We have data on 55 companies that use Siebel Contact Center. The companies using Siebel Contact Center are most often found in United States and in the Computer Software industry. Siebel Contact Center is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Siebel Contact Center usage goes back as far as 4 years and 9 months.
|Ceridian HCM Holding Inc||ceridian.com||United States||200M-1000M||1000-5000|
We use the best scanning techniques combined with advanced data science to monitor the market share of over 5,000 technology products, including Contact Center Management. In the Contact Center Management category, Siebel Contact Center has a market share of about 0.1%. Other major and competing products in this category include:
Oracle's Siebel Contact Center transforms a business's call center into an integral part of its total sales, marketing, and service delivery strategy. The application enables agents to handle service, support and sales interactions seamlessly across all communication channels.
Looking at Siebel Contact Center customers by industry, we find that Computer Software (26%), Information Technology and Services (8%) and Banking (6%) are the largest segments.
46% of Siebel Contact Center customers are in United States and 6% are in India.