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Companies using Jacada

We have data on 281 companies that use Jacada. The companies using Jacada are most often found in United States and in the Computer Software industry. Jacada is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Jacada usage goes back as far as 6 years and 1 months.

If you’re interested in the companies that use Jacada, you may want to check out Voxify and Five9 as well.

Who uses Jacada?

Some of the companies that use Jacada include:
Company Zendesk Inc
Website zendesk.com
Country United States
Revenue 200M-1000M
Company Size 1000-5000

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Jacada Market Share and Competitors in Contact Center Management

We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Contact Center Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Contact Center Management category, Jacada has a market share of about 0.2%. Other major and competing products in this category include:

Jacada
Contact Center Management
Jacada market share in Contact Center Management is about 0.24%
281
Companies using Jacada
Contact Center Management
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    What is Jacada?

    Jacada is a software and services company which provides unified desktop and process optimization products for customer service and support. Jacada enables organizations to deliver effortless customer self service and agent assisted interactions by implementing cutting edge mobile, smart device and web based visual IVR solutions, as well as optimized agent desktops and business process optimization tools.

    Top Industries that use Jacada

    Looking at Jacada customers by industry, we find that Computer Software (25%), Information Technology and Services (9%), Telecommunications (8%), Insurance (7%) and Financial Services (5%) are the largest segments.

    Companies using Jacada - Distribution by industry

    Top Countries that use Jacada

    59% of Jacada customers are in United States and 8% are in United Kingdom.

    Jacada customers by country

    Distribution of companies that use Jacada based on company size (Employees)

    Of all the customers that are using Jacada, a majority (53%) are large (>1000 employees), 19% are small (<50 employees) and 25% are medium-sized.

    Companies using Jacada, by size (number of employees)

    Distribution of companies that use Jacada based on company size (Revenue)

    Of all the customers that are using Jacada, a majority (50%) are large (>$1000M), 35% are small (<$50M) and 8% are medium-sized.

    Jacada clients - distribution by company revenue

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    Customize Jacada users by location, employees, revenue, industry, and more.

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