We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Contact Center Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Contact Center Management category, Ifbyphone has a market share of about 0.3%. Other major and competing products in this category include:

DialogTech, the company formally known as Ifbyphone,is the leading call analytics and automation solution provider for agencies and the enterprise. DialogTech provides marketing, sales and support professionals with a single platform that enables transparency and control over every conversation, so companies can optimize lead generation, acquire new business faster and increase customer loyalty.

Top Industries that use Ifbyphone

Top Industries that use Ifbyphone

Looking at Ifbyphone customers by industry, we find that Marketing and Advertising (16%) and Construction (6%) are the largest segments.

Top Countries that use Ifbyphone

Top Countries that use Ifbyphone

87% of Ifbyphone customers are in United States and 6% are in Canada.

Distribution of companies that use Ifbyphone based on company size (Employees)

Distribution of companies that use Ifbyphone based on company size (Employees)

Of all the customers that are using Ifbyphone, a majority (50%) are small (<50 employees), 17% are large (>1000 employees) and 29% are medium-sized.

Distribution of companies that use Ifbyphone based on company size (Revenue)

Distribution of companies that use Ifbyphone based on company size (Revenue)

Of all the customers that are using Ifbyphone, a majority (70%) are small (<$50M), 16% are large (>$1000M) and 7% are medium-sized.