We have data on 107 companies that use Mitel Contact Center Solutions. The companies using Mitel Contact Center Solutions are most often found in United States and in the Telecommunications industry. Mitel Contact Center Solutions is most often used by companies with 10-50 employees and 1M-10M dollars in revenue. Our data for Mitel Contact Center Solutions usage goes back as far as 4 years and 9 months.
|Tetrad Computer Applications Inc.||tetrad.com||Canada||1M-10M||10-50|
|GoAhead Solutions||goaheadsolutions.com||United States||10M-50M||50-200|
|United Technology Group||utgsolutions.com||United States||1M-10M||10-50|
|IQ Telecom LLC||iqtelecom.net||United States||10M-50M||50-200|
We use the best scanning techniques combined with advanced data science to monitor the market share of over 5,000 technology products, including Contact Center Management. In the Contact Center Management category, Mitel Contact Center Solutions has a market share of about 0.1%. Other major and competing products in this category include:
MiContact Center Enterprise Edition, designed for the MiVoice Business platform, is ideal for sophisticated contact centers of all sizes. From small, single sites to distributed, multisite, virtual contact centers, it seamlessly scales to address any need. Designed to ensure business continuity, it is a robust, resilient and highly available solution. It delivers extensive custom reporting, sophisticated voice and multimedia workflow routing, highly customized interactive voice response (IVR), and easily customized integrations for customer relationship management (CRM) and workforce management (WFM).
Looking at Mitel Contact Center Solutions customers by industry, we find that Telecommunications (19%), Computer Software (17%), Information Technology and Services (11%) and Computer Hardware (7%) are the largest segments.
57% of Mitel Contact Center Solutions customers are in United States and 15% are in United Kingdom.