Companies using Interactive Intelligence Customer Interaction Center (CIC)

We have data on 319 companies that use Interactive Intelligence Customer Interaction Center (CIC). The companies using Interactive Intelligence Customer Interaction Center (CIC) are most often found in United States and in the Computer Software industry. Interactive Intelligence Customer Interaction Center (CIC) is most often used by companies with 1000-5000 employees and >1000M dollars in revenue. Our data for Interactive Intelligence Customer Interaction Center (CIC) usage goes back as far as 4 years and 11 months.

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Who uses Interactive Intelligence Customer Interaction Center (CIC)?

Some of the companies that use Interactive Intelligence Customer Interaction Center (CIC) include:
Company Website Country Revenue Company Size
Broker Solutions newamericanfunding.com United States 200M-1000M 1000-5000
Service Stream Ltd servicestream.com.au Australia 200M-1000M 1000-5000
Connections Education LLC connectionseducation.com United States 200M-1000M 1000-5000
Our Sunday Visitor, Inc. osv.com United States 50M-100M 200-500
Western & Southern Financial Group westernsouthern.com United States 200M-1000M 1000-5000

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Interactive Intelligence Customer Interaction Center (CIC) Market Share and Competitors in Contact Center Management

We use the best scanning techniques combined with advanced data science to monitor the market share of over 5,000 technology products, including Contact Center Management. In the Contact Center Management category, Interactive Intelligence Customer Interaction Center (CIC) has a market share of about 0.4%. Other major and competing products in this category include:

Interactive Intelligence Customer Interaction Center (CIC)
Contact Center Management
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319
Companies using Interactive Intelligence Customer Interaction Center (CIC)
Interactive Intelligence Customer Interaction Center (CIC) market share in Contact Center Management is about 0.36%
Contact Center Management

What is Interactive Intelligence Customer Interaction Center (CIC)?

Customer Interaction Center (CIC) from Interactive Intelligence is an IP communications platform and pre-integrated application suite developed specifically for the demands of today's multi-channel contact center.

Top Industries that use Interactive Intelligence Customer Interaction Center (CIC)

Top Industries that use Interactive Intelligence Customer Interaction Center (CIC)

Looking at Interactive Intelligence Customer Interaction Center (CIC) customers by industry, we find that Computer Software (19%), Financial Services (9%), Insurance (6%), Telecommunications (6%) and Information Technology and Services (6%) are the largest segments.

Companies using Interactive Intelligence Customer Interaction Center (CIC) - Distribution by industry

Top Countries that use Interactive Intelligence Customer Interaction Center (CIC)

Top Countries that use Interactive Intelligence Customer Interaction Center (CIC)

67% of Interactive Intelligence Customer Interaction Center (CIC) customers are in United States and 5% are in Canada.

Interactive Intelligence Customer Interaction Center (CIC) customers by country

Distribution of companies that use Interactive Intelligence Customer Interaction Center (CIC) based on company size (Employees)

Distribution of companies that use Interactive Intelligence Customer Interaction Center (CIC) based on company size (Employees)
Of all the companies that are using Interactive Intelligence Customer Interaction Center (CIC),15% are small (<50 employees), 37% are medium-sized and 46% are large (>1000 employees).
Companies using Interactive Intelligence Customer Interaction Center (CIC), by size (number of employees)

Distribution of companies that use Interactive Intelligence Customer Interaction Center (CIC) based on company size (Revenue)

Distribution of companies that use Interactive Intelligence Customer Interaction Center (CIC) based on company size (Revenue)
Of all the companies that are using Interactive Intelligence Customer Interaction Center (CIC), 33% are small (<$50M), 20% are medium-sized and 42% are large (>$1000M).
Interactive Intelligence Customer Interaction Center (CIC) clients - distribution by company revenue

Targeting by install base boosts your number of qualified accounts

Refine results by company size, location, and industry.
We provide targeted accounts and not contacts.