenScape Contact Center are most often found in United States and in the Information Technology and Services industry. Siemens OpenScape Contact Center is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Siemens OpenScape Contact Center usage goes back as far as 6 years and 10 months.
|Company||Economic Modeling LLC|
|Company||Hyatt Hotels Corporation|
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Contact Center Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Contact Center Management category, Siemens OpenScape Contact Center has a market share of about 0.1%. Other major and competing products in this category include:
The OpenScape Contact Center Suite encompasses a wide array of fully integrated best-of-breed contact center applications. It offer users unprecedented capabilities to help them increase the strength and profitability of their business.
Looking at Siemens OpenScape Contact Center customers by industry, we find that Information Technology and Services (23%), Telecommunications (11%) and Hospital & Health Care (9%) are the largest segments.
60% of Siemens OpenScape Contact Center customers are in United States and 9% are in Brazil.
Of all the customers that are using Siemens OpenScape Contact Center, a majority (54%) are large (>1000 employees), 11% are small (<50 employees) and 31% are medium-sized.
Of all the customers that are using Siemens OpenScape Contact Center, 29% are small (<$50M), 9% are medium-sized and 48% are large (>$1000M).