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Companies using Mitel Contact Center Solutions

We have data on 202 companies that use Mitel Contact Center Solutions. The companies using Mitel Contact Center Solutions are most often found in United States and in the Information Technology and Services industry. Mitel Contact Center Solutions is most often used by companies with 50-200 employees and 10M-50M dollars in revenue. Our data for Mitel Contact Center Solutions usage goes back as far as 7 years and 1 months.

If you’re interested in the companies that use Mitel Contact Center Solutions, you may want to check out Voxify and Five9 as well.

Who uses Mitel Contact Center Solutions?

Some of the companies that use Mitel Contact Center Solutions include:
Company HealthPlus of Michigan, Inc.
Website healthplus.org
Country United States
Revenue 10M-50M
Company Size 10-50
Company Insight Enterprises Inc
Website insight.com
Country United States
Revenue >1000M
Company Size >10000
Company Telstra Corporation Ltd
Website telstra.com.au
Country Australia
Revenue >1000M
Company Size >10000
Company T-Mobile US, Inc.
Website t-mobile.com
Country United States
Revenue >1000M
Company Size >10000

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Mitel Contact Center Solutions Market Share and Competitors in Contact Center Management

We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Contact Center Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Contact Center Management category, Mitel Contact Center Solutions has a market share of about 0.2%. Other major and competing products in this category include:

Mitel Contact Center Solutions
Contact Center Management
Mitel Contact Center Solutions market share in Contact Center Management is about 0.16%
202
Companies using Mitel Contact Center Solutions
Contact Center Management
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    What is Mitel Contact Center Solutions?

    MiContact Center Enterprise Edition, designed for the MiVoice Business platform, is ideal for sophisticated contact centers of all sizes. From small, single sites to distributed, multisite, virtual contact centers, it seamlessly scales to address any need. Designed to ensure business continuity, it is a robust, resilient and highly available solution. It delivers extensive custom reporting, sophisticated voice and multimedia workflow routing, highly customized interactive voice response (IVR), and easily customized integrations for customer relationship management (CRM) and workforce management (WFM).

    Top Industries that use Mitel Contact Center Solutions

    Looking at Mitel Contact Center Solutions customers by industry, we find that Information Technology and Services (23%), Telecommunications (19%), Financial Services (6%) and Computer Software (6%) are the largest segments.

    Companies using Mitel Contact Center Solutions - Distribution by industry

    Top Countries that use Mitel Contact Center Solutions

    60% of Mitel Contact Center Solutions customers are in United States, 9% are in United Kingdom and 7% are in Canada.

    Mitel Contact Center Solutions customers by country

    Distribution of companies that use Mitel Contact Center Solutions based on company size (Employees)

    Of all the customers that are using Mitel Contact Center Solutions, 20% are small (<50 employees), 48% are medium-sized and 30% are large (>1000 employees).

    Companies using Mitel Contact Center Solutions, by size (number of employees)

    Distribution of companies that use Mitel Contact Center Solutions based on company size (Revenue)

    Of all the customers that are using Mitel Contact Center Solutions, 45% are small (<$50M), 16% are medium-sized and 28% are large (>$1000M).

    Mitel Contact Center Solutions clients - distribution by company revenue

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