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Companies using Interactive Intelligence

We have data on 1,684 companies that use Interactive Intelligence. The companies using Interactive Intelligence are most often found in United States and in the Information Technology and Services industry. Interactive Intelligence is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Interactive Intelligence usage goes back as far as 8 years and 2 months.

If you’re interested in the companies that use Interactive Intelligence, you may want to check out Voxify and Five9 as well.

Who uses Interactive Intelligence?

Some of the companies that use Interactive Intelligence include:
Company Infosys Ltd
Website infosys.com
Country India
Revenue >1000M
Company Size >10000
Company North American Communications Resource
Website nacr.com
Country United States
Revenue >1000M
Company Size 500-1000
Company University of California, Berkeley
Website berkeley.edu
Country United States
Revenue >1000M
Company Size >10000
Company Blackfriars Insurance Brokers Ltd
Website blackfriarsgroup.com
Country United Kingdom
Revenue >1000M
Company Size >10000
Company Kohl’s, Inc.
Website kohls.com
Country United States
Revenue >1000M
Company Size >10000

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Interactive Intelligence Market Share and Competitors in Contact Center Management

We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Contact Center Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Contact Center Management category, Interactive Intelligence has a market share of about 2.0%. Other major and competing products in this category include:

Interactive Intelligence
Contact Center Management
Interactive Intelligence market share in Contact Center Management is about 2.0%
1,684
Companies using Interactive Intelligence
Contact Center Management
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    What is Interactive Intelligence?

    Interactive Intelligence, Inc. is a software company providing unified business communications solutions for call centers, enterprise IP telephony, and business process automation.

    Top Industries that use Interactive Intelligence

    Looking at Interactive Intelligence customers by industry, we find that Information Technology and Services (16%), Financial Services (9%), Computer Software (8%) and Telecommunications (6%) are the largest segments.

    Companies using Interactive Intelligence - Distribution by industry

    Top Countries that use Interactive Intelligence

    71% of Interactive Intelligence customers are in United States.

    Interactive Intelligence customers by country

    Distribution of companies that use Interactive Intelligence based on company size (Employees)

    Of all the customers that are using Interactive Intelligence, 16% are small (<50 employees), 38% are medium-sized and 46% are large (>1000 employees).

    Companies using Interactive Intelligence, by size (number of employees)

    Distribution of companies that use Interactive Intelligence based on company size (Revenue)

    Of all the customers that are using Interactive Intelligence, 30% are small (<$50M), 18% are medium-sized and 47% are large (>$1000M).

    Interactive Intelligence clients - distribution by company revenue

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