We have data on 35 companies that use Scorebuddy. The companies using Scorebuddy are most often found in United States and in the Computer Software industry. Scorebuddy is most often used by companies with 1000-5000 employees and 1M-10M dollars in revenue. Our data for Scorebuddy usage goes back as far as 3 years and 9 months.
|NatureBox, Inc.||naturebox.com||United States||10M-50M||50-200|
|permanent tsb p.l.c.||permanenttsb.ie||Ireland||200M-1000M||1000-5000|
|AVG Technologies NV||avg.com||Netherlands||200M-1000M||1000-5000|
|TripAdvisor Inc||tripadvisor.com||United States||>1000M||1000-5000|
We use the best indexing techniques combined with advanced data science to monitor the market share of over 12,500 technology products, including Contact Center Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Contact Center Management category, Scorebuddy has a market share of about 0.1%. Other major and competing products in this category include:
Scorebuddy is a cloud-based quality assurance software that evaluates customer interactions across multiple channels, calls, emails, live chat, and social media.
Looking at Scorebuddy customers by industry, we find that Computer Software (17%), Retail (6%) and Financial Services (6%) are the largest segments.
29% of Scorebuddy customers are in United States, 21% are in United Kingdom and 21% are in Ireland.