We have data on 202 companies that use Mitel Contact Center Solutions. The companies using Mitel Contact Center Solutions are most often found in United States and in the Information Technology and Services industry. Mitel Contact Center Solutions is most often used by companies with 50-200 employees and 10M-50M dollars in revenue. Our data for Mitel Contact Center Solutions usage goes back as far as 7 years and 1 months.
|Company||HealthPlus of Michigan, Inc.|
|Company||Insight Enterprises Inc|
|Company||Telstra Corporation Ltd|
|Company||T-Mobile US, Inc.|
|HealthPlus of Michigan, Inc.||healthplus.org||United States||10M-50M||10-50|
|Insight Enterprises Inc||insight.com||United States||>1000M||>10000|
|Telstra Corporation Ltd||telstra.com.au||Australia||>1000M||>10000|
|T-Mobile US, Inc.||t-mobile.com||United States||>1000M||>10000|
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Contact Center Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Contact Center Management category, Mitel Contact Center Solutions has a market share of about 0.2%. Other major and competing products in this category include:
MiContact Center Enterprise Edition, designed for the MiVoice Business platform, is ideal for sophisticated contact centers of all sizes. From small, single sites to distributed, multisite, virtual contact centers, it seamlessly scales to address any need. Designed to ensure business continuity, it is a robust, resilient and highly available solution. It delivers extensive custom reporting, sophisticated voice and multimedia workflow routing, highly customized interactive voice response (IVR), and easily customized integrations for customer relationship management (CRM) and workforce management (WFM).
Looking at Mitel Contact Center Solutions customers by industry, we find that Information Technology and Services (23%), Telecommunications (19%), Financial Services (6%) and Computer Software (6%) are the largest segments.
60% of Mitel Contact Center Solutions customers are in United States, 9% are in United Kingdom and 7% are in Canada.
Of all the customers that are using Mitel Contact Center Solutions, 20% are small (<50 employees), 48% are medium-sized and 30% are large (>1000 employees).
Of all the customers that are using Mitel Contact Center Solutions, 45% are small (<$50M), 16% are medium-sized and 28% are large (>$1000M).