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Companies using Oracle Teleservice

We have data on 127 companies that use Oracle Teleservice. The companies using Oracle Teleservice are most often found in United States and in the Information Technology and Services industry. Oracle Teleservice is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Oracle Teleservice usage goes back as far as 6 years and 7 months.

If you’re interested in the companies that use Oracle Teleservice, you may want to check out Voxify and Five9 as well.

Who uses Oracle Teleservice?

Some of the companies that use Oracle Teleservice include:
Company Mavenir Systems
Website mavenir.com
Country United States
Revenue 200M-1000M
Company Size 5000-10000
Company Entrust Corporation
Website entrust.com
Country United States
Revenue 100M-200M
Company Size 1000-5000

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Oracle Teleservice Market Share and Competitors in Contact Center Management

We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Contact Center Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Contact Center Management category, Oracle Teleservice has a market share of about 0.1%. Other major and competing products in this category include:

Oracle Teleservice
Contact Center Management
Oracle Teleservice market share in Contact Center Management is about 0.1%
127
Companies using Oracle Teleservice
Contact Center Management
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    What is Oracle Teleservice?

    Oracle TeleService integrates with all your CRM applications to automate the entire problem resolution process, whether the request arrives by phone, email or the web. Route requests to the right agent. Provide instant access to a comprehensive solutions database. Prevent revenue leakage with complete entitlement information. And prompt agents with intelligent cross-sell and up-sell opportunities.

    Top Industries that use Oracle Teleservice

    Looking at Oracle Teleservice customers by industry, we find that Information Technology and Services (27%) and Computer Software (8%) are the largest segments.

    Companies using Oracle Teleservice - Distribution by industry

    Top Countries that use Oracle Teleservice

    66% of Oracle Teleservice customers are in United States and 6% are in India.

    Oracle Teleservice customers by country

    Distribution of companies that use Oracle Teleservice based on company size (Employees)

    Of all the customers that are using Oracle Teleservice, a majority (61%) are large (>1000 employees), 6% are small (<50 employees) and 26% are medium-sized.

    Companies using Oracle Teleservice, by size (number of employees)

    Distribution of companies that use Oracle Teleservice based on company size (Revenue)

    Of all the customers that are using Oracle Teleservice, a majority (52%) are large (>$1000M), 28% are small (<$50M) and 8% are medium-sized.

    Oracle Teleservice clients - distribution by company revenue

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