We have data on 78 companies that use Siebel Contact Center. The companies using Siebel Contact Center are most often found in United States and in the Information Technology and Services industry. Siebel Contact Center is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Siebel Contact Center usage goes back as far as 7 years and 1 months.
|Company||Vodafone Group PLC|
|Vodafone Group PLC||vodafone.com||United Kingdom||>1000M||>10000|
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Contact Center Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Contact Center Management category, Siebel Contact Center has a market share of about 0.1%. Other major and competing products in this category include:
Oracle's Siebel Contact Center transforms a business's call center into an integral part of its total sales, marketing, and service delivery strategy. The application enables agents to handle service, support and sales interactions seamlessly across all communication channels.
Looking at Siebel Contact Center customers by industry, we find that Information Technology and Services (39%), Financial Services (6%), Telecommunications (6%) and Computer Software (5%) are the largest segments.
56% of Siebel Contact Center customers are in United States.
Of all the customers that are using Siebel Contact Center, a majority (72%) are large (>1000 employees), 7% are small (<50 employees) and 12% are medium-sized.
Of all the customers that are using Siebel Contact Center, a majority (74%) are large (>$1000M), 12% are small (<$50M) and 0% are medium-sized.