We have data on 252 companies that use Genesys Outbound Voice. The companies using Genesys Outbound Voice are most often found in United States and in the Computer Software industry. Genesys Outbound Voice is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Genesys Outbound Voice usage goes back as far as 5 years and 7 months.
|Envision LLC||envision.com||United States||10M-50M||200-500|
|DATA Inc.||datainc.biz||United States||100M-200M||500-1000|
We use the best indexing techniques combined with advanced data science to monitor the market share of over 12,500 technology products, including Contact Center Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Contact Center Management category, Genesys Outbound Voice has a market share of about 0.2%. Other major and competing products in this category include:
The Genesys Outbound IVR Solution delivers a personalized customer interaction by integrating with web-based CRM systems like SalesForce.com and leveraging Genesys's Customer Experience (CX) Platform including powerful security and authentication features, call recording, Voice Biometrics, time zone verification, and safe dialing windows.
Looking at Genesys Outbound Voice customers by industry, we find that Computer Software (28%), Information Technology and Services (12%), Telecommunications (12%), Banking (9%) and Financial Services (5%) are the largest segments.
54% of Genesys Outbound Voice customers are in United States, 7% are in United Kingdom, 6% are in Canada and 5% are in India.