We have data on 1,642 companies that use Interactive Intelligence. The companies using Interactive Intelligence are most often found in United States and in the Information Technology and Services industry. Interactive Intelligence is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Interactive Intelligence usage goes back as far as 7 years and 10 months.
|Company||North American Communications Resource|
|Company||University of California, Berkeley|
|Company||Blackfriars Insurance Brokers Ltd|
|North American Communications Resource||nacr.com||United States||100M-200M||500-1000|
|University of California, Berkeley||berkeley.edu||United States||>1000M||>10000|
|Blackfriars Insurance Brokers Ltd||blackfriarsgroup.com||United Kingdom||>1000M||>10000|
|Kohl’s, Inc||kohls.com||United States||>1000M||>10000|
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Contact Center Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Contact Center Management category, Interactive Intelligence has a market share of about 2.0%. Other major and competing products in this category include:
Interactive Intelligence, Inc. is a software company providing unified business communications solutions for call centers, enterprise IP telephony, and business process automation.
Looking at Interactive Intelligence customers by industry, we find that Information Technology and Services (17%), Financial Services (9%), Computer Software (8%) and Telecommunications (6%) are the largest segments.
72% of Interactive Intelligence customers are in United States.
Of all the customers that are using Interactive Intelligence, 17% are small (<50 employees), 38% are medium-sized and 46% are large (>1000 employees).
Of all the customers that are using Interactive Intelligence, 31% are small (<$50M), 17% are medium-sized and 46% are large (>$1000M).