Companies using Oracle Teleservice
We have data on 134 companies that use Oracle Teleservice. The companies using Oracle Teleservice are most often found in United States and in the Information Technology and Services industry. Oracle Teleservice is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Oracle Teleservice usage goes back as far as 7 years and 5 months.
Who uses Oracle Teleservice?
| Company | Entrust Corporation |
| Website | entrust.com |
| Country | United States |
| Revenue | 100M-200M |
| Company Size | 1000-5000 |
| Company | Guidance Software Inc |
| Website | guidancesoftware.com |
| Country | Canada |
| Revenue | 100M-200M |
| Company Size | 500-1000 |
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| Entrust Corporation | entrust.com | United States | 100M-200M | 1000-5000 |
| Guidance Software Inc | guidancesoftware.com | Canada | 100M-200M | 500-1000 |
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Oracle Teleservice Market Share and Competitors in Contact Center Management
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Contact Center Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Contact Center Management category, Oracle Teleservice has a market share of about 0.1%. Other major and competing products in this category include:
Contact Center Management
What is Oracle Teleservice?
Oracle TeleService integrates with all your CRM applications to automate the entire problem resolution process, whether the request arrives by phone, email or the web. Route requests to the right agent. Provide instant access to a comprehensive solutions database. Prevent revenue leakage with complete entitlement information. And prompt agents with intelligent cross-sell and up-sell opportunities.
Top Industries that use Oracle Teleservice
Looking at Oracle Teleservice customers by industry, we find that Information Technology and Services (26%) and Computer Software (13%) are the largest segments.
Top Countries that use Oracle Teleservice
64% of Oracle Teleservice customers are in United States and 9% are in India.
Distribution of companies that use Oracle Teleservice based on company size (Employees)
Of all the customers that are using Oracle Teleservice, a majority (69%) are large (>1000 employees), 4% are small (<50 employees) and 18% are medium-sized.
Distribution of companies that use Oracle Teleservice based on company size (Revenue)
Of all the customers that are using Oracle Teleservice, a majority (57%) are large (>$1000M), 17% are small (<$50M) and 13% are medium-sized.
