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Companies using Genesys Outbound Voice

We have data on 239 companies that use Genesys Outbound Voice. The companies using Genesys Outbound Voice are most often found in United States and in the Information Technology and Services industry. Genesys Outbound Voice is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Genesys Outbound Voice usage goes back as far as 8 years and 6 months.

If you’re interested in the companies that use Genesys Outbound Voice, you may want to check out Voxify and Five9 as well.

Who uses Genesys Outbound Voice?

Some of the companies that use Genesys Outbound Voice include:
Company Infosys Ltd
Website infosys.com
Country India
Revenue >1000M
Company Size >10000
Company Wipro Ltd
Website wipro.com
Country India
Revenue >1000M
Company Size >10000
Company AT&T Inc
Website att.com
Country United States
Revenue >1000M
Company Size >10000
Company Cognizant Technology Solutions Corp
Website cognizant.com
Country United States
Revenue >1000M
Company Size >10000
Company Wells Fargo & Company
Website wellsfargo.com
Country United States
Revenue >1000M
Company Size >10000

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Genesys Outbound Voice Market Share and Competitors in Contact Center Management

We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Contact Center Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Contact Center Management category, Genesys Outbound Voice has a market share of about 0.3%. Other major and competing products in this category include:

Genesys Outbound Voice
Contact Center Management
Genesys Outbound Voice market share in Contact Center Management is about 0.28%
239
Companies using Genesys Outbound Voice
Contact Center Management
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    What is Genesys Outbound Voice?

    The Genesys Outbound IVR Solution delivers a personalized customer interaction by integrating with web-based CRM systems like SalesForce.com and leveraging Genesys's Customer Experience (CX) Platform including powerful security and authentication features, call recording, Voice Biometrics, time zone verification, and safe dialing windows.

    Top Industries that use Genesys Outbound Voice

    Looking at Genesys Outbound Voice customers by industry, we find that Information Technology and Services (32%), Telecommunications (10%), Computer Software (8%), Financial Services (8%) and Banking (7%) are the largest segments.

    Companies using Genesys Outbound Voice - Distribution by industry

    Top Countries that use Genesys Outbound Voice

    52% of Genesys Outbound Voice customers are in United States, 8% are in India, 7% are in United Kingdom and 5% are in Canada.

    Genesys Outbound Voice customers by country

    Distribution of companies that use Genesys Outbound Voice based on company size (Employees)

    Of all the customers that are using Genesys Outbound Voice, a majority (59%) are large (>1000 employees), 14% are small (<50 employees) and 24% are medium-sized.

    Companies using Genesys Outbound Voice, by size (number of employees)

    Distribution of companies that use Genesys Outbound Voice based on company size (Revenue)

    Of all the customers that are using Genesys Outbound Voice, a majority (56%) are large (>$1000M), 26% are small (<$50M) and 11% are medium-sized.

    Genesys Outbound Voice clients - distribution by company revenue

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