We have data on 21 companies that use Observe.AI. The companies using Observe.AI are most often found in United States and in the Computer Software industry. Observe.AI is most often used by companies with 50-200 employees and 10M-50M dollars in revenue. Our data for Observe.AI usage goes back as far as 5 months.
Company | 2U |
Website | 2u.com |
Country | United States |
Revenue | 200M-1000M |
Company Size | 1000-5000 |
Company | Truckstop.com |
Website | truckstop.com |
Country | United States |
Revenue | 100M-200M |
Company Size | 500-1000 |
Company | LaunchSquad |
Website | launchsquad.com |
Country | United States |
Revenue | 10M-50M |
Company Size | 50-200 |
Company | 7-Eleven |
Website | 7-eleven.com |
Country | United States |
Revenue | >1000M |
Company Size | >10000 |
Company | Observe.AI |
Website | observe.ai |
Country | United States |
Revenue | 50M-100M |
Company Size | 200-500 |
Company | Website | Country | Revenue | Company Size |
---|---|---|---|---|
2U | 2u.com | United States | 200M-1000M | 1000-5000 |
Truckstop.com | truckstop.com | United States | 100M-200M | 500-1000 |
LaunchSquad | launchsquad.com | United States | 10M-50M | 50-200 |
7-Eleven | 7-eleven.com | United States | >1000M | >10000 |
Observe.AI | observe.ai | United States | 50M-100M | 200-500 |
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Contact Center Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Contact Center Management category, Observe.AI has a market share of about 0.1%. Other major and competing products in this category include:
Observe.AI is a conversation intelligence for contact centers, powered by Generative AI. It is a contact center LLM (Large Language Models) that helps gain insights from customer interactions, maximize frontline team performance, automates workflows and accelerate outcomes. It is used to transcribe and analyze agent-customer conversations, surface insights that improve CX (customer experience), drive revenue growth, boost operational efficiency and mitigate compliance risk.
Looking at Observe.AI customers by industry, we find that Computer Software (19%), Education Management (5%), Public Relations and Communications (5%), Telecommunications (5%) and Venture Capital & Private Equity (5%) are the largest segments.
73% of Observe.AI customers are in United States, 6% are in United Kingdom and 6% are in Singapore.
Of all the customers that are using Observe.AI, 10% are small (<50 employees), 36% are medium-sized and 21% are large (>1000 employees).
Of all the customers that are using Observe.AI, 35% are small (<$50M), 12% are medium-sized and 25% are large (>$1000M).