We have found 311 companies that use Interactive Intelligence Customer Interaction Center (CIC). The companies using Interactive Intelligence Customer Interaction Center (CIC) are most often found in United States and in the Computer Software industry. Interactive Intelligence Customer Interaction Center (CIC) is most often used by companies with 1000-5000 employees and >1000M dollars in revenue. Our data for Interactive Intelligence Customer Interaction Center (CIC) usage goes back as far as 4 years and 5 months.
|Venture Communications, Ltd.||openminds.ca||Canada||10M-50M||50-200|
|Connections Education LLC||connectionseducation.com||United States||200M-1000M||1000-5000|
|Broker Solutions||newamericanfunding.com||United States||200M-1000M||1000-5000|
|ASPECT CONSULTING, LLC||aspectconsulting.com||United States||10M-50M||50-200|
|Bell Techlogix, Inc.||belltechlogix.com||United States||100M-200M||500-1000|
We use the best scanning techniques combined with advanced data science to monitor the market share of over 5,000 technology products, including Contact Center Management. In the Contact Center Management category, Interactive Intelligence Customer Interaction Center (CIC) has a market share of about 0.3%. Other major and competing products in this category include:
Customer Interaction Center (CIC) from Interactive Intelligence is an IP communications platform and pre-integrated application suite developed specifically for the demands of today's multi-channel contact center.
Looking at Interactive Intelligence Customer Interaction Center (CIC) customers by industry, we find that Computer Software (18%), Financial Services (9%), Telecommunications (7%) and Insurance (7%) are the largest segments.
|Industry||Number of companies|
|Information Technology and Services||14|
|Hospital & Health Care||10|
63% of Interactive Intelligence Customer Interaction Center (CIC) customers are in United States and 5% are in Canada.
|Country||Number of companies|
|Employees||Number of companies|
|Revenue (in USD)||Number of companies|