Companies using Intradiem
We have data on 58 companies that use Intradiem. The companies using Intradiem are most often found in United States and in the Information Technology and Services industry. Intradiem is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Intradiem usage goes back as far as 1 years and 2 months.
Who uses Intradiem?
| Company | Accenture PLC |
| Website | accenture.com |
| Country | Ireland |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | International Business Machines Corporation |
| Website | ibm.com |
| Country | United States |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | Nagarro Inc |
| Website | nagarro.com |
| Country | United States |
| Revenue | 200M-1000M |
| Company Size | >10000 |
| Company | SoFi |
| Website | sofi.com |
| Country | United States |
| Revenue | >1000M |
| Company Size | 1000-5000 |
| Company | AT&T Inc |
| Website | att.com |
| Country | United States |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| Accenture PLC | accenture.com | Ireland | >1000M | >10000 |
| International Business Machines Corporation | ibm.com | United States | >1000M | >10000 |
| Nagarro Inc | nagarro.com | United States | 200M-1000M | >10000 |
| SoFi | sofi.com | United States | >1000M | 1000-5000 |
| AT&T Inc | att.com | United States | >1000M | >10000 |
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Intradiem Market Share and Competitors in Contact Center Management
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Contact Center Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Contact Center Management category, Intradiem has a market share of about 0.1%. Other major and competing products in this category include:
Contact Center Management
What is Intradiem?
Intradiem is a people-first customer service solution that uncovers untapped capacity in contact center and reallocates that to support customer service teams. It integrates with ACD (Automatic Call Distribution), WFM (workforce management) and other systems to support in-center and remote customer service teams.
Top Industries that use Intradiem
Looking at Intradiem customers by industry, we find that Information Technology and Services (12%), Financial Services (10%), Hospital & Health Care (10%), Insurance (10%), Telecommunications (9%) and Computer Software (5%) are the largest segments.
Top Countries that use Intradiem
80% of Intradiem customers are in United States and 6% are in United Kingdom.
Distribution of companies that use Intradiem based on company size (Employees)
Of all the customers that are using Intradiem, a majority (79%) are large (>1000 employees), 0% are small (<50 employees) and 10% are medium-sized.
Distribution of companies that use Intradiem based on company size (Revenue)
Of all the customers that are using Intradiem, a majority (78%) are large (>$1000M), 7% are small (<$50M) and 0% are medium-sized.
