Companies using Jacada
We have data on 283 companies that use Jacada. The companies using Jacada are most often found in United States and in the Information Technology and Services industry. Jacada is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Jacada usage goes back as far as 8 years and 7 months.
Who uses Jacada?
| Company | Infosys Ltd |
| Website | infosys.com |
| Country | India |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | Fujitsu Ltd |
| Website | fujitsu.com |
| Country | Japan |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | Blackfriars Insurance Brokers Ltd |
| Website | blackfriarsgroup.com |
| Country | United Kingdom |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | AdvanTel, Inc. |
| Website | advantel.com |
| Country | United States |
| Revenue | 50M-100M |
| Company Size | 50-200 |
| Company | Wipro Ltd |
| Website | wipro.com |
| Country | India |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| Infosys Ltd | infosys.com | India | >1000M | >10000 |
| Fujitsu Ltd | fujitsu.com | Japan | >1000M | >10000 |
| Blackfriars Insurance Brokers Ltd | blackfriarsgroup.com | United Kingdom | >1000M | >10000 |
| AdvanTel, Inc. | advantel.com | United States | 50M-100M | 50-200 |
| Wipro Ltd | wipro.com | India | >1000M | >10000 |
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Jacada Market Share and Competitors in Contact Center Management
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Contact Center Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Contact Center Management category, Jacada has a market share of about 0.3%. Other major and competing products in this category include:
Contact Center Management
What is Jacada?
Jacada is a software and services company which provides unified desktop and process optimization products for customer service and support. Jacada enables organizations to deliver effortless customer self service and agent assisted interactions by implementing cutting edge mobile, smart device and web based visual IVR solutions, as well as optimized agent desktops and business process optimization tools.
Top Industries that use Jacada
Looking at Jacada customers by industry, we find that Information Technology and Services (20%), Financial Services (10%), Insurance (8%), Computer Software (8%) and Telecommunications (5%) are the largest segments.
Top Countries that use Jacada
62% of Jacada customers are in United States and 7% are in United Kingdom.
Distribution of companies that use Jacada based on company size (Employees)
Of all the customers that are using Jacada, a majority (62%) are large (>1000 employees), 12% are small (<50 employees) and 22% are medium-sized.
Distribution of companies that use Jacada based on company size (Revenue)
Of all the customers that are using Jacada, a majority (63%) are large (>$1000M), 20% are small (<$50M) and 5% are medium-sized.
