Companies using Interactive Intelligence Customer Interaction Center (CIC)

We have found 311 companies that use Interactive Intelligence Customer Interaction Center (CIC). The companies using Interactive Intelligence Customer Interaction Center (CIC) are most often found in United States and in the Computer Software industry. Interactive Intelligence Customer Interaction Center (CIC) is most often used by companies with 1000-5000 employees and >1000M dollars in revenue. Our data for Interactive Intelligence Customer Interaction Center (CIC) usage goes back as far as 4 years and 5 months.

Did you know that Interactive Intelligence Customer Interaction Center (CIC) customers are also likely to use Voxify and Five9?

Who uses Interactive Intelligence Customer Interaction Center (CIC)?

List of the top companies using Interactive Intelligence Customer Interaction Center (CIC) :
Company Website Country Revenue Company Size
Venture Communications, Ltd. openminds.ca Canada 10M-50M 50-200
Connections Education LLC connectionseducation.com United States 200M-1000M 1000-5000
Broker Solutions newamericanfunding.com United States 200M-1000M 1000-5000
ASPECT CONSULTING, LLC aspectconsulting.com United States 10M-50M 50-200
Bell Techlogix, Inc. belltechlogix.com United States 100M-200M 500-1000

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Interactive Intelligence Customer Interaction Center (CIC) Market Share and Competitors in Contact Center Management

We use the best scanning techniques combined with advanced data science to monitor the market share of over 5,000 technology products, including Contact Center Management. In the Contact Center Management category, Interactive Intelligence Customer Interaction Center (CIC) has a market share of about 0.3%. Other major and competing products in this category include:

Interactive Intelligence Customer Interaction Center (CIC)
Contact Center Management
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311
Companies using Interactive Intelligence Customer Interaction Center (CIC)
Interactive Intelligence Customer Interaction Center (CIC) market share in Contact Center Management is about 0.33%
Contact Center Management

What is Interactive Intelligence Customer Interaction Center (CIC)?

Customer Interaction Center (CIC) from Interactive Intelligence is an IP communications platform and pre-integrated application suite developed specifically for the demands of today's multi-channel contact center.

Top Industries that use Interactive Intelligence Customer Interaction Center (CIC)

Top Industries that use Interactive Intelligence Customer Interaction Center (CIC)

Looking at Interactive Intelligence Customer Interaction Center (CIC) customers by industry, we find that Computer Software (18%), Financial Services (9%), Telecommunications (7%) and Insurance (7%) are the largest segments.

Companies using Interactive Intelligence Customer Interaction Center (CIC) - Distribution by industry
Companies that use Interactive Intelligence Customer Interaction Center (CIC), by industry :
Industry Number of companies
Computer Software 57
Financial Services 27
Telecommunications 21
Insurance 21
Information Technology and Services 14
Retail 13
Banking 11
Hospital & Health Care 10
Government Administration 8
Computer Hardware 8

Top Countries that use Interactive Intelligence Customer Interaction Center (CIC)

Top Countries that use Interactive Intelligence Customer Interaction Center (CIC)

63% of Interactive Intelligence Customer Interaction Center (CIC) customers are in United States and 5% are in Canada.

Interactive Intelligence Customer Interaction Center (CIC) customers by country
Companies that use Interactive Intelligence Customer Interaction Center (CIC), by country :
Country Number of companies
United States 196
Canada 16
Australia 14
United Kingdom 14
Netherlands 8
South Africa 6
New Zealand 5
India 4
Poland 3
Turkey 2

Distribution of companies that use Interactive Intelligence Customer Interaction Center (CIC) based on company size (Employees)

Distribution of companies that use Interactive Intelligence Customer Interaction Center (CIC) based on company size (Employees)
Of all the companies that are using Interactive Intelligence Customer Interaction Center (CIC),14% are small (<50 employees), 36% are medium-sized and 46% are large (>1000 employees).
Companies using Interactive Intelligence Customer Interaction Center (CIC), by size (number of employees)
Companies that use Interactive Intelligence Customer Interaction Center (CIC), by employees :
Employees Number of companies
1-10 Employees 5
10-50 Employees 26
50-200 Employees 41
200-500 Employees 29
500-1000 Employees 25
1000-5000 Employees 53
5000-10000 Employees 26
>10000 Employees 45

Distribution of companies that use Interactive Intelligence Customer Interaction Center (CIC) based on company size (Revenue)

Distribution of companies that use Interactive Intelligence Customer Interaction Center (CIC) based on company size (Revenue)
Of all the companies that are using Interactive Intelligence Customer Interaction Center (CIC), 32% are small (<$50M), 20% are medium-sized and 42% are large (>$1000M).
Interactive Intelligence Customer Interaction Center (CIC) clients - distribution by company revenue
Companies that use Interactive Intelligence Customer Interaction Center (CIC), by revenue :
Revenue (in USD) Number of companies
0M-1M 6
1M-10M 32
10M-50M 52
50M-100M 20
100M-200M 27
200M-1000M 46
>1000M 72

Targeting by install base boosts your number of qualified accounts

Refine results by company size, location, and industry.
We provide targeted accounts and not contacts.
Delivery in one day or less.