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Companies using Intradiem

We have data on 60 companies that use Intradiem. The companies using Intradiem are most often found in United States and in the Information Technology and Services industry. Intradiem is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Intradiem usage goes back as far as 10 months.

If you’re interested in the companies that use Intradiem, you may want to check out Voxify and Five9 as well.

Who uses Intradiem?

Some of the companies that use Intradiem include:
Company Accenture PLC
Website accenture.com
Country Ireland
Revenue >1000M
Company Size >10000
Company International Business Machines Corporation
Website ibm.com
Country United States
Revenue >1000M
Company Size >10000
Company Nagarro Inc
Website nagarro.com
Country United States
Revenue 200M-1000M
Company Size >10000
Company SoFi
Website sofi.com
Country United States
Revenue >1000M
Company Size 1000-5000
Company AT&T Inc
Website att.com
Country United States
Revenue >1000M
Company Size >10000

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Intradiem Market Share and Competitors in Contact Center Management

We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Contact Center Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Contact Center Management category, Intradiem has a market share of about 0.1%. Other major and competing products in this category include:

Intradiem
Contact Center Management
Intradiem market share in Contact Center Management is about 0.07%
60
Companies using Intradiem
Contact Center Management
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    What is Intradiem?

    Intradiem is a people-first customer service solution that uncovers untapped capacity in contact center and reallocates that to support customer service teams. It integrates with ACD (Automatic Call Distribution), WFM (workforce management) and other systems to support in-center and remote customer service teams.

    Top Industries that use Intradiem

    Looking at Intradiem customers by industry, we find that Information Technology and Services (12%), Insurance (10%), Financial Services (10%), Hospital & Health Care (10%), Telecommunications (8%) and Computer Software (7%) are the largest segments.

    Companies using Intradiem - Distribution by industry

    Top Countries that use Intradiem

    79% of Intradiem customers are in United States and 5% are in United Kingdom.

    Intradiem customers by country

    Distribution of companies that use Intradiem based on company size (Employees)

    Of all the customers that are using Intradiem, a majority (76%) are large (>1000 employees), 0% are small (<50 employees) and 13% are medium-sized.

    Companies using Intradiem, by size (number of employees)

    Distribution of companies that use Intradiem based on company size (Revenue)

    Of all the customers that are using Intradiem, a majority (76%) are large (>$1000M), 7% are small (<$50M) and 0% are medium-sized.

    Intradiem clients - distribution by company revenue

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