Companies using Interactive Intelligence Customer Interaction Center (CIC)
We have data on 185 companies that use Interactive Intelligence Customer Interaction Center (CIC). The companies using Interactive Intelligence Customer Interaction Center (CIC) are most often found in United States and in the Information Technology and Services industry. Interactive Intelligence Customer Interaction Center (CIC) is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Interactive Intelligence Customer Interaction Center (CIC) usage goes back as far as 9 years and 2 months.
Who uses Interactive Intelligence Customer Interaction Center (CIC)?
| Company | HP Development Company, L.P. |
| Website | hp.com |
| Country | United States |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | Nelnet |
| Website | nelnet.com |
| Country | United States |
| Revenue | >1000M |
| Company Size | 5000-10000 |
| Company | Post NL |
| Website | postnl.nl |
| Country | Netherlands |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | Detroit Zoological Society |
| Website | detroitzoo.org |
| Country | United States |
| Revenue | 10M-50M |
| Company Size | 200-500 |
| Company | Kohl’s, Inc. |
| Website | kohls.com |
| Country | United States |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| HP Development Company, L.P. | hp.com | United States | >1000M | >10000 |
| Nelnet | nelnet.com | United States | >1000M | 5000-10000 |
| Post NL | postnl.nl | Netherlands | >1000M | >10000 |
| Detroit Zoological Society | detroitzoo.org | United States | 10M-50M | 200-500 |
| Kohl’s, Inc. | kohls.com | United States | >1000M | >10000 |
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Interactive Intelligence Customer Interaction Center (CIC) Market Share and Competitors in Contact Center Management
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Contact Center Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Contact Center Management category, Interactive Intelligence Customer Interaction Center (CIC) has a market share of about 0.2%. Other major and competing products in this category include:
Contact Center Management
What is Interactive Intelligence Customer Interaction Center (CIC)?
Customer Interaction Center (CIC) from Interactive Intelligence is an IP communications platform and pre-integrated application suite developed specifically for the demands of today's multi-channel contact center.
Top Industries that use Interactive Intelligence Customer Interaction Center (CIC)
Looking at Interactive Intelligence Customer Interaction Center (CIC) customers by industry, we find that Information Technology and Services (18%), Financial Services (9%), Telecommunications (7%), Insurance (6%) and Hospital & Health Care (5%) are the largest segments.
Top Countries that use Interactive Intelligence Customer Interaction Center (CIC)
67% of Interactive Intelligence Customer Interaction Center (CIC) customers are in United States and 5% are in Canada.
Distribution of companies that use Interactive Intelligence Customer Interaction Center (CIC) based on company size (Employees)
Of all the customers that are using Interactive Intelligence Customer Interaction Center (CIC), 14% are small (<50 employees), 35% are medium-sized and 47% are large (>1000 employees).
Distribution of companies that use Interactive Intelligence Customer Interaction Center (CIC) based on company size (Revenue)
Of all the customers that are using Interactive Intelligence Customer Interaction Center (CIC), 26% are small (<$50M), 18% are medium-sized and 46% are large (>$1000M).
