Companies using Jacada

We have found 224 companies that use Jacada. The companies using Jacada are most often found in United States and in the Computer Software industry. Jacada is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Jacada usage goes back as far as 4 years and 9 months.

Did you know that Jacada customers are also likely to use Voxify and Five9?

Who uses Jacada?

List of the top companies using Jacada :
Company Website Country Revenue Company Size
Context Information Security Limited contextis.com United Kingdom 50M-100M 200-500
Fulcrum IT Services fulcrumco.com United States 50M-100M 500-1000
UNICON International, Inc. unicon-intl.com United States 50M-100M 200-500
Elite WorkForce Inc eliteworkforceinc.com United States 1M-10M 10-50
Zendesk Inc zendesk.com United States 200M-1000M 1000-5000

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Jacada Market Share and Competitors in Contact Center Management

We use the best scanning techniques combined with advanced data science to monitor the market share of over 5,000 technology products, including Contact Center Management. In the Contact Center Management category, Jacada has a market share of about 0.3%. Other major and competing products in this category include:

Jacada
Contact Center Management
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224
Companies using Jacada
Jacada market share in Contact Center Management is about 0.29%
Contact Center Management

What is Jacada?

Jacada is a software and services company which provides unified desktop and process optimization products for customer service and support. Jacada enables organizations to deliver effortless customer self service and agent assisted interactions by implementing cutting edge mobile, smart device and web based visual IVR solutions, as well as optimized agent desktops and business process optimization tools.

Top Industries that use Jacada

Top Industries that use Jacada

Looking at Jacada customers by industry, we find that Computer Software (29%), Information Technology and Services (10%), Insurance (7%) and Telecommunications (6%) are the largest segments.

Companies using Jacada - Distribution by industry
Companies that use Jacada, by industry :
Industry Number of companies
Computer Software 66
Information Technology and Services 22
Insurance 17
Telecommunications 13
Financial Services 11
Banking 7
Retail 6
Government Administration 6
Computer Hardware 4
Manufacturing 4

Top Countries that use Jacada

Top Countries that use Jacada

59% of Jacada customers are in United States and 6% are in India.

Jacada customers by country
Companies that use Jacada, by country :
Country Number of companies
United States 132
India 14
United Kingdom 12
Canada 8
Germany 5
Romania 4
Italy 4
Spain 4
Israel 4
Australia 3

Distribution of companies that use Jacada based on company size (Employees)

Distribution of companies that use Jacada based on company size (Employees)
Of all the companies that are using Jacada,a majority (53%) are large (>1000 employees), 15% are small (<50 employees) and 29% are medium-sized.
Companies using Jacada, by size (number of employees)
Companies that use Jacada, by employees :
Employees Number of companies
1-10 Employees 5
10-50 Employees 21
50-200 Employees 21
200-500 Employees 20
500-1000 Employees 15
1000-5000 Employees 27
5000-10000 Employees 14
>10000 Employees 69

Distribution of companies that use Jacada based on company size (Revenue)

Distribution of companies that use Jacada based on company size (Revenue)
Of all the companies that are using Jacada, a majority (52%) are large (>$1000M), 25% are small (<$50M) and 16% are medium-sized.
Jacada clients - distribution by company revenue
Companies that use Jacada, by revenue :
Revenue (in USD) Number of companies
0M-1M 5
1M-10M 26
10M-50M 25
50M-100M 21
100M-200M 9
200M-1000M 27
>1000M 84

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Refine results by company size, location, and industry.
We provide targeted accounts and not contacts.
Delivery in one day or less.